Callback
  • From a market stall to a store

  • -

  • From a store to a retail chain

  • -

  • From retail to manufacturing

4 simple ways to increase your store's profit

07.03.2019 10:33
Volodymyr Vytyshchenko
Volodymyr Vytyshchenko

Trade automation expert at Torgsoft

Marketers call the checkout area the "hot spot" of all grocery stores and supermarkets for a reason. No, it's not that the checkout area is always a hotbed of passion, with scandals often breaking out for a variety of reasons. This is a unique place where a large percentage of customers, while waiting for their turn, look around and often put in the basket goods that they did not originally plan to buy.

However, experts are confident that the potential of the checkout area has not yet been fully realized

According to Nielsen research, almost 90% of shoppers need to stand in line until their purchases are checked out. Of these, about 47% pay attention to the products offered in the checkout area, and only 28-30% buy them. Nielsen experts have concluded that neither the mere fact of being in this area nor a long stay always encourages people to make a purchase. Additional marketing tools are needed. After a large-scale study, which included interviews directly with the buyers themselves, experts identified several key factors that can significantly increase turnover in this promising area.

According to Nielsen research, almost 90% of shoppers need to stand in line while their purchases are checked out. Of these, about 47% pay attention to the products offered in the checkout area, but only 28-30% buy them.

Nielsen experts have concluded that neither the mere fact of being in the area nor a long stay always encourages people to make a purchase. Additional marketing tools are needed.

Recovery 

Surveys have shown that many shoppers do not like the fact that the checkouts are mostly unhealthy products. These are chocolate bars, snacks, and other sweets. More and more people around the world are watching what they eat and trying to lead a healthy lifestyle. It is not surprising that marketers strongly advise grocery store owners not to be afraid to experiment and include healthy products in the checkout area.

Correct assortment 

What products does the checkout area assortment consist of? Traditionally, these are chocolate bars and bars, chewing gum, snacks, cigarettes, batteries, and some non-food products. According to the survey results, many customers would like to see seasonal products that are in demand at a particular time at the checkout. For example, in the summer, many people would like to see bottled drinking water, mineral water, non-alcoholic beer and soda at the checkout. And it is desirable that all of this be chilled. Many of the surveyed store visitors also showed interest in promotional products.

Every visitor, even those who don't need the product very urgently, will put it in their shopping cart when they see a discount. But it's not very convenient to go around the entire store looking for discounted goods. But if they were all located near the cash register, you could immediately see everything and take the necessary items. And it is beneficial for the stores themselves, because unexpected purchases will significantly increase turnover.

New technologies

Only 8% of visitors use smartphones while waiting for their turn. They are not very distracted and will succumb to many traditional ways of attracting attention to the product. You can use an unusual design of shelves, showcases, and special product favoritism. As for the technology, it is still under development, but experts are confident that in the future, special smart screens will be installed near the cash registers that will be able to instantly determine the gender, age of a person and promptly offer him special offers for goods that he is interested in.

Don't miss opportunities among cigarette buyers

According to statistics, every 3rd visitor buys cigarettes. And only 6% of these people buy something else in the checkout area. How to increase sales among this category? There are two main ways. The first is a reminder. The cashier can offer some additional products. Many people plan to buy something but forget. And the cashier will help them remember this. They may offer the wrong product, but the customer will remember that they needed something else. There is a chance that they will linger, remember, and buy it. The second way is to arrange the goods in the right way to attract the customer's attention and encourage them to make a purchase.

Why not try to change something and see how it affects sales?


Програма обліку товару | Торгсофт



Facebook Instagram YouTube Twitter Google News Apple Podcast SounCloud

Станислав
21-03-2019 в 11:42:24
Прикольно, то что применял в своем бизнесе по интуиции увидел оформленным в этой статье)

Add comment

Add comment
Thank you for your feedback! It will be published after being reviewed by a moderator.
Related articles