Shkilnyi Dvir

«Shkilnyi Dvir» — a stationery and office supplies store located in Kozova, Ternopil region.

The «Shkilnyi Dvir» store provides essential items for school and office at affordable prices. It is popular among students, teachers, as well as local businesses and institutions that use copying and printing services.

Assortment of the «Shkilnyi Dvir» store

The «Shkilnyi Dvir» store offers a wide range of products such as:

• Notebooks,

• Pens, pencils,

• Notepads,

• Printing paper,

• Organizers,

• Folders,

• Files and other necessary materials for office and school activities.

In addition to selling stationery, the store offers a number of additional services for its customers, including:

✅ Document copying.

✅ Laminating various types of paper materials.

✅ Printing documents on demand.

Automation features of the «Shkilnyi Dvir» stationery store

To effectively manage the business and optimize all processes, «Shkilnyi Dvir» implemented Torgsoft automation software. The partnership with Torgsoft has significantly improved the company's operations at all levels:

Inventory management became transparent and convenient:

• Creating an electronic product catalog with detailed descriptions, prices, characteristics, and photos.

• The program enables accurate inventory control and fast stocktaking.

• Real-time inventory management of stock items.

• Automatic calculation of product prices, taking into account discounts and promotions.

Purchasing with partners is under control:

• Creating and processing supplier orders.

• Monitoring product deliveries.

Sales and cash flow are automated:

• Fast sales processing using barcodes or manual item entry.

• Processing product returns and exchanges.

• Generating receipts and sales reports.

• Reducing errors and speeding up customer service.

Customer database is established:

• Collecting and storing customer information.

• Creating loyalty programs and personalized offers.

• Implementing discount cards, all of which helped the company increase the number of repeat customers.

Sales analysis and reporting enabled prompt decision-making:

• Cash operations and bank statements.

• Generating financial reports.

• Obtaining detailed information on sales, profits, popular products, and other key store performance indicators.

Additional features implemented at the «Shkilnyi Dvir» store:

• Integration with an online store. Selling products through the internet.

• Integration with Prom and Rozetka synchronizes the product and order database with the marketplaces in Torgsoft, automatically updating order statuses.

• Connecting a bank terminal for accurate accounting of cashless payments.

• Mass Viber, SMS, and e-mail distribution to improve customer communication, notify them about new products, promotions, and special offers.

Benefits of using Torgsoft for the «Shkilnyi Dvir» store:

✔️ Increased customer service speed.

✔️ Reduced errors in inventory and financial accounting.

✔️ Improved store management efficiency.

✔️ Optimized purchasing and warehousing of products.

✔️ Ability to conduct in-depth analysis of store activities.

Thanks to Torgsoft, the «Shkilnyi Dvir» store was able not only to automate its business but also to improve resource management, customer service quality, and increase its competitiveness in the market.