Torgsoft software for online stores combines the catalog, stock balances, orders, payments, and shipments. Products enter the accounting database, and from there their photos, specifications, prices, and availability are transferred to connected online channels.
An order from a website or marketplace is transferred to Torgsoft, where a manager checks it, reserves the product, and prepares documents for payment and shipping. The owner sees sales, stock balances, debts, profit, and synchronization errors in one system.
How Torgsoft supports online sales
Employees keep the main accounting records in Torgsoft, while the administrator separately connects the company website, marketplaces, bank, and delivery services. The composition of the solution depends on sales channels and the order fulfillment process.
One catalog for the warehouse and online storefronts
The product manager fills in the name, article number, barcode, photo, description, specifications, and prices in the product card. The Synchronization with online store option transfers selected fields and availability in defined accounting centers to the website.
The owner checks products without photos, specifications, or a correct category before export, so the online storefront receives a prepared catalog.
Auto synchronization
The administrator sets the computer, user, time, or exchange interval for a specific synchronization object. Torgsoft performs the task only when the program is running on the specified computer under the specified user; the interval must not be shorter than 10 minutes.
The owner appoints a person responsible for the log, where Torgsoft shows successful exchanges, warnings, and errors.
An order becomes a working document
Depending on the settings and order status, Torgsoft adds it to the «Remote customer order» mode or creates an invoice. The manager уточнює the customer, warehouse, price, payment, and delivery method before further processing.
The owner determines who processes new, changed, unpaid, and canceled orders, and at which stage the employee changes their status.
Reservation protects the product from repeated sale
The administrator sets the reservation period on the «Accounting centers» tab of the synchronization object. If the website sends the reservation date, Torgsoft uses it; if there is no date, the program applies the period from these settings.
The owner checks expired reservations and determines when the employee must release the product after the customer refuses the order.
The website, Prom, and Rozetka have their own settings
The administrator creates a separate synchronization object for the company website and each marketplace. Integration with Prom.ua and Integration with Rozetka.ua transfer data according to the rules of the respective platform.
If there is no company website yet, Torgsoft Online Market provides a ready-made storefront with direct exchange with Torgsoft.
The owner chooses the way to go online, and in case of a failure, the responsible employee finds events for the specific channel in a separate log.
The warehouse checks the set before shipment
The manager selects the warehouse for the invoice, and the warehouse worker scans the picked products and compares them with the invoice items. After checking, the employee issues an expenditure invoice or transfers the order to the pickup point.
The owner finds unclosed invoices and unshipped items and determines where order fulfillment has stopped.
The employee creates delivery from order data
Integration with Nova Poshta and Integration with Ukrposhta help create a shipping waybill and print labels. Before shipping, the employee checks the recipient, address, parcel parameters, and linked invoice.
Torgsoft receives available statuses from the postal service, and the owner checks delayed shipments and exchange errors.
The accountant reconciles payment with the invoice
The cashier records payment through the cash register, and the accountant reconciles cashless receipts with customer invoices. The Bank statements option imports bank transactions, and Software fiscal registrar fiscalizes operations that require a receipt.
The owner checks debts and «Unidentified payments» that employees have not yet linked to invoices.
The customer database combines online and offline purchases
When loading an order, Torgsoft can find a customer by phone number, update their contact details, or create a new card according to the synchronization object rules. The Customer profile and Binotel calls option adds interaction history, interests, and reminders.
The owner analyzes purchases of a specific customer, and the manager sees the context of the request before a conversation or repeat sale.
Stock and purchasing rely on completed documents
After receipt, sale, return, transfer, write-off, and inventory, Torgsoft recalculates the stock balance. The Minimum and maximum stock balances by warehouse option sets the required stock separately for each location.
The product manager prepares replenishment, and the owner checks shortages, excess stock, and products without movement before a new supplier order.
Prices and offers depend on the customer and order
The administrator configures retail and wholesale prices, discounts, bonuses, promotions, and gift certificates. The Wholesale price policy option transfers separate rules to the website after the relevant synchronization is activated. For invoices and payments in several currencies, the store can connect Multicurrency sales.
The owner checks the amount of discounts, bonus movement, currency sales, and profit by completed documents.
Mailings work using customer database data
The manager creates a recipient group based on customer data and prepares SMS, Viber, or emails through the Mass mailings to customers option. For messages, the employee uses only contacts that the business has the right to use.
The owner compares purchases, used bonuses, and mailing results for selected customer groups.
