Program for grocery store

For the automation of a grocery store, a program is needed that takes into account all business processes of the supermarket and retail equipment.

15 Features of the Grocery Store Accounting Program

Results of Grocery Store Automation

Automating a grocery store is a sign of a successful business and a reason for growth.

Compliance with Legal Requirements

This is one of the main reasons why entrepreneurs decide to automate their business. Currently, the main motive is mandatory fiscalization from 2022.

But often the problem is that in an attempt to save time and quickly resolve this issue, entrepreneurs fall into the trap of inefficiency and half-measures.

Selling goods via fiscal registers without current stock and product databases is a challenging and thankless task. As a result — incorrect product names on receipts, returns due to misclassification, errors in fiscal receipt details, and difficulty, sometimes even inability, to sell products in advance or on credit, and difficulties with analyzing fiscal product sales.
If there is no system that controls and supports the correctness of actions, it can lead to frequent mistakes and explanations to the tax authorities.

The correct path — comprehensive automation of the grocery store: installation of accounting software in the grocery store → creation of a proper product type tree → product arrival → accounting for cash registers, payment accounts, salespersons, and ECRs → customization of fiscal receipt templates for your needs (if necessary) → ability to sell products both online and offline.

As a result — order and control of fiscal product sales and readiness for inspections.

Correct Accounting of Warehouse Stocks and Product Remains

Some people think that accounting is an additional expense. In reality, accounting is the foundation of order in business.

Entrepreneurs often come with the problem of literally not knowing how much of a certain product is in stock or in the grocery store. This leads to spoilage, excess waste, unsellable products, formation of unsold stock, forgotten items in the warehouse, misclassification, unsold seasonal products, theft (unnoticed losses).

With uncontrolled stock, you can't sell products in the online store or on marketplaces.

Once the product has been accounted for or the incoming invoice from the supplier has been imported, the program takes over: how much was sold, which positions were moved, which were defective, which were returned to the supplier, which were written off for store needs, and what the seller or owner took at cost. Conduct periodic inventories to maintain order in the warehouse.

Writing reports manually is hard work that requires attention and takes up a lot of time. But if you have a store program, reports and results will be filled in automatically.

Delegating Routine Tasks

One of the reasons for automating retail is gaining freedom, stopping the routine work, and delegating tasks to employees.

Delegation depends on the ability to give employees access only to the necessary information.

For example, if you want to delegate the acceptance and processing of orders on Prom.ua, you will need to give access to payment verification. Or give the merchandiser access to only enter income invoices and reconcile with suppliers but not allow them to access sales to prevent manipulation with markup.

The grocery store accounting program solves these issues by role-based access setup: sellers can only sell and return products, administrators can conduct recounts, create orders for suppliers, make payments, the manager — can accept goods and work with online orders. The flexibility is set according to your business needs.

Business Process Control

When hiring employees, an entrepreneur faces additional stress — the need to control the staff, trust them, but verify. For this reason, many store owners prefer to work independently.

What indicators should be controlled?

• when the employee arrived and left,
• sales results: how much was sold, daily cash register summary,
• which products were sold,
• if the loyalty system was followed – did the employee provide a discount,
• what is the loss rate of this seller,
• the result after inventory,
• which customers were given goods on credit, when, and for how much.

The accounting system acts as a tool for preventive protection against theft and fraud. If the program tracks everything, then it's impossible to hide shortages in the accounting notebook.
All actions of the seller are recorded, even what documents the employee edited or deleted.

Online Retail

Covid led to the fact that nearly half of purchases in Ukraine are now made online. Buying groceries is no exception.

An online store has become a worthy counterpart and supplement to an offline store. To display products in an offline store, it's enough to take the product from the shelf and place it on display, print the price tag. To showcase the assortment online, you need a system to store, update, and catalog products.

The grocery store automation program records products and transfers information about names, prices, characteristics, and stock availability to the online store. It synchronizes photos not only with the online store but also with marketplaces.

 
A local store, taking into account courier delivery, can accept orders, and products with long shelf lives can even be sent by delivery services, a very large product segment:

These products can be sold on Rozetka or via Prom.ua.

Increasing Customer Loyalty

Customers come and go. But it's better when they return. To keep customers, you need to maintain their loyalty and periodically remind them about you. The more useful and beneficial the reminders are, the more often the customer will return to the store.

Through mass mailing, send customers messages about promotions, new arrivals, sales offers, and individual birthday greetings.

Form a club discount system – if a customer comes once a week and spends over N UAH, provide them with additional discounts or bonuses.

Besides mailing, don't forget to check when the last time a customer made a purchase in your store, who received messages, and whether it's worth sending another mailing.
This information is stored in the customer card, and the accounting system keeps it for the grocery store.

No Lines at the Checkout in the Grocery Store

There are several conditions to prevent customers from crowding at the checkout:

• number of open cash registers,
• distribution of workload between store departments,
• product barcode scanning,
• availability of the program and scanner,
• up-to-date price tags on products and in the program,
• customer screen for re-checking the purchase list,
• quick add-ons,
• ability to pay by card.

Retail Automation Kit

Retail Equipment for Grocery Stores

Program for Grocery Store Automation

Additional Torgsoft Options for Grocery Stores

For Sales

• Software ECR or connecting a fiscal register for sales of fiscal products, printing fiscal receipts or sending e-receipts in notifications.
• Product F1-F2 Accounting for controlling the division of product batches: fiscal and non-fiscal goods.
• Connecting electronic scales for weighing goods during checkout: the program receives information from the scales and displays the product price, weight, and total cost.
• Connecting customer display for additional control of the customer's purchase list. The customer screen shows the purchase composition and discount amount.
• Connecting a bank terminal so customers can pay with a bank card. The purchase amount is automatically transmitted to the bank terminal – the seller does not need to enter the amount manually, reducing machine errors.
• Wholesale pricing policy to set the wholesale price principles for different product groups depending on the quantity the customer buys.
• Torgsoft-Hybrid for stores with unstable internet connections in the retail network. If the internet connection is interrupted, the program records product, customer, and sales data. Later, it syncs data with the server.
• Excise tax declaration. Generating reports on excise goods that need to be submitted to controlling authorities monthly.

Warehouse Accounting in a Grocery Store

• Minimum product stock for each warehouse to avoid missing the deadline for ordering goods from suppliers and prevent empty shelves in the store.
• Automatic warehouse stock calculation – planning formula for calculating and optimizing minimum and maximum stock levels across the retail network to avoid product surplus or shortages.
• Delete closed period statistics to remove information about sales in previous months and speed up database performance.

For Management, Control, and Security

• Salary calculation and motivation system. Calculating individual bonuses for product sales over any period: hourly rate, percentage from personal sales, percentage from store turnover, bonus for selling specific products, incentive for meeting overall sales targets, and more. Employee work schedule.
• Mobile App. The mobile app will be useful for the entrepreneur for remote control of sales and staff. Salespeople – for registering workdays, conducting inventory, field sales, and selling goods via ECR.
• Data security: cloud archive – for automatically creating daily backups of the database on Google Drive.

For Attracting Customers

• Gift certificates – an additional product line that allows customers to choose certificates as gifts for friends and family, and the store gets new customers.
• Mass mailing for sending messages via SMS, Viber, and email to the customer base.