Everything for the Home Store

Torgsoft is a versatile Ukrainian software for automating retail businesses of all formats and sizes. It is suitable for small retail flower shops, manufacturing enterprises, as well as stores selling household and utility goods. 

The software features for household goods stores are more than sufficient for starting and scaling a retail point or network.

The assortment of home goods stores usually includes thousands, if not more, of product items. They offer goods for home arrangement, decor, and household maintenance.

This includes various kitchenware — dishes, kitchen appliances, storage containers, accessories, cleaning products — detergents and chemicals, tools, organizers, textiles and home decor — bedding, towels, curtains, and bathroom products. Some stores also sell lighting, repair tools, garden items, furniture, and household appliances.

All of this requires reliable, accurate, and most importantly — systematic accounting. The Torgsoft program includes the following features:

• Barcode option. With barcodes, you can quickly input goods into the system, simplifying inventory receipt, stocktaking, and sales.

• Creation of product category tree. In the program, you can create various product categories, add relevant names, characteristics such as model, manufacturer; detailed product descriptions, set SKU, price, supplier, stock availability, and other parameters.

• Multicurrency. The program manages accounting in multiple currencies, which is useful when dealing with imported goods.

• Warranty item accounting. Kitchen appliances are usually sold with a warranty. In case of repairs, it’s important to properly track the warranty period of such items.

An unaccounted warehouse can lead to inaccuracies in accounting and calculations, resulting in chronic shortages and fraud by sellers. 

Torgsoft allows you to control warehouse stock levels, and order goods on time, avoiding shortages or excess inventory. Several functions are designed to monitor the warehouse status:

• Calculation of warehouse stock — the minimum or maximum necessary quantity of goods. The program provides detailed sales reports that help determine trends in demand for specific products and accurately calculate future purchases. 

• Supplier management: the ability to automatically generate orders for suppliers based on sales analysis and calculations. 

• Inventory check. Regular inventory checks help the owner identify discrepancies between financial and warehouse records. Since the program tracks the movement of goods across outlets, accounting for all write-offs and sales bypassing the register, the owner can detect deliberate or accidental errors in the sellers' records. The program aligns the actual quantity of goods in the warehouse with that in the system.

In "Everything for Home" stores, there is often a need to sell products individually or in sets. For example, a tableware set can be sold either as individual items or as a whole, and bed linen can be sold separately (duvet cover, sheet, pillowcases) or as a complete set.

For this, the Torgsoft software provides the "Product Set" mode, which allows you to split a set into components or assemble products into a set. During the sale, not the entire set is written off the inventory, but its components.

Accounting for business income and expenses is an important part of management, which is impossible without automation. The owner must keep everything in mind: how much money is in the account, how much needs to be paid to suppliers, what are the current debts of the company, what is the profit and what are the expenses of the business for a certain period?

The modes of the home goods program allow:

• Automatically generate reports on sales, income, expenses, product popularity, employee efficiency. 

• Control settlements with suppliers and partners.

• Track cash flow for all cash registers, accounts, and monitor gross income. 

• Analyze revenue for each cash register for a day, month, or any other period. 

• Calculate the amount of incoming goods at purchase and retail prices, the amount of cost of sales, discounts, and the average markup.

• Calculate internal business operating and marketing expenses.

• Conduct fiscal sales in accordance with current legislation, thanks to integration with the Electronic Cash Register: pay turnover taxes and submit reports to the tax office.

• Sell goods to customers on credit.

One of the tasks of a store manager, in addition to controlling work results, is to maintain employees' willingness to work, meaning increasing their motivation.

Keeping everything in mind, tracking each employee, calculating salaries, bonuses, or additional payments — this is incredibly difficult. Therefore, this task can and should be delegated to the accounting software.

• The salary calculation system in Torgsoft allows you to account for individual and collective sales of each salesperson, calculate percentage expenses, and configure the motivation system.

• Salesperson bonuses. Success in retail depends on the skills and enthusiasm of each employee. Torgsoft is capable of calculating a percentage from individual sales and total store revenue, bonuses for meeting targets, and additional payments based on product types, price, and other factors.

• Monitoring employees' performance. The software records the start and end of each working day, shift schedules for each employee, leaves, and more.

• Salary calculator. The software allows you to manage an employee's payroll sheet, calculate payment statements according to predefined payment conditions and work results for each employee.

• Access control to sensitive information. The owner can delegate tasks to employees by configuring access rights only to necessary functions within the software. This reduces the risk of errors and manipulations.

Working with a customer base is another important and extensive business process that requires a systematic approach and automation. Over time, even small stores feel the need to segment and form a "portfolio" of existing customers.

To retain and encourage customers for repeat purchases, a loyalty system is needed that takes into account preferences, all interactions with the company, and provides personalized offers. Torgsoft's capabilities in the field of marketing and customer management include:

• CRM system: managing customer relationships, tracking order history, communications, and setting tasks to improve service and understand customer needs.

• Maintaining a customer database and segmentation: storing customer data and their orders. Dividing customers into groups based on various criteria, preferences, and purchases.

• Personalization of customer service: creating and analyzing promotions, personalized offers for customers, sending email, Viber, and SMS messages about promotions, new products, upselling, individual greetings, and more.

An online store is a full-fledged sales tool that not only complements physical retail but can completely replace it. More and more people are shopping online, and home goods are no exception.

To ensure the store's assortment is correctly displayed online, an accounting system is needed to store product data, update order statuses, and synchronize with inventory.

• Convenient order management. The Torgsoft program connects the online store, physical store, and warehouse, ensuring accurate data transfer between locations. You can manage goods and online orders in one central system. 

• Price and stock updates. The program automatically synchronizes any changes in inventory status: availability of goods, prices—these do not need to be manually updated on the website. The accounting system also transfers all product photos, descriptions, and additional characteristics to the website.

• Efficient order processing. Torgsoft accepts and quickly processes orders, transmitting delivery information to logistics services.

• Product shipment. The program allows you to create invoices, control order fulfillment, notify the customer about shipment, and provide payment details.

• Marketplace synchronization. To expand sales markets, it is advisable to use other sales platforms such as Prom.ua, Rozetka, Hotline. These platforms will not only increase your business's profit but also enhance its visibility and recognition online.

• "Software ECR" for fiscal goods sales.

• Bank Terminal Connection for accurate non-cash payment accounting.

• Automatic Warehouse Stock Calculation — planning, calculation, and optimization of minimum and maximum stock levels to avoid overstocking or shortages of popular items.

• Mass Viber, SMS, and E-mail Distribution — a tool for maintaining communication with users.

• Gift Certificates — an option for quickly choosing a gift.

• Torgsoft Online Market — a platform for launching an online store in 1 day.

• Salary Calculation and Motivation System — for easy reward calculation and seller activity monitoring.

• Data Security: Cloud Archive — protection of customer data and internal company information.