ERP system: what is it and what ERP functions are available in Torgsoft

Enterprise Resource Planning - "planning of enterprise resources".
ERP is a program for a single company management system. An ERP has all the resources, departments, and functions you need to run and manage your company.

The main functions of the ERP system

First of all, ERP is a program for a manager. Employees enter information about sales, arrivals, and expenses into the system, the program generates the result, and the business owner makes management decisions based on this information.
 
ERP system at fault:

• Unite all areas, departments, stores, outlets, and production in a single company database.
• Ensure that all employees work with up-to-date information, and that the manager sees the whole picture of the business.
• To help the manager make decisions.

ERP functions in Torgsoft

To understand what needs to be automated, we detail the business processes of the retail chain:

Financial accounting. Full-fledged management accounting gives you control over the company's finances: understanding the real amount of money in circulation, in cash desks and on current accounts, distinguishing gross income from profit, planning future expenses, and preventing cash gaps - failures when money is needed but already spent.

Warehouse accounting. The current state of the warehouse for the entire retail network: information on the quantity of goods in the warehouse and the movement of goods.

Selling goods and services. The program can be installed at retail outlets, to provide access to sellers for the arrival, sale, and return of goods.

Production management. Torgsoft takes into account the full production cycle: a description of the technological map, labor and material consumption rates, a production act, actual labor costs, manufacturing of products, and sales of goods.

Work with suppliers and intermediaries. The program collects information about all counterparties and mutual settlements with them, stores purchase prices and payment procedures, generates orders to the supplier, and imports price lists.

Commodity accounting. Torgsoft allows an entrepreneur to maintain a product nomenclature with any characteristics, a product reference book, a manufacturer's directory, product photos, multiple prices, and prices in different currencies.

Pricing. The system helps to set a markup on goods, retail and wholesale prices, and discounts. In Torgsoft, you can use individual price lists: each customer has their own prices, work with prices in different currencies.

E-commerce. Torgsoft performs the main task for online retailers: it stores all information about the product in the product card, maintains the current state of the warehouse, exports the product and its characteristics, synchronizes photos from the accounting program to the online store and marketplaces. The program imports orders and updates statuses. Managers just need to send the goods and control the delivery.

Service accounting. Organization of repairs, accounting in service centers and at product rental points, accounting for warranty goods, order fulfillment and delivery times, control of payments for services.

Marketing and CRM. Torgsoft has tools for maintaining loyalty and communication with customers, accounting for each contact with a customer, accounting for all purchases, and support for Binotel IP telephony.

Analytics and statistics. Analysis of trading results, margin efficiency, success of promotions, and employee performance. Analysis of the assortment and product balances. Report on profitability and profit.

Human resources management. Accounting of working hours, payroll, calculation of personal and collective sales results.

Information security. The program protects business information: employees will see only what the business owner allows. The program automatically creates database archives and keeps a record of user actions with warehouse and financial documents.

Taxes and reporting. Torgsoft generates information for export to the accounting programs M.E.Doc and ArtReport, prints tax invoices, works with fiscal and non-fiscal goods, prints fiscal receipts through a registrar or software cash register.

Often, a business owner cannot comprehend all business processes, as they spend their energy on manual control of current work.

The 14 business processes described above cover the activities of both a small store and a retail chain. Before implementing an ERP system, a store owner may not even think about the need for all the functions: the entrepreneur focuses on the main thing - trade, but often overlooks communication with customers, full financial accounting, and security.

Problems of ERP-systems implementation

Classic ERP systems for large enterprises are very expensive and complex products, and their implementation takes months.

Torgsoft ERP is suitable for small and medium-sized businesses, warehouses and manufacturing. Installation, configuration, and training takes 1 day, after which the company's employees must re-account, enter or import information about goods, opening balances into the program, and continue working with Torgsoft.

Business owners "want ERP" but don't understand why. There is a misconception that it is enough to install the program, and then it will start doing everything by itself. The program is a tool in the hands of an entrepreneur, and the tool must be used.
If you feel that you need an ERP system but can't formulate the task, listen to the podcast, where we talk about the reasons for automating and implementing ERP in business.

What the business will get after ERP implementation

• Access to the necessary information. The data in the system is available for employees to perform their tasks. Employees do not waste time on clarifications and approvals: everything they need is available in Torgsoft.
• Data consistency. A unified information system eliminates data reconciliation steps, as there is no need to transfer and reconcile information in different programs. The ERP system displays the same data to all employees. For example, payments will be automatically downloaded from the bank and can be used by both the accounting and sales departments.
• Reducing errors. The program monitors user actions and will not allow illogical maneuvers: it will not write off goods from the wrong warehouse or sell missing goods. The reasons for the discrepancy in the reports can be quickly found.
• Control over the work of employees. The system keeps a record of all employee actions, restricts access to data, which eliminates the possibility of fraud.
• Speed of work. Employees and business owners do not waste time on clarifying and manually searching for information. The phrase "Irina, prepare a report for me!" is a thing of the past: as soon as you need numbers, open Torgsoft and see everything you are interested in.
• Unification and completeness of data. The program will not allow you to enter information carelessly: the employee must fill in all the fields in the product card, and the seller will not be able to issue a discount card without the customer's phone number.
• Unified document flow. Accounts are not duplicated. On the basis of the sales department's invoice, the accounting department creates a tax and expense invoice to write off the goods from the warehouse.
• Development. At the beginning of implementation, entrepreneurs rarely use all the functionality that ERP is capable of. But as the business expands and develops, the functions that are needed for the operation of new business processes are connected.

With the implementation of Torgsoft, an entrepreneur receives a ready-made set of useful tools that automate all operations and link them together. Processes in the company are synchronized, tasks are easily tracked, and routine actions are performed automatically.

The sooner you start implementing an ERP system, the easier it will be.

To get all the features of an ERP system from Torgsoft, Ultra licenses for one store or Terminal for a retail chain and production are suitable.
The program's capabilities are expanded by additional functions.