Page 10 - Natalia Mitroshina

The authors of the Harvard Business Review study identified two most common types of customer service managers. Which one understands customers better, and which managers are more effective in their work?

What are the advantages and disadvantages of chatbots in terms of customer experience and brand performance? Should you use them for your business?

What common mistakes do entrepreneurs make when working with an accounting program and how can they be avoided to improve the efficiency and accuracy of accounting processes?

HellDaddy is a craft manufacturer in Ukraine specializing in the production of hot sauces and condiments, spices, snacks and the hottest garlic

Keeping records of goods by their expiration date maintains proper product quality and prevents the sale of expired goods. In this article, we provide methods that will help you effectively manage this process

Effective methods to improve customer service. Customer service standards to improve customer satisfaction and increase business profitability

The organic farm Lichtenfeld in Odesa region is a Ukrainian craft producer specialising in the production of organic cheeses.

Ukrainian entrepreneurs are often hesitant to switch from russian software because of the perceived complexity and risks

Craft producers of Ukraine: Honey House honey workshop - a success story, eco-friendly products and love for bees in every jar of honey

Which marketplaces are the best for selling goods and services? Torgsoft has compiled a rating of the 10 largest online retail marketplaces in Ukraine

Salespeople in retail stores often work overtime and are not properly evaluated. How can you fix this with the help of software accounting systems?

Distributors ensure the movement of goods from the manufacturer to the consumer, are responsible for storage, transportation, marketing, sales, and customer service, and facilitate access to products