Program for cosmetics and household chemicals store

Automation in a cosmetics and perfumery store is based on speed and accuracy of customer service. It is important to avoid queues in the store or incorrect calculations in the receipt, as well as to update prices and product availability on the website in a timely manner to prevent customer disappointment.

All this is achieved through the Torgsoft software.

When receiving goods, the program allows you to create product categories, specify detailed characteristics for each type of product, including product name, manufacturer, brand, special features, etc. 

The program allows for the creation of an unlimited number of additional characteristics. 

The Torgsoft cosmetics store program allows you to:

• Quickly receive, transfer, and sell goods using barcoding and a scanner: if the product is already in the database, receiving one type of product takes about 5-7 seconds.

• Label goods with a barcode for accurate inventory tracking.

• Bundle products, create sets directly in the program, and set prices for the bundle.

• Track bulk perfumes.

• Conduct inventory without closing the store.

• Reduce errors and misplacements by accounting for each product by barcode.

Warehouse management in Torgsoft includes several modes that allow controlling stock levels, timely ordering of goods, and avoiding shortages or overstocking. The cosmetics and perfumery accounting program can:

• Calculate warehouse stock — the minimum or maximum quantity of goods required for future purchases based on sales data and supply frequency.

• Generate detailed sales reports that help identify profitable and unprofitable items, as well as determine trends in product demand. 

• Order goods from suppliers based on previous orders, sales intensity, and considering seasonality and holidays.

• Update warehouse status, track availability, and product movements across any retail location.

• Track damages and defects: the program records damaged or defective cosmetics, perfumes, or household chemicals and writes them off as defective stock.

Financial accounting in Torgsoft addresses key tasks related to revenue calculation, profitability, and business expenses. With the program, you can:

• increase the speed and quality of customer service: the program automates calculations and prints a receipt in seconds;

• control settlements with clients and suppliers;

• track returns, write-offs of defective goods, revaluation of products, and cashless payments;

• generate invoices and waybills, check business accounts in PrivatBank and Monobank;

• integrate with cash registers, fiscal, software ECR, and payment terminals;

• connect remotely, work with the Torgsoft program and product database via the internet.

Additionally, Torgsoft can detect manipulations with product and sales information, preventing potential fraud and theft by employees.

The automation of a cosmetics and perfumery store helps the owner gain an objective view of the business's financial situation.

With analytical options and sales data collection in the Torgsoft program, an entrepreneur can: 

• view and analyze detailed financial and management reports to assess the real value of the business. For example, a product report for a period or a cash register report for a day;

• evaluate gross income, business maintenance expenses, purchases, and equipment depreciation,

• assess the effectiveness of marketing activities, 

• track salary expenses, outstanding debts, and shortages,

• obtain data for export and generate primary accounting reports in M.E.Doc and ArtZvit,

• generate reports for tax authorities via the software ECR in Torgsoft, etc.

Data from the Torgsoft program for a cosmetics and perfumery store can be automatically synchronized with an online store or marketplace to keep them up to date.

Thanks to this synchronization between the accounting program and the online platform, you can quickly import the entire product and customer database to the website, automate product information updates in the online store, and avoid data duplication, errors, and customer dissatisfaction.

Torgsoft CRM functions integrate customer database management and communication into a single system. The “CRM. Customer Interaction” option helps to:

• register new users, store social and contact details, set up personal discounts and bonuses,

• quickly find a customer by phone number, barcode, or other parameters,

• track purchase history and analyze customer preferences,

• import and export customer databases from other accounting systems into Torgsoft.

Torgsoft offers a comprehensive set of functions for implementing any marketing activities:

• creating personalized offers and setting up a flexible discount system;

• conducting mass mailings to the customer database via e-mail, Viber, and SMS;

• notifying about promotions, updates, and parcel statuses;

• sending birthday greetings;

• implementing various loyalty programs:

✅ Discount system to control purchase frequency and automatically accrue bonuses and discounts. The program allows the creation of fixed discount cards for customers or automatic upgrades to a higher discount tier when reaching the maximum discount percentage.

✅ Promotions, discounts on specific product types and customer categories; discounts on seasonal and outdated goods.

✅ Gift certificates designed to attract new customers to your store, as they can be purchased by those who have not used your services before.

Torgsoft allows the creation of three types of gift certificates: «Money», «Discount», and «Product». 

✅ A customer survey system during sales and post-sale service helps collect and analyze customer feedback for a better understanding of their needs.

To ensure your sales do not decline and your sales staff remains motivated for better performance, Torgsoft has developed a special mode for organizing staff work. «Salary Calculation and Sales Staff Motivation System» helps to:

• Identify the best and most active employees: calculates which salesperson has sold the most goods per shift or period.

• Reduce human error in accounting: warns about incorrectly entered data and records every user action.

• Monitor tardiness, start and end times of employees' shifts: for registration in the program, an employee must scan their badge and take a photo at the workplace (if required by management).

• Attract customers to your store through automation and fast service.

To organize product sales in physical stores, use the following tips:

• Host promotions for different customer categories to meet their needs and better understand their preferences. Focus on visual effects but do not forget about the quality of your product.

• Display products attractively in the store. This will draw customers’ attention to your products and store.

• Diversify the assortment of your cosmetics and perfumery store to understand which products and brands are in high demand and should be kept in stock.

• Sell complementary accessories: hair accessories, combs, wipes, manicure sets, and depilation products, which can be upsold, added to sets, or given as gifts for purchases over a certain amount.

Online cosmetics and perfumery stores require:

• Perfect product photos in the online store.

• Product demonstrations and reviews on Facebook and Instagram.

• A diverse product assortment, which is crucial for high rankings in Google search.

• Engaging bloggers and makeup artists to showcase the top-selling products.

2. Trade equipment for a cosmetics store:

✅ Barcode scanner effectively reads small and damaged barcodes.

✅ A label printer for printing barcodes on price tags and marking products without a factory barcode.

✅ A receipt printer for printing non-fiscal receipts. A non-fiscal receipt allows the customer to verify what the seller has sold; and the seller to correctly process necessary returns without violating store policies and the 14-day return period.

✅ Cash drawer.

✅ Smartphone for inventory and selling goods at a mobile point or market.

✅ Consumables: receipt paper for printing receipts and rolls of labels of small sizes for marking small products.

✅ Fiscal registrar to comply with legislative requirements in the field of payment transactions.

• Connecting a bank terminal

• Connecting a fiscal registrar

• Mass mailing via Viber, SMS, and e-mail

• Gift certificates

• Bonus system with an expiration date

• Integration with an online store (Rozetka, Prom.ua)

• Linking each product sale to a seller

• Minimum stock level for each warehouse

• Connecting a customer display screen

• Discount card verification via SMS

• Torgsoft mobile application

Torgsoft offers a 30-day trial version of the software, allowing you to fully test all Torgsoft features.

Additional bonuses from Torgsoft:

• Versatility — suitable for both small stores and retail chains.

• Various payment options for the license: full payment, installment, or rental.

• Fast technical support 7 days a week.

• Free knowledge library: over 300 training videos on YouTube, a comprehensive user guide, descriptions of software operation modes on the website, and podcasts about accounting and trade management.

• Easy migration from other accounting software.

Videocast about the specifics of automating a cosmetics store: