For effective employee motivation, the Torgsoft program includes a specialized additional function "Salary calculation, motivation system, fines, and incentives for salespeople" (Code 025). It allows automating reward calculations based on work results, which stimulates staff to work more effectively.
Key motivation tools and methods
1. Financial motivation: percentage of sales
This is the most common method, which can be flexibly adjusted to your store's needs. You can set salary accrual as:
Individual percentage of personal sales: the salesperson receives a percentage of the sum of goods they personally sold. This encourages serving more customers.
Percentage of profit: motivates salespeople to sell high-margin items rather than just generating turnover.
Team bonus: a percentage of the total shift or store revenue is shared among employees according to their participation coefficient. This promotes teamwork.
2. Surcharges for selling specific goods
You can set special bonuses for selling certain categories of goods. This is effective for:
Clearance of stagnant stock: set a fixed amount or an increased percentage for selling old collections.
Promotion of expensive items: for example, for selling a stroller or expensive appliances, the salesperson receives a fixed bonus.
Settings: the surcharge is set in the "Product Type" card. You can specify an amount in currency or as a percentage.
3. Fulfillment of sales plans
The program allows creating sales plans for a retail outlet or personal plans for employees.
Bonuses: you can configure bonus payments only if the plan is fulfilled.
Progressive rate: there is a setting "Multiply by % of sales plan fulfillment." For example, if a salesperson exceeded the plan by 150%, their bonus will also increase proportionally.
Coefficients: you can set different bonus percentages for plan fulfillment and non-fulfillment.
4. Competitive effect: employee rating
The owner can generate an "Employee Rating" report, built on average daily indicators or absolute indicators for a period (revenue, profit, number of shifts worked). Publishing such ratings within the team creates healthy competition.
5. System of fines and discipline
Motivation also works through discipline control:
Working time control: the program records employee arrival and departure times (badge scanning or logging into the program). This allows detecting lateness.
Fines: you can manually create deductions (fines) for violations by selecting them from the directory of fines, or create incentive bonuses (e.g., "Best Salesperson of the Month").
6. Technical organization of the process
For the motivation system to work correctly, sales identification needs to be configured:
Badge scanning: the salesperson must scan their personal badge before each receipt. This allows knowing exactly who sold the item.
Linking to the product: in large halls with a single checkout, consultants can stick their stickers on the product. The cashier scans the salesperson's sticker, then the product, to accrue the bonus specifically to the consultant.
7. Referral program for employees
If you collaborate with third-party specialists (e.g., designers, trainers, doctors), you can register them as "Referrer Employees." They will receive a reward for bringing a client who made a purchase in your store.
All accruals, fines, advances, and bonuses are automatically summarized in the Payroll Sheet, which significantly simplifies the calculation of the final amount to be issued.