"National cashback": how to prepare a pECR in Torgsoft
02.12.2024 13:59
«National cashback» program — this is a state initiative aimed at supporting Ukrainian manufacturers and stimulating purchases of domestically produced goods. Sellers wishing to join this program must ensure their fiscal receipts meet certain requirements.
In this article, we will discuss the requirements that need to be met and how to set up the ECR in the Torgsoft program for participation in the «National cashback» program.
Legislative requirements
According to Order No. 13 of the Ministry of Finance of Ukraine dated 21.01.2016 (registered with the Ministry of Justice of Ukraine on February 11, 2016 under No. 220/28350) «On approving the Regulation on the form and content of settlement documents/electronic settlement documents...», fiscal receipts must contain certain mandatory attributes.
To participate in the «Національний кешбек» program, pay attention to the following requirements:
1. Display of product barcode:
- The fiscal receipt must contain the product barcode from the list of domestically produced goods.
- The barcode must be transmitted to the State Tax Service (STS) during fiscalization.
2. Information on cashless payment:
- The cashback is credited only for goods paid for by cashless means.
- The fiscal receipt must contain the electronic payment tool (EPT) data if the payment is made via a terminal.
- This information is also transmitted to the STS.
3. Return of goods accounting:
- In case of a product return, the return fiscal receipt must contain the data from the original fiscal receipt.
- This helps prevent abuse by customers within the program.
ECR setup in Torgsoft
1. Displaying and transmitting the product barcode
-
Check product barcodes:
-
Make sure the product barcodes in your Torgsoft database match the barcodes registered by the manufacturer in the «National cashback» program.
-
Setting up barcode display on the receipt:
-
Go to «Settings» → «Parameters» → tab «Receipt» → tab «Fiscal Receipt».
-
Click the «Set/Configure...» button.
-
Check the box «Display product barcode».
-
Transmission of barcode to STS:
-
Torgsoft automatically transmits the product barcode to STS during fiscalization if the barcode display option is enabled.
2. Displaying and transmitting information on cashless payment
-
Purchase and setup of the additional function:
-
Purchase the additional function «Connecting the bank terminal» in the Torgsoft program.
-
This will integrate the bank terminal with the program and automate the processing of cashless payments.
-
Setting up the transmission of payment information:
-
Go to «Settings» → «Parameters» → tab «Receipt» → tab «Fiscal Receipt».
-
Click «Set/Configure...».
-
Check the box «Transmit payment information via bank terminal».
-
Transmission of data to STS:
-
After the setup, the program will automatically transmit cashless payment information to STS during fiscalization.
3. Accounting for returns of goods
-
Processing the return fiscal receipt:
-
When processing a product return in Torgsoft, enter the fiscal receipt number from the sale transaction.
-
Transmission of information to STS:
-
The program automatically transmits the sale receipt number to STS during the fiscalization of the return receipt.
-
Displaying information in the printed receipt:
-
Note that the sale receipt number is not displayed on the printed return receipt given to the customer.
-
This complies with the current STS requirements regarding the form and content of settlement documents.
Torgsoft software, including the software ECR, is a tool for recording payment transactions that operates on the user's devices and offers flexible settings. According to clause 11.2 of the License Agreement, the software is provided "as is," and Torgsoft does not guarantee its compliance with user expectations, equivalents, or standards not specified in the official specification. Since there are more than 25 types of fiscal receipts in Ukraine depending on the industry and payment methods, it is recommended to obtain official clarifications from tax authorities regarding receipt compliance with legal requirements before using the software ECR. Detailed terms of use for the Torgsoft software ECR are available in the Regulatory Documents section.
-
19.03.2026
Strict warranty accounting: rules for working with serial numbers
IMEI and serial number accounting in Torgsoft: warranty control, sales, returns, repairs and protection against product substitution
-
16.03.2026
Product numbering protocol: article number, barcode, serial number — who is responsible and how to control
Article, barcode and serial number in Torgsoft: how to configure product identification, avoid duplicates and strengthen accounting control
-
13.03.2026
Price as part of a competitive strategy: what the owner must decide before making any adjustments to the accounting system
Strategic solutions for setting prices, discounts, group, omnichannel and margin control in Torgsoft

Go back to the previous step