What services can be obtained on the Pension Fund's website
20.10.2020 11:39In our articles, we have repeatedly mentioned the website of the Pension Fund of Ukraine. In this article, we will tell you in more detail why you should keep up with the times and start using the Pension Fund's online services now.
How to access the PFU website
The Pension Fund of Ukraine (hereinafter referred to as the Pension Fund) is located at: https://portal.pfu.gov.ua. The portal is available to all categories of citizens, insured persons, pensioners, legal entities and individual entrepreneurs. To access the portal, you can use a convenient way: log in to the site from any device or download the Pension Fund mobile application (available for IOS and Android).
To access all the features of the site, you need to register. There are several ways to do so:
- Registration by application. This is the most time-consuming method, as it requires a personal visit to the Pension Fund and filling out the appropriate applications.
- Login with the help of EDS(electronic digital signature). One of the simplest options. If you already have an electronic signature, when authorizing, you need to select the ACS that issued your EDS, specify the path where the EDS file is stored, and enter your password. If you don't have an electronic signature, you can generate one in your personal account at your servicing bank. This is a simple procedure that takes about five minutes if you are doing it for the first time.
- Log in with BankID or MobileID. When authorizing using this method, some functions may not be available. This is due to the fact that authorization using EDS is more secure than using BankID or MobileID. To log in, you need to select "Login with GOV ID".

Features of the PFU site
Insurance experience
You can get a lot of interesting information on the Pension Fund's website after you have been authorized. You can use the portal to check your insurance record (insurance record is the years of your employment for which your employer paid insurance contributions; starting in 2028, 35 years of insurance record is required to receive a pension). The website shows information starting from 2004, while previous periods are not yet being pulled up. However, if you look at the electronic work record book, there may be more information.
Salary
On the Pension Fund's website, you can see your official salary in total for each year and in a monthly breakdown. If you changed jobs in a given month, you can get extended information: which employer paid your salary and in what amount. The information in this section is taken from the unified social contribution reports submitted by the employer. Don't worry if there is no information for the previous month, for example, you visited the site in October and the latest data is for August, the Pension Fund processes reports with a delay.
Electronic work book
In the Electronic Work Record section, you can view data on hiring and dismissal since 1998. The data is displayed in a summarized form, and you can see the date of hiring, the name of the company, the date of dismissal, and the reason for it. There is no information about your position or on the basis of which order you were hired or fired. However, the Pension Fund plans to add such information in the near future.
In this section, you can also view a scanned copy of the paper work record book if the employer previously sent it to the pension fund on its own accord or at the request of the inspector. This is not currently required.
Application for the appointment (recalculation) of a pension
If you are eligible for a pension due to age, length of service, or other reasons, you can apply for it online. To do this, you must:
- Fill out an application for a pension (provide personal and contact information, identity documents, etc.).
- Answer the questions in the questionnaire to determine which scanned copies of documents will be needed.
- Attach scanned copies of the documents.
Before submitting an online application for a pension, make sure that all the data in your profile is correct (insurance period, salary, employment record). If everything is correct, then feel free to submit your application.
If you are already receiving a pension, you can apply for a pension recalculation and attach scanned copies of documents confirming your right to recalculate your pension.
When applying for a pension, you can indicate that you want to receive an electronic pension certificate.
Request for preparation of paper documents
If you need an extract from the personalized accounting system or an extract from the pension file, you can pre-order these documents in paper form. Once the documents are ready, you will be notified where, when and how you can pick them up.
Recording of reception
If you need to visit a pension fund for any reason, you can make an appointment in advance. To do this, select the "Appointment" section on the website, choose a convenient fund, and select the date and time that is convenient for you in the schedule.
Request for electronic documents
If you are authorized with an electronic signature, you can receive electronic documents:
- a pensioner's income certificate for the subsidy;
- a certificate of income of a pensioner;
- individual information about the insured person (certificate OK-5);
- an extract from the Register of Insured Persons (RIP).
Once you have generated a request, you must sign it with an electronic signature and consent to the processing of personal data. A certificate issued in electronic form is equivalent to a certificate issued in paper form.
Pension calculator
You can calculate the projected amount of your pension if you are logged in with an electronic signature. Since this calculator provides only approximate values, you can choose the calculation algorithm: based on the data entered or taking into account the length of service that will be obtained upon reaching retirement age.
There is no limit to the number of calculations, so you can enter different data and estimate the amount of your future pension.
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