The program to account for service sector

• Stores offering repair services (e.g., children's goods, appliances, sports equipment, electronics).

• Ateliers, small printing houses, copy centers, photo studios — for controlling materials used in the work process.

• Service centers — for automating the calculation of repair costs.

• Private entrepreneurs: teachers, tutors, coaches, freelancers, translators, and anyone working with clients who wants to automate their work and avoid chaos.

A service is a product in Torgsoft that cannot be quantified, and therefore, cannot be stocked in the warehouse.

However, you can add, edit, and delete services in the database just like products. This is convenient for those who combine product sales with service provision, for example:

• electronics stores that offer product repairs,

• copy centers that sell related products,

• sewing workshops and ateliers that sell accessories and fabrics,

• furniture stores that sell ready-made furniture and accept orders for assembly, manufacturing, or delivery.

Services are entered into the program through the "Merchandising" mode → "Complete list of products and services" form. The created service includes its name, article number, retail or wholesale price, discount (if applicable). When creating a service, the "Product type" is automatically set as "My Services."

When creating a service, it is possible to specify its composition: for example, for stationery stores, the "Xerox printing" service can include spare parts for repairs and paper so that consumables are deducted along with the printing.

A subordinate service can also be added in the product type directory ("My Services").

If necessary, the created service can be assigned to a specific product type and manufacturer, just like when stocking a product, which greatly simplifies searching and control. It is worth noting that a service cannot have a purchase price, and therefore, no cost price.

If a service is temporarily unavailable, you can "deactivate" it without deleting it. It's easy to restore the service later.

Torgsoft allows you to accept customer orders for individual products, such as furniture assembly in a furniture store or curtain tailoring in a fabric salon. 

The seller can enter all necessary customer and product details into the special form «Customer order for a product», specifying materials and product or service characteristics. This ensures the correct deduction of materials from stock. 

The service price can include payments to contractors. An invoice and an expense document are immediately created for the manufactured product.

In Torgsoft, you can manage sales and full financial accounting:

• Track the number of services provided and the total sales amount for a specific period.

• Perform automatic cash register calculations, generate, and print receipts.

• Record payments, issue invoices, and monitor debts.

• Log expenses for premises rent, marketing and advertising, and staff salaries.

• Integrate with accounting systems M.E.Doc and Art-Report for bookkeeping and tax accounting: generating primary accounting documents and submitting tax reports.

• Synchronize online service orders with retail sales.

Thus, in the «Sales» form, both service sales, such as copying or laminating, and product sales, such as paper and folders, will be recorded.

To comply with legal requirements and avoid issues with the tax authorities, all service sales must be fiscalized.

In Torgsoft, goods sales are processed both through a classic fiscal register and an Electronic Cash Register (ECR).

Integration with an ECR allows printing fiscal receipts and issuing them to customers at the cash register; generating electronic receipts and transmitting transaction data to the tax authorities; creating and printing tax invoices; and conducting cashless payments thanks to integration with banking terminals. This enhances transaction speed and service quality.

Additionally, the software enables automatic generation of primary and supporting documents required for accounting and financial reporting: acts of completed work, production acts, invoices, payment receipts, fiscal receipts, and invoices, among others.

Torgsoft generates over 50 types of reports and 30 types of analysis, helping to assess both the overall financial status of the business and the profitability of a specific service. Here are the main Torgsoft functions for service sector analytics:

• Service profitability analysis and demand assessment.

• Cash flow analysis for bank accounts.

• Profit analysis over a period, by a specific customer.

• Determination of sales seasonality, effectiveness of advertising campaigns, promotions, and discounts.

• Detailed reports on the financial status of the enterprise, and more.

The profitability analysis of a specific service is available in the mode: Analysis — Sales analysis by product type.

The Torgsoft service sector software provides comprehensive customer management. You can easily create customer databases, register any important information about clients, and group them to create promotions and offer discounts. 

The software includes an additional CRM option for customer management «Customer Interaction System». Combined with Torgsoft’s marketing functionality, you can:

✓ set up promotions and discount systems;

✓ create mass and personalized mailings based on customer data;

✓ set up automated reminders for visits, payments, invoice sending, and important customer notifications;

✓ develop loyalty programs: bonus systems with expiration dates, issue discount cards with fixed and cumulative discounts;

✓ collect feedback through surveys and questionnaires.

The Torgsoft service accounting software includes many additional convenient options for more productive and comprehensive business management.

• Synchronization with an online store. If your workshop or school has a website, the software integrates sales into a single system, so you don’t have to switch between the accounting program and the website admin panel. Additionally, the website can serve as a platform for selling related products. 

• Remote business control via the Torgsoft mobile app. Business processes can be managed remotely from a smartphone. This is convenient for managers who want to monitor employees’ performance and see sales results in real-time. With the Torgsoft app, employees can process and record sales without leaving home.

• Employee payroll calculation based on completed work volume. Using the «Salary calculation and motivation system», the owner can track the performance of each salesperson or technician, automatically calculate salaries and bonuses for meeting targets and handling large orders. It also allows analyzing employee productivity, workload, and performance metrics, as well as tracking working hours.

• Flexible access settings. You can grant or restrict employee access to different program modes, ensuring owner control over internal processes and preventing potential staff fraud.

Software ECR — fiscal goods sales.

Bank Terminal Connection — precise accounting of cashless payments.

Automatic Warehouse Stock Calculation — planning, calculation, and optimization of minimum and maximum stock levels in warehouses and stores.

Mass Messaging via Viber, SMS, and Email — a tool for maintaining communication with customers.

Torgsoft Online Market — a platform for launching an online store in one day.

Synchronization with an Online Store — automation of online sales and accounting of internet orders.

Salary Calculation and Motivation System — convenient payroll calculation and employee activity monitoring.