Integration with Nova Poshta — is an additional Torgsoft option that allows you to create, print, and track Nova Poshta waybills directly from the accounting program, without switching to a separate carrier account.
The option is useful for businesses that regularly ship goods: online stores, sellers on Prom and Rozetka, wholesalers, and B2B operations. It eliminates the routine that wastes managers’ time: customer data no longer needs to be copied manually into the Nova Poshta account, the dimensions of typical parcels do not need to be entered twenty times a day, and shipment statuses do not need to be checked in a separate browser window.
Based on an expense invoice in Torgsoft, a Nova Poshta waybill is created with the recipient’s details, cargo type, and required services. The label is printed directly from the program, delivery status is updated automatically according to schedule, and if delivery is paid by the sender, Torgsoft can create a financial expense for the invoice. Branches, parcel lockers, and address delivery are supported, as well as cash on delivery and payment control. License for 1 year.
Nova Poshta waybills directly from the accounting program
Creating, printing, and tracking Nova Poshta waybills in one window together with invoices and warehouse stock.
What integration with Nova Poshta is
This is an option that connects your Torgsoft database with a Nova Poshta account. Instead of transferring order data to the carrier’s account, you create the waybill where the invoice, customer, and stock balances are already stored. The program takes the recipient’s full name and phone number from the customer card, sends dimensions and services to the Nova Poshta server, and returns the waybill number and delivery status.
Basic concepts
Waybill
The main Nova Poshta shipment document. It is created from an expense invoice in Torgsoft.
Sender API key
An access key to a Nova Poshta account. Several senders and keys can be used simultaneously in one database.
Volumetric weight
Calculated automatically by the length, width, height, and weight of the parcel for the correct tariff.
Cash on delivery
Return delivery of funds. It is inserted when creating a waybill if the invoice has the «Cash on delivery» attribute. Availability depends on the agreement with the carrier.
Waybill template
A saved set of dimensions and services for a typical parcel. One can be assigned as the default template.
Register
Combining several waybills into one document for bulk handover to a courier or at a branch.
Who this option is for
Online stores
An order from the website already comes with the delivery address, so the waybill is created in one click.
Sellers on Prom and Rozetka
The recipient and branch are pulled from the marketplace automatically during synchronization.
Wholesalers and B2B
Payment control allows you to receive cash-on-delivery funds directly to the current account.
Businesses with a large shipment volume
Bulk waybill printing and registers save hours on daily parcel processing.
Who does not need it. If you work only at an offline location without delivery or send individual parcels several times a month, creating waybills on the Nova Poshta website may be enough. The option pays off where there are many shipments and they need to be managed together with accounting.
When to connect it immediately
- You are launching or already running an online store or marketplace sales.
- Managers manually transfer customer data to the Nova Poshta account every day.
- Some orders are sent with cash on delivery and you want to see where the money is.
What tasks the option solves
How it looks before and after
Before
The manager opens the Nova Poshta account in the browser, enters the full name, phone number, and address from the order, prints the label separately, and checks statuses manually. Each shipment takes several minutes and carries a risk of data errors.
After
A waybill is created from the expense invoice with ready details, the label is printed immediately, the customer receives a message with the tracking number, and the delivery status updates automatically. Work with each parcel is reduced to a few clicks.
How it works: 6 steps
Connecting the sender. After activating the option, a Nova Poshta sender and API key are added to the program. Several senders can be used simultaneously within one database.
Creating the invoice. In the «Trade with invoicing» mode, an invoice and an expense invoice are created for the customer. If the order came from a website or marketplace, the recipient and address are already filled in.
Creating the waybill. On the expense invoice, the «Nova Poshta» action is called. The cargo type, dimensions, and services are selected; volumetric weight is calculated automatically. A saved template can be applied.
Printing waybills and labels. The waybill and labels are printed on a Zebra-format thermal printer or on regular A4 paper with 6 stickers per sheet. An economical «Waybill (1 copy)» half-page mode is available.
Tracking statuses. Statuses are updated manually in the «Nova Poshta waybill tracking» form or automatically by schedule via the Application Server. Delivery status is shown with icons in the invoice list.
Handover by registers. Created waybills are combined into registers, printed in two copies, and handed over in bulk to a courier or branch operator.
Important. If the expense invoice has the «Cash on delivery» attribute and has an outstanding debt, when creating the waybill Torgsoft inserts the corresponding service: «Payment control», if it is available to the sender, otherwise — «Cash on delivery». For sole proprietors and legal entities, availability of these services depends on the terms of the agreement with Nova Poshta. There is no need to duplicate the checkbox manually.
Try it in your business
Download the 30-day demo version and create a test waybill using your own data. If you need help setting up the sender and API key — order a consultation.
