
The amount of the average check, customer loyalty, store profit — all of this greatly depends on the qualification of the staff. Therefore, for any entrepreneur, it is important to find ways to improve the efficiency of salespeople.
If an employee's selling skills can be taught, then the desire and motivation to work can be stimulated by the manager. Sales — are a multifaceted activity, and each salesperson has their own motivation that drives them to perform their job well.
Motivation of staff can be conditionally divided into:
- Material — in the form of bonuses, surcharges, and premiums.
- Non-material — in the form of a comfortable workplace, discounts on goods, flexible working hours, etc.
- Moral — praise from the manager, corporate events, competitions.
To collect the results of all employees' work, control the staff, and implement a motivation system for salespeople, the store owner needs to track sales by each employee and shift, monitor the punctuality of salespeople, calculate bonuses and premiums, and evaluate the effectiveness of the store.
The additional option "Payroll calculation and employee motivation system" monitors the work of employees and allows quick setup of the staff motivation system.
Functions of motivation and payroll calculation
10+ payroll calculation methods for salespeople
In practice, Torgsoft clients most often use the following payment conditions:
- basic salary,
- rate per shift,
- hourly rate,
- calculation and payment for overtime hours,
- % of personal sales,
- % of shift revenue,
- surcharge for selling a specific product,
- bonus for achieving the overall sales plan,
- % of store revenue,
- bonus for achieving the plan for a specific product group,
- % of sales of a specific product group,
- bonus for achieving the average check plan,
- surcharge for selling expensive goods,
- % of service sales.
For example, Torgsoft allows employees to take their salary for the day themselves, but the amount is strictly limited by the daily rate and the percentage of the day's sales.
Employees can be allowed to take goods on credit or against their salary — the program will calculate the remaining amount to be paid.
An employee can automatically receive a certain amount for additional duties: cleaning the store or merchandising.
Salary calculator: automatic calculation of salary and advance
Regular payments: monthly accrual or deduction of a fixed amount in the employee's payroll.
The payroll is calculated automatically for the entire network, one store, or several stores based on the set payment conditions and work results for each employee.
In Torgsoft, different employees can receive different salary types — this can be a monthly salary, payment per shift, or hourly payment.
Payment combinations: bonuses in the form of a percentage of sales or a percentage of the total store profit, surcharge for selling specific products, and bonus for achieving the sales plan. All payments are calculated automatically by the program, taking into account sales and the settings of the "Payroll calculation and employee motivation system" mode.
Bonus calculation
Common bonuses for salespeople: percentage of personal or collective sales, store revenue, bonuses for achieving the sales plan, surcharges for product types, bonuses from the product price.
The program tracks the sales of each employee and automatically calculates the percentage of salary.
If a customer returns a product, the salesperson does not receive the percentage — it is deducted from the salesperson's bonus who made the sale.
Subjective bonuses: the store owner can award any bonus based on personal considerations. For example, additional pay for holding multiple roles, completing additional tasks, or making extra efforts.
Personal and collective motivation
Personal and collective sales accounting: tracking the sale of each product considering the shift in which the employee worked.
Collective motivation. In Torgsoft, conditions can be created where each employee is interested in the results of the entire team — all salespeople on the shift can be automatically grouped into a team when scanning their badges at the start of the workday. The team is formed dynamically — for the store or shift, it is enough for the salespeople to scan their badges, and the program will register their team with any combination of employees.
A salesperson in the team can be assigned a percentage of the bonus from the collective revenue of the entire team. This way, employees will not be interested in covering for those who are late or work without initiative, as the personal benefit of each employee depends on the success of the collective work.
If the salesperson does not register their badge — the percentage will not be calculated for them.
Intern work tracking
Motivation for experienced staff to train interns.
New employees often train in stores. To motivate experienced staff to train interns, the program includes a mentorship incentive through bonuses.
Sales plans
Creation of sales plans for any period, for the entire assortment or part of it. Planned indicators of revenue, quantity, average check.
A sales plan can be set for the entire store as a whole and for each employee individually. To stimulate the achievement of the plan, the program assigns bonuses to salespeople for reaching the targets.
Tracking working time in production
Payment for work in production, in the customer's order for a product, and repair as a percentage of the cost or a fixed amount.
Connection of the production operation with the workshop employee. Tracking completed operations by quantity or time in seconds. Contractual payment: recording payment for operations performed by an employee. Salary coefficient and ranks for production operations for the employee.
Best employee rating
Rating of the best salespeople and shifts, progress in achieving the sales plan for the salesperson.
The rating can be built in two ways: average daily indicators by the number and amount of goods sold per shift, and absolute indicators over a period by revenue, the number of worked days, and profit.
Salesperson penalty system
One-time financial penalties in the form of fines for misconduct. Automatic deductions from bonuses.
For example, one-time — for covering shortages. Automatic — for regular tardiness or constant violations. The list of violations and the deduction amount can be set in advance. When paying the salary, the deduction amounts will be automatically withheld.
Functions of personnel management and accounting
Salesperson working time accounting
Registration of employees' arrival and end of work by barcode, automatic registration of salespeople on shift.
Before starting work, the salesperson scans their badge or enters the code combination — the program records the time the salesperson registers in the program. At the end of the working day — the fact of exiting the program.
This way, the store owner knows when the employee started and finished work. To prevent manipulation — the employee can be required to take a photo at the time of registration at the workplace using the «Mobile App».
Planned and worked time schedule
Automatic filling of the schedule of actually worked hours.
A pre-created work schedule allows employees and the store owner to have a clear understanding of which employees will work at each store location on which days, accounting for vacations, sick leaves, time off, and business trips.
The salesperson can review the schedule for the week and print it. The program records the fact that the employee has familiarized themselves with the schedule.
If the employee did not show up for work according to the schedule, or, on the contrary, showed up unscheduled, this will be considered when calculating the salary, as the fact of working is recorded by scanning the badge.
Flexible hierarchical structure
Any number of positions for each employee with different conditions for calculating salary and bonuses. Individual settings for each store location.
Employee personal data accounting
Recording positive and negative facts of the employee's activities in the dossier.
The employee's dossier stores their personal and passport data, as well as records facts of bonuses and penalties. This information can be used to make decisions about the employee's potential when reforming the staff.
Payroll printing and payment archive
Archiving payroll conditions for each payroll statement. Transferring debts between payroll statements.
The program prints payroll documents and saves the payment history for each employee.
Salary modeling and forecasting
Recalculation of payroll under any conditions for assessing new payment and motivation changes.
The business owner can update employee rates, recalculate the payroll, and forecast whether the business is ready for a salary increase for employees.
Video tutorials for a more detailed review of the option:
- Payroll calculation for salespeople. Part 1. Option activation.
- Payroll calculation for salespeople. Part 2. Setting up the accounting center.
- Payroll calculation for salespeople. Part 3. Position setup.
- Payroll calculation for salespeople. Part 4. Shift change and role setup.
- Payroll calculation for salespeople. Part 5. Planning.
- Payroll calculation for salespeople. Part 6. Setting up payment by position.
- Payroll calculation for salespeople. Part 7. Payroll statement.
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