Checklist for setting up the Torgsoft software ECR
05.11.2023 12:45If you sell the goods yourself, at the checkout in the store, check that:
Torgsoft is updated to the latest version. The "Software ECR" option is activated. There is a key of the ACS PrivatBank (*.jks) or ACS Ukraine LLC (*.zs2), which is saved on the computer.
Downloaded and installed cryptographic libraries and configured full access for all users to the EndUser folder → C:\Program Files (x86)\Institute of Informational Technologies\Certificate Authority-1.3\End User
In Torgsoft → Settings → Software ECR:
the path of the cryptographic libraries location is specified,
the ECR is added.
In Torgsoft → Commodity research → Product type,
the "Fiscal" attribute is set to mandatory,
the "VAT-exempt" attribute and the value of the corresponding tax are set as needed,
and "Excise" is set as needed.
In Torgsoft → Settings → Options → Check:
set "Check type" → "Fiscal",
the condition for printing a check is "Required for each sale",
select "Model of fiscal printer" → Install/Configure → Type of fiscal printer → Software ECR:
selected the ECR,
workplace ECR for the enterprise — if necessary,
set the "Transmit payment information by bank terminal" feature if the store has a bank terminal.
In Torgsoft → Settings → Roles for the Seller, open access to the "Fiscal registrar" action on the Sales form.
Under each user (Owner, Seller, etc.) — for all those who will sell with this cash register, you need to enter the program and:
In Torgsoft → Settings → Printer selection → Non-fiscal receipt / Receipt for software ECR, select a receipt printer.
If you use a 56 mm check ribbon, select the appropriate receipt template in Torgsoft → Settings → Print template settings → ECR templates. If the check ribbon is 80 mm, then you do not need to select anything.
Torgsoft software, including the software ECR, is a tool for recording payment transactions that operates on the user's devices and offers flexible settings. According to clause 11.2 of the License Agreement, the software is provided "as is," and Torgsoft does not guarantee its compliance with user expectations, equivalents, or standards not specified in the official specification. Since there are more than 25 types of fiscal receipts in Ukraine depending on the industry and payment methods, it is recommended to obtain official clarifications from tax authorities regarding receipt compliance with legal requirements before using the software ECR. Detailed terms of use for the Torgsoft software ECR are available in the Regulatory Documents section.
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16.01.2025
Errors 502 and 504 when working with ECR
Error 502 or 504 in ECR: causes and solutions for cash and non-cash payments in the Torgsoft program. Action guide during tax server failures.
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05.11.2023
Checklist for setting up the Torgsoft software ECR
For one cash register, one workplace: check whether all stages of setting up the software ECR have been completed before using the registrar of payment transactions
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06.06.2023
Requires ECR . Where to start?
Registration with the tax office ➤ Torgsoft updates ➤ activation of the cash register ➤ installation of libraries ➤ cash register settings ➤ company and employees ➤ fiscal goods ➤ printing a receipt









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