Furniture store

Regardless of the size and format of the furniture store, automation will help organize and manage sales correctly.

Torgsoft accounting software is a universal ERP system that integrates all business directions and processes into a single database: it allows effective management of the assortment in furniture stores of various specializations, warehouse management, production, sales optimization, and management of customer relations and staff. 

The functionality of the software is aimed at facilitating managerial and trading processes — from purchasing goods or materials from a supplier to delivering them to customers.

Automation of a furniture store is almost no different from a regular retail store. Let’s look at the main capabilities of Torgsoft accounting software for managing furniture inventory.

Furniture Cataloging

The assortment of furniture stores can be quite broad and diverse. Furniture companies typically offer traditional furniture for homes, offices, gardens, as well as specialized items for different spaces such as schools, gyms, cafes, and more.

Torgsoft takes into account the specifics of the furniture business and offers convenient and fast product accounting:

• Product Nomenclature: detailed classification, creation of a product type tree: you can add various categories of furniture (e.g., wardrobes, tables, chairs, sofas, accessories) and subcategories, easily grouped by style, size, material, design, color, etc.

• Product Cards: each unique furniture item has its own card containing a detailed description and extended dynamic characteristics: SKU, photo, dimensions, weight, materials, color options for furniture and individual elements (facade, body), manufacturer, specific product features (e.g., wardrobe doors that open left/right), and other information.

• Barcode labeling: the software generates unique barcodes for products, making it easier to input product data into the system and scan them during sales.

• Sale of large-sized goods and stocktaking. Furniture is often large, so using barcodes can speed up the inventory process to identify discrepancies in warehouses and stores. For example, the special Torgsoft radio scanner can scan items from a long distance away from the cash register.

• Supplier warehouse accounting. The software allows uploading properly formatted excel files from suppliers, which helps track warehouse status and automatically generate orders to suppliers based on stock and sales analysis. This is convenient because up-to-date product information is always at hand, allowing you to keep popular furniture models in stock.

• Serial numbers and batch accounting: Furniture may have serial numbers, especially for expensive or guaranteed items.

The software allows accounting by serial numbers, which simplifies warranty service and tracking batches from different suppliers.

The Torgsoft software allows efficient management of warehouse stocks and control of shortages or surpluses. 

• Calculation of minimum or maximum stock levels: the system automatically calculates warehouse stocks, updates data on furniture inventory, and helps to plan future purchases more accurately.

• Warehouse logistics: the software notifies when there is little space left for large furniture in the warehouse, helps track the movement of goods from the warehouse to retail points, and assists in planning transportation and delivery.

• Damage accounting: the accounting function allows recording damaged or defective furniture and promptly entering this data into the system.

Sales are a key business process, and the profitability of a store depends on how well it is managed. Automation simplifies transactions at the cash register, in the online store, minimizes errors during sales, and reduces the risk of staff fraud.

Torgsoft provides the necessary modes and tools for complete and transparent furniture accounting:

• Accounting for cash and non-cash payments and settlements with customers and suppliers.

• Tracking and analyzing sales across all cash registers.

• Generating invoices and waybills, checking business accounts with PrivatBank and Monobank.

• Integration with cash registers, fiscal, software ECR, and payment terminals allows quick sales processing and financial transaction accounting in compliance with current legislation.

The software supports the function of selling items that are not in stock, with subsequent delivery of the finished product to the customer. This is especially relevant for furniture stores, where products are often made to order.

In the program menu "Customer Order for Product," you can specify materials, dimensions, services, and tasks during the production process, deadlines, order executors, record the prepayment amount, and financial obligations with suppliers. 

For tracking the full production cycle, there is an option "Production: accounting of materials and finished products". With this tool, you can create technological cards, generate supplier orders for necessary materials and for the production of products, specifying the material, barcode, SKU, model, required quantity, order number, and production order date.

The Torgsoft software supports the mode for selling bundled goods. This applies to so-called complex products that can be divided into individual components.

In furniture stores, ready-made furniture sets are usually sold, but they can be disassembled, and any of their components can be sold separately. For example, customers sometimes buy individual kitchen elements, such as a pantry cabinet or a nightstand, or a desk and a shelf from a "school set." 

The software knows which products make up the set, and when selling from the warehouse, it deducts the individual component.

• Flexible pricing: Torgsoft allows for easy setting and adjustment of furniture prices depending on seasonal promotions, sales, or currency exchange rates. Recalculate product prices in foreign currency and retail prices according to the current exchange rate and purchase price. Set the equivalent retail price in a foreign currency. This is especially relevant for furniture and its components purchased abroad. 

• Promotions and discounts: the software supports promotions, discounts for regular customers, the use of promo codes, sales using bonuses, and discount cards, all of which encourage repeat purchases. The price of promotional products is adjusted in the system during the sale.

• CRM (Customer Relationship Management): Torgsoft provides the ability to store customer information, their preferences, and purchase history, which allows for creating personalized marketing campaigns.

• Mass and personalized mailings: the software allows automating mass mailings via SMS, Viber, or email to inform customers about new furniture, promotions, and to send personalized offers and holiday greetings.

An accounting program is necessary for synchronizing orders between the online store and the warehouse, for updating order statuses, and for their quick processing. Torgsoft provides all the necessary tools for managing online sales:

• notifies when a new warehouse order needs to be generated, and monitors deadlines for order fulfillment and delivery to the customer.

• transmits order information to logistics services, creates shipping documents, and sends notifications to customers about the status of their purchases. 

• updates any product information: availability, prices in the online store, photos, and descriptions.

The «Synchronization with online store» option links product and sales data from all accounting centers into a single system.

The functionality of Torgsoft allows tracking each employee's working hours, controlling task completion, analyzing employee performance, and applying various motivation systems. Specifically, in Torgsoft, you can:

• Register the start and end time of sales staff shifts.

• Assign each employee a specific role and access rights to different functions of the program.

• Monitor employee actions: track which operations were performed, by whom, and when, such as sales, returns, cash operations, and others.

• Detect possible employee errors or misuse.

• Track sales plan execution: set sales goals for employees and monitor their performance, based on which bonus systems can be implemented to increase motivation.

• Calculate different types of wages: percentage of sales, bonuses, etc. Automatically account for working hours, sales bonuses, and penalties. Generate reports and maintain payroll sheets for employees.

• Analyze each employee's performance based on analytical reports in the program: how much and which products were sold, total sales amount, average receipt, and the success rate of their work.

• «Software ECR» for selling fiscal goods.

• Connecting a bank terminal for accurate accounting of non-cash payments.

• Automatic warehouse stock calculation — planning, calculating, and optimizing minimum and maximum stock levels to avoid surplus and shortages of popular items.

• Mass Viber, SMS, and email mailing — a tool for maintaining communication with users.

• Gift certificates — a quick option for selecting a gift.

• Torgsoft Online Market — a platform for launching an online store in 1 day.

• Salary calculation and motivation system — for convenient reward calculations and control of sales staff actions.

Using the Torgsoft accounting software in a furniture store will significantly optimize work, minimize human error, increase the accuracy of accounting, and improve customer service quality.