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Remote server: principle of operation

Oleksandr Kubarych
Oleksandr Kubarych

System administrator and technical author Torgsoft

Remote Server

(in the context of working with Torgsoft, often called a terminal server) — is a powerful computer constantly connected to the internet where the database and the accounting software itself are physically installed. Users (salespeople, owners, accountants) connect to it via the internet from their regular computers, laptops, or tablets and work in the program as if it were installed directly on their devices.

The main purpose of using a remote server — is to ensure the simultaneous operation of multiple retail outlets or employees within a single database from anywhere in the world in real-time.

How does it work?

For the user, the process looks like this:

1
A special shortcut is created on the desktop (at the store or at home) to connect to the Remote Desktop (RDP — Remote Desktop Protocol).
2
After launching the shortcut, the server window opens, where the user starts Torgsoft.
3
The program interface looks identical to the local version, but all data is processed and stored on the server.

Remote Server Organization Options

There are two main ways to obtain a remote server:

1. Torgsoft Rental ("Torgsoft-Online")

You rent computing power in a data center.

Advantages: The server runs 24/7, is physically located in a secure data center (e.g., in Germany), and is configured and maintained by Torgsoft specialists.
Cost: Payment is made on a monthly basis.
Terms: The rental price includes server setup and the migration of your data.
2. Using Your Own Server

You can set up your own powerful computer as a server.

Hardware Requirements: Intel Core i3/i5/i7 processor (or equivalent), RAM from 8 GB (calculated as ~300 MB per user + 4 GB for the system), fast SSD drive.
Software Requirements: A server operating system is required (e.g., Windows Server 2012/2016/2019/2022) or a system supporting RDP. Standard Windows 10/11 is not suitable for full-scale terminal server operation.
Technical Conditions: A static IP address from your internet service provider is mandatory.
Setup: If you use your own server, the setup is performed by your systems administrator.

Software Licensing

To work on a remote server, you need the Terminal version of the Torgsoft license.

The "Start" and "Ultra" versions are local and do not support remote work via the internet (they only work where they are installed or within a local network of a single premises).
The Terminal license allows for remote user connections. The base price of a terminal license often includes a certain number of connections (e.g., 3), while additional seats are purchased separately.

Additional Features

Offline Operation: For the terminal version, there is the "Torgsoft Hybrid" option, which allows the cash register to continue sales even if the internet connection to the server is lost. Data synchronizes once the connection is restored.
Mobile App: To use the Torgsoft mobile app on a smartphone, a server with a static IP address is also required for the app to connect to.

Програма обліку товару | Торгсофт



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