How a textile store in Zaporizhia maintained its profit by reducing its assortment and optimizing its warehouse

A story about how Torgsoft became a key decision-making tool during a crisis

Despite difficult operating conditions in a frontline region, a manufacturer and retailer of textiles and home goods in Zaporizhzhia managed not only to stay afloat but also to preserve profit. A decision that initially looked risky — reducing the assortment — proved strategically sound. The main tool that enabled this decision and its implementation without losses was the Torgsoft accounting software.

Before the full-scale invasion, the store offered a wide range of products: from household items and seasonal textiles to upholstered furniture. However, amid market changes, logistics challenges, and an overall decline in purchasing power, the team decided to focus on the most profitable items.

Thanks to analytics in Torgsoft, it became possible to:

• identify slow-moving products in the warehouse;

• determine inventory balances by sales periods, storage time, and product types;

• monitor margins in real time;

• plan purchases based on the actual situation (what works and what gathers dust);

• avoid freezing funds in “dead” items.

The store reduced logistics costs and lowered inventory levels, which is especially important given limited resources and the risks of storing goods in a frontline region.

Sales without a warehouse: an orthopedic pillow case

One example of effective business adaptation to crisis conditions was a promotion on orthopedic pillows with a -50% discount. Instead of purchasing in advance, the store offered customers to place a pre-order, which was immediately sent to production.

This approach made it possible to:

• avoid warehouse storage costs;

• minimize the risk of product damage due to shelling;

• return invested funds to circulation faster;

• adapt production volumes to actual demand.

How did the Torgsoft software help?

With Torgsoft, the team quickly set up the promotion, tracked orders, and controlled production according to demand in real time.

In particular, all operations were recorded and executed in the additional program mode “Production”. Owners and employees were able to:

• Automatically create production tasks after a customer order was placed;

• Track the status of each order — in progress, ready, issued;

• Control material balances required to manufacture pillows;

• Analyze production costs and automatically calculate product cost;

• Synchronize work with suppliers if certain materials were not available;

• Link the finished product to a specific customer, which helped avoid confusion during issuance.

Prompt status updates at each production stage allowed managers to quickly inform customers about order readiness and reduce waiting time. In case of delays, it helped identify a bottleneck in the supply or production chain.

Optimization as a survival strategy

Overall, the steps taken by the manufacturer during difficult times, combined with process digitization and analytics in Torgsoft, helped the store to:

✅ focus on profitable products;
✅ отказаться from excess purchases;
✅ quickly launch promotions and manage demand, stimulating company turnover;
✅ optimize warehouse space by freeing up positions;
✅ adapt to wartime conditions without loss of service quality.

The experience of the Zaporizhzhia home goods store shows that sometimes the path to stability lies not in expansion but in optimization. And digital tools like Torgsoft become reliable partners in making difficult but correct decisions.