Connecting LiqPay to your website and making payments through ECR

What is LiqPay?

LiqPay is a Ukrainian payment service from PrivatBank that allows entrepreneurs to accept payments from customers on their website or in an online store. 

What do I need to connect and integrate LiqPay?

To connect LiqPay or any other payment system to your online store, your website must meet several mandatory requirements in accordance with the international payment systems Visa and Mastercard. 

1. LiqPay account 

The phone number you use to register your company in LiqPay must be the financial number of your PrivatBank client, which you use to log in to Privat24 for individuals.

2. Method of accepting payments 

You can accept payments through the LiqPay button on your website or through invoices. For invoices, please indicate on the website that payment is made via e-mail invoicing via LiqPay.

3. Information about goods and services 

The website should contain a full description of the goods or services, information about the supplier, availability of goods and prices, photos of the goods that correspond to their description.

4. Requirements for the website 

The site must have sections on delivery and payment methods, return policy, contact details of the store administration - Ukrainian phone number, e-mail, legal address of the company, and logos of payment systems, preferably in the footer (bottom part) of the site. 

5. User agreement

The website must have a user agreement or a public contract that specifies the obligations and rights of the parties, refund terms, etc. The offer agreement must be for the sole proprietor or legal entity that you registered as a company with LiqPay.

If, after checking the website, LiqPay managers need additional information, LiqPay employees will ask you to supplement the website, make changes, or provide additional documents. Often, documents from suppliers on the purchase of goods are required to confirm the activity: you need to send an agreement with the supplier or 1–2 invoices for the supply of goods worth more than UAH 5,000 to monitoringmerchant@privatbank.ua.

After completing these instructions, write to LiqPay via email, indicating your full name, contact phone number specified during registration in the LiqPay system, the company number to be activated and a request for activation. 

How to install LiqPay on a website?

If you have ordered the development of a website, it is the web developers who have to install and configure the integration module with LiqPay. You need to provide the developers with an API key, which you will receive after registration.

If you want to create an online store using the "Torgsoft Online Market" option, the LiqPay module is already integrated there - you just need to add your API key from LiqPay.

How to make a LiqPay payment through a cash register in Torgsoft?

Important: whether it's LiqPay or any other payment system, such as Fondy, EasyPay, Portmone, etc., the payment received for your goods or services must be made through the ECR in full - that is, with the commission already calculated by the payment system. 

For example, you see in your bank statements that you received a payment from a liquor store with the following comment:

# "N0200X7YVV": i8602123051 2521744374 660.00 UAH 9.90

But you actually received 650.10 UAH to your account.

9.90 is the commission of the brokerage.

You need to transfer the full amount, i.e., UAH 660, through the cash register.

To pay through the LiqPay system in the Torgsoft program, you need to link the full payment to the account, and for full financial accounting, enter the commission costs manually through the "Account expenses" tab. 

If you have a connected cash register from Torgsoft, there are several ways to make a payment:

1. When linking a payment to an account, a window will appear with the question "Shall I link a financial transaction through the cash register?". Select "Yes".

2. If you accidentally selected "No", select the required account in the "Customer payments" section, click on the icon for printing fiscal checks for subscriptions, check the box next to the required check and click "Generate checks for the ECR".

3. If you have forgotten to generate a fiscal receipt and have shipped the invoice, find the invoice, click "Receipt" and "Print fiscal receipt".