Many people know that the government passed bill 8401, and among its provisions is the return of fines from October 1, 2023, for selling goods without a cash register (ECR).
As in December 2021, many entrepreneurs have postponed the implementation of ECR until the last moment, even until the last week.
Currently, Torgsoft is receiving many requests and has a heavy load on technical support. We ask for your understanding. However, we are here to help.
How to handle ECR by yourself?
If you haven't managed to purchase an ECR, you can activate the Torgsoft software ECR option for free and use it for 30 days.
To independently implement and work with ECR, we have prepared instructions and video tutorials to help you understand how to sell fiscal goods in Torgsoft.
- Registering ECR from the Torgsoft program.
- Configuring ECR in Torgsoft.
- Starting with the software ECR.
- Connecting ECR with the enterprise and sellers.
- Electronic receipts of the software ECR in SMS, Viber, and e-mail.
- Comprehensive ECR configuration: from installation to Z-report. This video was recorded by a Torgsoft technical specialist on January 27, 2022. It contains all the necessary information for all setup stages. Time codes are provided for convenience under the video.
You can find more videos in the YouTube playlist.
Every action and every menu item is detailed in the Torgsoft user manual.
How to make goods fiscal?
Note that for goods to be sold as fiscal:
- You must have a registered ECR with the tax office and make appropriate settings in the Torgsoft accounting program.
- In the Merchandise Management section, the type of goods must have a fiscal indicator.
- The national currency in Torgsoft must be hryvnia.
- In the settings, you need to select mandatory receipt printing. Printing the receipt is a mandatory condition for recording the sale of fiscal goods. The mandatory receipt printing setting should be enabled even if there is no printer. This is necessary for the program to generate electronic receipts and send them to the tax server. So, if there are no printers, just select PDF printing in the settings. If you want to send receipts to the tax office but do not want to print them, you need to configure the "Do not print paper receipt" parameter in Torgsoft.
Joint operation of ECR and bank terminal
If you have a bank POS terminal installed in your store, it must be connected to the accounting program using the «Connecting the bank terminal» option. This is necessary for the bank terminal's details to be automatically transferred to the ECR receipt. Otherwise, you will have to do it manually, which is not very convenient.
How to manage to install ECR?
We also want to remind you that Torgsoft has a wide network of representatives. All representatives can help you with the installation and setup of ECR both in their city, region, and remotely.
- Vinnytsia region, Bershad city, Tartachny Konstantin, +380682220271
- Vinnytsia region, Vinnytsia city, Puzhenko Vitaliy, +380935325705
- Vinnytsia region, Koziatyn city, Svydersky Ivan, +380989745777
- Dnipropetrovsk region, Dnipro and Apostolove city, Nedrya Viktor, +380677742332 / +380977755884
- Dnipropetrovsk region, Tomakivka city, Bredikhina Olena, +380974611462
- Dnipropetrovsk region, Nikopol city, Fomin Yuriy, +380636949717
- Zhytomyr region, Zhytomyr city, Bankov Vitaliy, +380977254602
- Zhytomyr region, Verbylo Denys, +380965919980
- Zakarpattia region, Tyachiv city, Mahei Olesya, +380673000755
- Ivano-Frankivsk region, Kalush city, Vlasov Serhiy, +380992438079
- Ivano-Frankivsk region, Kosiv city, Matcenko Vasyl, +380994836353
- Kyiv region, Kyiv city, ArtBiz, +380676969494
- Kyiv region, Zghurivka city, Lykhatsky Anatoliy, +380979125400
- Kyiv region, Berezan city, Sergeev Vyacheslav, +380674410427
- Kyiv region, Vodzyansky Igor, +380663738689
- Kirovohrad region, Kropyvnytsky city, Smirnov Maksym, +380660018101
- Kirovohrad region, Oleksandrivka city, Dygdalo Roman, +380953889948
- Mykolaiv region, Voz nesensk city, Boksha Viktor, +380996139857
- Mykolaiv region, Yuzhnoukrainsk city, Smirnov Maksym, +380660018101
- Odesa region, Tatarbunary city, Negoy Mykola, +380671689968
- Odesa region, Odesa city, Nyagulov Yaroslav, +380978593989
- Poltava region, Kremenchuk city, IT-Kremen, +380975272727
- Poltava region, Poltava city, LLC "EVROKOD", +380505831066
- Poltava region, Myrhorod city, Tyutyunnyk Valeriy, +380508527775
- Rivne region, Rivne city, Tronevych Oleksandr, +380673611110
- Rivne region, Rivne city, Verbylo Denys, +380965919980
- Sumy region, Sumy city, MK "Smart system Sumy", +380662196929
- Sumy region, Okhtyrka city, Linnik Dmytro, +380501535080
- Kharkiv region, Kupiansk city, Lykholobova Liudmyla, +380661171603
- Kharkiv region, Merefa city, Zhytnyi Serhiy, +380664133808
- Kharkiv region, Valky city, Ziahun Mykola, +380957757975
- Kherson region, Kherson city, Stepanyan Oleksii, +380930737676
- Khmelnytskyi region, Khmelnytskyi city, Pavlenko Oleksii, company "VION", +380991902800
- Khmelnytskyi region, Verbylo Denys, +380965919980
- Cherkasy region, Zolotonosha city, Khamaza Ruslan, +380981336300
- Cherkasy region, Chyhyryn city, Tukalevsky Serhiy, +380508513226
- Chernihiv region, Chernihiv city, Pavlenko Oleksii, Company "VION", +380991902800
- Remote service throughout Ukraine, Krasnikov Vadym, company "V-3", +380680059003 / +357-95-70-72-71 (Cyprus)
- Remote service throughout Ukraine, Storozh Viktor, +380963637379
How to switch to Torgsoft ECR?
If you or your acquaintances use a regular fiscal registrar or an ECR from another service provider and want to switch to using Torgsoft ECR, then the transition is not difficult — check out the step-by-step instructions.
Thank you for being with us. We will make it!
Torgsoft software, including the software ECR, is a tool for recording payment transactions that operates on the user's devices and offers flexible settings. According to clause 11.2 of the License Agreement, the software is provided "as is," and Torgsoft does not guarantee its compliance with user expectations, equivalents, or standards not specified in the official specification. Since there are more than 25 types of fiscal receipts in Ukraine depending on the industry and payment methods, it is recommended to obtain official clarifications from tax authorities regarding receipt compliance with legal requirements before using the software ECR. Detailed terms of use for the Torgsoft software ECR are available in the Regulatory Documents section.


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