How to make a copy of a fiscal receipt in an ECR?

When an entrepreneur sells goods or services, they must issue a receipt in the electronic cash register and give it to the buyer. However, sometimes it is necessary to make a copy of this receipt.

It is interesting what the tax authority's position on this issue is, and whether it is possible to print a copy of the fiscal receipt according to the law?

When might a copy of a fiscal receipt be needed?

A duplicate may be needed in the following cases:

• when the printed version was lost;

• when the buyer themselves requests a copy from the seller;

• when resolving issues with returns or exchanges;

• when resolving conflict situations, etc.

Tax authority clarification

According to the law on the use of ECR, the tax authority provided clarification on the formation and issuance of fiscal cash receipts.

Thus, the provision of a fiscal receipt should be understood as its transmission, handing over, or direct issuance to the consumer. A receipt generated using an ECR or software ECR (ECR) can be provided to the buyer in paper form or sent electronically, for example, via email.

However, if an entrepreneur uses a standard cash register, they cannot print a duplicate receipt. In this case, the payment document can only be printed once. The payment receipt has its unique serial number, which must match the purchase/sale transaction, the time it was conducted, and the total amount paid.

Therefore, a reprinted copy will not have any connection to the specific sales transaction. Otherwise, the information will be duplicated, which will automatically affect the increase in trade turnover.

On the other hand, if an entrepreneur uses modern equipment, such as Torgsoft ECR, they can print or send a copy of the fiscal receipt via email or Viber, in an unlimited number.

Current legislation does not prohibit receiving and using a duplicate report receipt in this way. This is because the memory of the software register retains all the information about the sale of goods or services. However, this can be done until the statistics of closed periods are deleted from the server base.

How to print a copy of a fiscal receipt on Torgsoft ECR?

To print a duplicate receipt, you need to do the following:

• open the working form of the ECR in Torgsoft;

• go to "Settings" and select the "Receipt Analytics" tab;

• find the necessary product through the filter parameters;

• go to the "Expenditure Invoice" tab, select the operation date from the list and choose the "Print receipt" option.

The copy can be sent via Viber or email, as well as printed on a non-fiscal or regular printer.

The advantages of Torgsoft ECR are obvious: these are primarily expanded functions adapted to tax requirements, constant updates, and a convenient working format. You can accept payment for goods or services anywhere in a way that is convenient for you because everything necessary for the fiscalization of the transaction is contained in a smartphone or tablet.