How Torgsoft helps control an online store
Torgsoft collects data on products, orders, reservations, payments, shipments, and synchronization in one database. The program performs typical accounting operations and shows deviations, the responsible employee processes exceptions, and the owner makes decisions based on current data.
- Catalog. Torgsoft stores product cards and transfers selected photos, specifications, prices, and stock balances to the website. The product manager adds missing data required for publication.
- Order. Torgsoft loads orders from connected online channels and creates a working document. The manager уточнює customer data, warehouse, payment, and delivery.
- Reservation. Torgsoft reserves the product for a defined period and includes the reservation in the available stock balance. The manager confirms the order or releases the product after the customer refuses it.
- Picking. Torgsoft compares scanned products with invoice items. The warehouse worker corrects discrepancies before shipment.
- Payment. Torgsoft shows paid invoices, debts, and «Unidentified payments». The accountant links an unidentified payment to the required invoice.
- Delivery. Postal integrations transfer data for the shipping waybill and return available shipment statuses. The responsible employee checks delays and exchange errors.
- Stock balances. Torgsoft recalculates the product balance after receipt, sale, return, transfer, or write-off. The product manager processes shortages and prepares replenishment.
- Synchronization. Torgsoft records each exchange and its result in the log: «successful», «warning», or «error». The administrator fixes the cause of the failure and repeats the exchange.
- Result. Torgsoft generates data on sales, returns, discounts, turnover, and profit. The owner compares products and channels and adjusts assortment, prices, and purchases.
Torgsoft performs
- exchanges data with the website and connected services;
- loads orders, manages reservations, and recalculates stock balances;
- stores documents, operation statuses, and synchronization results.
The employee processes
- orders that require confirmation or clarification;
- discrepancies during picking, payment, or delivery;
- warnings and errors recorded by the program in the log.
The owner decides
- which products, prices, and stock balances to publish in each channel;
- what to order from suppliers and which reservations or debts require attention;
- which channels, products, and promotions provide the required turnover and profit.
Which configuration to choose for online trade
The owner first determines where employees will work and where the shared database will be stored. After that, a specialist selects integrations and equipment for actual sales, payment, picking, and delivery channels.
Version and database access
- Torgsoft Ultra is suitable for full accounting in one location. Several computers work with a shared database on a local network, and a license is required for each workstation. License price: 17990 UAH.
- Torgsoft Terminal gives employees in different locations remote access to one database on an owned or rented server. Package price: 41000 UAH.
- Torgsoft Online provides a remote working environment without purchasing your own server. Available functions and the number of users depend on the tariff.
Options by business processes
- Synchronization with online store is needed for a company website, where exchange is configured by its developer together with a Torgsoft specialist.
- Torgsoft Online Market is suitable when a ready-made website with direct exchange with Torgsoft is needed.
- For sales on marketplaces, a specialist connects Integration with Prom.ua and Integration with Rozetka.ua.
- Integration with Nova Poshta and Integration with Ukrposhta are needed for shipping waybills, labels, and shipment statuses.
- The owner selects Bank statements, Software fiscal registrar, and Cloud data archive according to the payment method, fiscalization, and backup storage.
- To work with purchase history, segments, and communications, the owner connects Customer profile and Binotel calls and Mass mailings to customers.
- Minimum and maximum stock balances by warehouse and Wholesale price policy are needed by stores that manage stock by location and sell under different pricing rules.
- Multicurrency sales are needed if the store issues invoices and accepts payments in several currencies.
- Accounting for warranty products by serial numbers links a specific IMEI or S/N with receipt, sale, return, and warranty.
- Torgsoft mobile app gives an employee or owner access to permitted operations and data from a smartphone.
Equipment for the office warehouse
- computer or laptop for working with the program;
- barcode scanner for receipt, checking, and picking;
- label printer if the store labels products independently;
- document printer or compatible thermal printer for shipment labels;
- stable network connection for synchronization and remote work.
The full cost depends on the version, number of workstations, database hosting method, options, setup, data migration, and equipment. Before approving the package, it is worth checking the models of existing devices and the technical capabilities of the website.
Which formats the solution is suitable for
A specialist selects the configuration based on the number of warehouses, employee workplaces, sales channels, and order fulfillment method.
How online channels work for Torgsoft customers
Published cases show different configurations: company website, marketplaces, remote workstations, delivery, and work with the customer database.
Automation of clothing production: Torgsoft case
A children’s clothing manufacturer combined its own online store, Prom, and Rozetka with product accounting. Separate synchronization objects were created for the channels, and orders are distributed between responsible departments.
