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Closing the cash day: revenue handover and Z-report

Maria Hladkykh
Maria Hladkykh

Developer of technical documentation, author of video tutorials, host of Torgsoft Podcast

The instruction describes the shift closing procedure: financial accounting in Torgsoft, working with RRO/pRRO, and transferring the cash balance to the next day.

In short: This is a daily procedure to reconcile cash in the drawer with software data and meet legal requirements (Z-report).

When it is mandatory

At the end of the work day/shift.
Before closing the store.
To meet the «24-hour» requirement for fiscal registrars.

Symptoms

The cashier is finishing the shift.
Cash needs to be withdrawn for collection or the safe.
The fiscal registrar or software reminds you of the need for a Z-report.

Reasons

Fixing the financial result for the day.
Preventing theft and staff errors.
Tax service requirements.

Solution (what to do)

The procedure consists of two stages: accounting (Torgsoft) and fiscal (RRO/pRRO).

Stage 1. Revenue withdrawal in Torgsoft (Internal accounting)

1
Open the Realization (Sales) form.
2
Click the Hand over revenue button.
3
Select operation type:
Revenue handover — moving money to the main cash desk (safe/accounting). Money remains on the company balance. Recommended.
Collection (Incasso) — withdrawing money from the business (decreases company balance).
4
Specify the amount:
To leave **small change (float)**, enter an amount less than the actual balance.
Example: There is 5500 UAH in the register. You need to leave 500 UAH for the morning. Enter the amount to hand over: 5000 UAH.
5
Select the receiving cash desk and click «Record».
Note: If synchronization is configured, the program may automatically offer to perform a «Service withdrawal» on the pRRO.

Stage 2. Fiscal closing (RRO/pRRO)

1
Perform Cash Withdrawal via the fiscal registrar menu (if it didn't happen automatically in Stage 1). The amount in the RRO must equal zero or the small change amount.
2
Press Z-report.
This resets the registrar's RAM.
Data is sent to the State Tax Service.
The shift is considered closed.

How to check the result

Go to the menu Payment → Cash Summaries.
The «Balance» column should show the small change amount (or 0 if everything was withdrawn).
The Z-report is printed (or saved electronically) on the pRRO.

Prevention

Close the Torgsoft program at night. The cash day in the program closes automatically only upon the first action of the next day. If you don't close the program, morning sales might be recorded in yesterday's date.
Enable control: Settings → Parameters → Access → «Ask seller for cash balance daily...».
Summary First — in Torgsoft, then — Z-report on the registrar. This guarantees order in accounting.

Програма обліку товару | Торгсофт



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