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Return of goods to the supplier

18.02.2024 15:30
Volodymyr Vytyshchenko
Volodymyr Vytyshchenko

Trade automation expert at Torgsoft

The "Return to Supplier" mode in Torgsoft allows you to quickly create returns of goods back to the supplier.

This is useful when goods are taken on consignment or under a contract with the supplier, you can return goods if they do not find a buyer.

Reasons for Returning Goods to the Supplier

  • Non-saleability of the product: if the product does not have demand among buyers and remains unsold for a long time.
  • Damage or defect: if the product was received with defects or damages that make it unsuitable for sale or use.
  • Order error: if the wrong product or the wrong quantity was ordered.
  • Change in assortment: if the enterprise decides to change the assortment of goods it offers and to discontinue certain items.
  • Shelf life: if the product has a limited shelf life, and there is a risk that it will expire before sale.

Procedure for Returning Goods to the Supplier in Torgsoft

1. Create a return document by clicking "Add".

2. Select the supplier and specify the currency.

3. Fill in the document details: enterprise (if necessary), period, date, number.

4. Add product:

- Select from the list of supplies or
- Scan the barcode or
- Select the product from the list or
- Upload the list of goods from the data collection terminal.

5. Indicate the quantity of the product to be returned.

6. Print the return invoice (if necessary).


The list of returns can be seen in Torgsoft → Warehouse → List of Expenses.
The debt for the returned goods is automatically recorded in Torgsoft, and you can view mutual settlements in Torgsoft → Payment → Balance with Partners.


Програма обліку товару | Торгсофт



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