Type of payment on fiscal checks in ECR: "Cashless" instead of "Bank card" - customer questions

In the Torgsoft version 2022.0.38 and above, a new payment type "Non-cash" for ECR has been added.

You can see this new payment type in the "Settings" — "Software ECR" form at the bottom right in the "Payment types" table.

Thus, when you updated to the 2022.0.38 version of the software, this new "Non-cash" payment type was automatically added to the ECR settings in our product.

If the ECR fiscal receipt displays information about payment by bank terminal (RRN transactions, authorization code, payment system, acquirer name, etc.), then the Torgsoft program will automatically insert the "Bank card" payment type into the fiscal receipt.

To display the parameters of bank payment on the ECR fiscal receipt (payment received through the bank terminal from the client), you need to connect the bank terminal to the Torgsoft program using the additional "Connecting the bank terminal" function, or you need to enable the corresponding setting in Torgsoft that allows you to manually enter these parameters from the bank terminal receipt into the Torgsoft program to transmit them to the tax authorities with the display of this data on the ECR fiscal receipt.

If you do not display this information about the parameters of bank payment (RRN transactions, authorization code, payment system, acquirer name, etc.) on the ECR fiscal receipt, then from version 2022.0.38, the Torgsoft program will display the "Non-cash" payment type.

This is done to correctly display the payment types on the fiscal receipt. For example, if the payment was received by a bank terminal, the "Bank card" payment type will be displayed, and if the funds simply arrived in the current account by transfer, the "Non-cash" payment type will be displayed.

If you do not want to connect the bank terminal to the Torgsoft program, do not want to manually enter the bank payment parameters that passed through the terminal to display them on the fiscal receipt, but want the "Bank card" payment type to still be displayed on the fiscal receipt, you need to do the following:

1. Close the shift on the ECR, i.e., perform the Z-report.
2. Go to the "Settings" — "Software ECR" form, select the required ECR and delete the "Non-cash" value in the "Payment types" table at the bottom right.
3. Restart the Torgsoft program at the workstation where the ECR is used.
4. Open the shift and carry out sales through the ECR as before.