The "Return to Supplier" mode in Torgsoft allows you to quickly create returns of goods back to the supplier.
This is useful when goods are taken on consignment or under a contract with the supplier, you can return goods if they do not find a buyer.
Reasons for Returning Goods to the Supplier
- Non-saleability of the product: if the product does not have demand among buyers and remains unsold for a long time.
- Damage or defect: if the product was received with defects or damages that make it unsuitable for sale or use.
- Order error: if the wrong product or the wrong quantity was ordered.
- Change in assortment: if the enterprise decides to change the assortment of goods it offers and to discontinue certain items.
- Shelf life: if the product has a limited shelf life, and there is a risk that it will expire before sale.
Procedure for Returning Goods to the Supplier in Torgsoft
1. Create a return document by clicking "Add".
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2. Select the supplier and specify the currency.
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3. Fill in the document details: enterprise (if necessary), period, date, number.
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4. Add product:
- Select from the list of supplies or
- Scan the barcode or
- Select the product from the list or
- Upload the list of goods from the data collection terminal.
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5. Indicate the quantity of the product to be returned.
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6. Print the return invoice (if necessary).
The list of returns can be seen in Torgsoft → Warehouse → List of Expenses.
The debt for the returned goods is automatically recorded in Torgsoft, and you can view mutual settlements in Torgsoft → Payment → Balance with Partners.
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