Automation of a mobile phone store: accounting and IMEI
The store expanded its terminal configuration to 13 workstations and consistently connected synchronization with the online store, customer profile, serial accounting, mailings, and software fiscal registrar.
Accounting system for a chain of children’s stores: work experience
The chain connected a MODX website, Prom, and Nova Poshta to the central database. Online storefronts receive product, price, and stock balance data from Torgsoft.
Mass mailings and customer analysis in a clothing store chain
The chain groups customers by purchases, products, activity, and bonus conditions, and then prepares mailings for these groups. Synchronization with the online store is connected in the same terminal configuration.
How to check the configuration and launch accounting
Frequently asked questions
Can an existing website be connected to Torgsoft?
Yes, if the website developer can configure exchange in the agreed format. This requires the Synchronization with online store option. Before work begins, the parties define the list of fields, photo transfer method, schedule, and rules for loading orders.
Is there a ready-made module for any CMS?
There is no universal module for all websites. Integration depends on the technical capabilities of the specific CMS and the involvement of its developer. If a separate integration is not planned, Torgsoft Online Market is an alternative.
How quickly are prices, stock balances, and orders updated?
The administrator sets the time or interval in the synchronization object; the interval must not be shorter than 10 minutes, taking other objects into account. Torgsoft performs auto synchronization only when the program is running on the specified computer under the specified user. The external service may also have its own update schedule.
Can products be sold from a shared stock balance offline and online?
Yes. The administrator defines in the synchronization object the accounting centers from which Torgsoft takes quantity and prices, as well as the warehouse for issuing the invoice. Employees must record receipt, sale, return, write-off, transfer, and reservation on time; otherwise, the website will receive an outdated stock balance.
What happens if synchronization ends with an error?
Torgsoft records the synchronization type, events, and result in the log: «successful», «warning», or «error». The program notifies configured users about a timer exchange error. The responsible employee fixes the cause, repeats the exchange, and checks which data has already been transferred or loaded.
Which operations require the internet?
Main accounting in a local configuration works on a local network. Internet is needed for exchange with the website and marketplaces, work with postal services, remote access, and Torgsoft Online. The operating conditions of the software fiscal registrar depend on the fiscalization mode and settings.
Will data entered in the demo version be saved?
The local demo version database remains available after purchasing a license. Before activation, it is worth checking the selected version: switching from the full demo version to Torgsoft Start will limit the available modes and the number of accounting centers.
Where is the database stored and how are backups made?
In local and terminal configurations, the database is stored on the specified computer or server. The administrator configures regular creation of local archives. The Cloud data archive option can additionally send an archive of the database or program directory to Google Drive.
Does Torgsoft work on macOS or Linux?
Torgsoft works in the Windows environment. A macOS or Linux user can connect remotely to a terminal server or Torgsoft Online. A specialist must separately check whether such a connection will transfer data from a local scanner or printer.
Will existing scanners and printers be suitable?
Compatibility depends on the model, driver, connection method, and required print format. Before purchasing or setting up, provide the specialist with the exact model names of the scanner, label printer, thermal printer, and other equipment.
What does the final cost depend on?
The cost consists of the version, number of workstations, database hosting method, paid options, setup, data migration, and equipment. For a company website, the work of its developer, hosting, and domain are accounted for separately.
How to add a new marketplace, warehouse, or workstation?
For a marketplace, the administrator connects the relevant option and creates a separate synchronization object. Before adding a warehouse or workstation, a specialist checks the version, number of licenses, user rights, and access method to the shared database.
Can several sole proprietors or companies be managed in one database?
Torgsoft allows specifying the company in product and financial documents and keeping separate mutual settlements. For online orders, the administrator defines in advance which company, accounting center, and software fiscal registrar each channel uses: the orders themselves are not distributed by companies in all modes.
Who configures the program and trains employees?
The scope of setup, data migration, equipment connection, and training depends on the purchased license and ordered services. A Torgsoft specialist agrees on the work before it begins, and after launch users contact technical support under the current service conditions.
What is included in the program, and what requires paid options?
The basic configuration covers product, warehouse, financial, and customer accounting within the selected version. Exchange with a company website, Prom.ua, Rozetka.ua, postal services and the bank, software fiscal registrar, cloud archive, mailings, customer profile, mobile app, serial accounting, and other extensions require separate options. A specialist checks the compatibility of each option with the selected license.
Check your online sales cycle in the demo version
Prepare an example product, order, payment, and delivery. For consultation, you will need the number of warehouses and employees, the list of online channels, and the models of existing equipment.
Go back to the previous step