Payment instructions for IBAN from PrivatBank and Monobank

You can make a payment to a current account for goods or services from anywhere in the country. It’s quick and convenient to do it online via the Privat24 and Monobank apps.

Let's take a step-by-step look at the methods of cashless payment.

Payment via Privat24 on a computer

To make a remote payment, follow these steps:

• log in to your account on the Privat24 website;

• select the "Transfers" section from the left menu;

• choose the "By details" payment option;

• scroll down the page and select "Enter details manually";

• fill in all additional fields;

• enter the amount to be paid;

• add the payment to the cart;

• confirm the transaction.

Payment via the Privat24 mobile app

To make a payment via the mobile app, follow these steps:

• log in to the app using your password or fingerprint;

• select the "Payments" section;

• enter the IBAN (you can also enter the company’s EDRPOU code or the name of the Sole Proprietorship);

• enter the payment amount;

• confirm the transaction.

How to pay to an IBAN account in the Monobank app?

You can make an IBAN payment in Monobank via the mobile app. Since this bank has no physical branches, all transactions are performed remotely online. To simplify the payment process, follow this guide:

• open the Monobank mobile app;

• on the home screen, select the "Other payments" tab;

• from the list of categories, select "Payment by IBAN";

• in the new field, enter the account details;

• click on "Create payment";

• fill out the form by entering the recipient’s name, amount, and payment purpose;

• select the card from which the funds will be withdrawn;

• click "Continue";

• review the data and click "Pay";

• confirm the payment.

Can an IBAN payment be canceled in Monobank?

An incorrect payment in the Monobank app can be canceled within 10 minutes. To do this, follow these steps:

1. Open the app and go to the main menu.

2. Select the completed transfer.

3. Open available options and select "Cancel payment." You will immediately see how much time is left for this function to be available.

It is not possible to cancel a completed payment in the Privat24 app. If needed, contact support and explain the situation.

What are the advantages of IBAN payments via Privat24 and Monobank apps?

Online payments by bank details have the following advantages:

• no need to visit a bank branch;

• no queues and no waiting for the funds to be credited to the recipient’s account;

• you only need the company’s bank details to make a transfer;

• an online payment can be made to any company or Sole Proprietorship.

How to get a payment receipt?

To receive a receipt confirming the payment, do the following:

• return to the main page of the Privat24 or Monobank mobile app;

• open the transfer history;

• select the most recent transaction from the list;

• select the "Receipt" option;

• click "Share" or "Download."

You can send the payment document to the recipient using any available messenger, such as Telegram, Viber, etc.

How to pay Monobank and Privat24 invoices using Torgsoft?

To avoid the hassle of constantly monitoring invoice payments, you can link bank accounts to the Torgsoft software. An additional feature called “Privat24 and Monobank bank statements” is available for this purpose.

Integrating accounts with Torgsoft provides several advantages:

• the program will automatically filter and review all transactions — you only need to upload the list of payments, specify the period, and select the recipient’s account;

• full synchronization of financial data with Torgsoft — all client and partner payments are in one place and clearly visible;

• check incomes and expenses in one click;

• fast payment processing — no need to give employees access to your banking account;

• automatic generation of payment orders and other financial documents;

• linking payments to the client’s account, etc.

This means that all banking operations can be performed directly in the Torgsoft software without having to work in several different systems simultaneously.