Option capabilities
Scenarios by niche
Online clothing store
Orders from the website arrive with the branch and phone number filled in. The manager creates an expense invoice, generates a waybill using the «0.5 kg parcel» template, prints the sticker, and sends the tracking number to the customer. Order processing takes seconds.
Selling on Prom and Rozetka
During synchronization with the marketplace, the Nova Poshta recipient and address are created automatically. All that remains is to click «Create waybill». Large batches are combined into a register and handed over to the courier as one document.
Wholesale B2B supplier
Some customers pay by cash on delivery. The «Payment control» service credits funds to the current account, while icons in the invoice list show where the money is still in transit and where it has already been received.
Example
The example is illustrative. An online accessories store shipped about 40 parcels a day and kept a separate manager for creating waybills in the Nova Poshta account. After connecting the option, orders from the website began to pull the recipient and address automatically, and typical parcels began to be processed using templates.
Label printing was switched to bulk mode with grouping by sender, and statuses were configured for automatic updates. The manager stopped manually checking each parcel and focused on processing new orders, while the owner began to see the movement of cash-on-delivery funds directly in the program.
Which options and equipment it works with
- Bulk customer messaging. Automatically sends the buyer an SMS, Viber, or e-mail with the waybill number immediately after it is created.
- Integration with Prom.ua. Pulls the recipient and delivery address from marketplace orders.
- Integration with Rozetka.ua. Synchronizes orders for automatic waybill creation.
- Synchronization with an online store. Transfers orders from the website to Torgsoft together with delivery data.
- Label thermal printers (Zebra format) — for printing Nova Poshta markings.
- Regular A4 printer — printing 6 stickers on a self-adhesive sheet.
Comprehensive automation. Together with order accounting, cash desk, and messaging, the option turns logistics into a single process: from sale to label printing and tracking cash-on-delivery funds in one program.
Price and connection terms
- Licenses. Torgsoft Ultra or Terminal. The option is not available in the Start version.
- Connection. Paid annually. For separate versions — per workplace; for a local network — one per network; for a terminal license — one per server. Available from Torgsoft® version 2018.0 (DB 479) and newer.
- Demo version. Free for 30 days with full functionality and your data on your PC.
How to connect
- Download the demo version or open your Torgsoft version.
- Order activation of the «Integration with Nova Poshta» option and add the sender with an API key.
- Create a test expense invoice and generate the first waybill.
Frequently asked questions
What integration with Nova Poshta in Torgsoft gives you
The option allows you to create, print, and track Nova Poshta waybills directly from the accounting program. Recipient data is pulled from the customer card or order, and delivery status is updated automatically.
Which licenses the option works with
The option is available in Torgsoft Ultra and Terminal versions. It is not available in the Start version. You can check compatibility with your configuration during a consultation.
Do customer data need to be entered manually when shipping
No. When synchronizing with a website or marketplace, full name, phone number, city, and branch are pulled automatically, and the program creates the Nova Poshta recipient itself. All that remains is to click the waybill creation button.
How to avoid re-entering the same dimensions
For this, there are waybill templates: you save the parameters of typical parcels and assign one template as the default. It is applied automatically when each new waybill is created at the workplace.
Is it necessary to enable cash on delivery separately when creating a waybill
No. If the invoice has the «Cash on delivery» attribute and has an outstanding debt, Torgsoft inserts the service when creating the waybill: «Payment control», if it is available to the sender, otherwise — «Cash on delivery». For sole proprietors and legal entities, availability of these services depends on the terms of the agreement with Nova Poshta.
Can labels be printed without a thermal printer
Yes. Labels are printed on a regular A4 sheet with 6 stickers. There is also a «Waybill (1 copy)» mode, which economically prints the waybill on half a sheet.
How to track in bulk where cash-on-delivery money is
Configure automatic status updates by schedule. After that, shipment status and money return stages are visible using icons in the expense invoice list.
How to create a shipment without a box
In the waybill parameters, there is a «Shipment not in a box» switch for the «Cargo» and «Parcel» cargo types. The service operates under Nova Poshta terms: actual and volumetric weight — from 2 to 30 kg, sides — up to 120 cm, with one side — from 40 cm.
Can several Nova Poshta senders be used in one database
Yes. The option supports simultaneous work with several accounts and API keys within one Torgsoft database.
Will the customer receive a message with the tracking number
Yes, together with the «Bulk customer messaging» option, the program automatically sends the buyer an SMS, Viber, or e-mail with the waybill number immediately after it is created.
Are delivery expenses accounted for
Yes. If delivery is paid by the sender, Torgsoft can automatically create a financial expense for the invoice and link it to a financial analysis item and the required cash desk or account.
How to create a customer if the waybill was created in the Nova Poshta app
Use the «Create customer by Nova Poshta waybill number» action. Enter the waybill number, and the program will pull the customer’s full name and phone number from the server, creating a customer card.
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