How to attract new customers and keep existing ones?
28.04.2014 10:51
A webinar dedicated to attracting potential customers and retaining existing ones with the help of the Torgsoft goods accounting program.
The following issues were discussed:
- Mass mailing: attracting existing and new customers by informing them by mail and SMS.
- Bring a friend: existing customers are your distributors.
- Promotions: increase audience loyalty.
- Gift certificates in Torgsoft: we don't let customers who are looking for something as a gift leave.
- Customer survey system: we find out what to focus on when developing our business.
The online seminar was quite active - the topic was relevant. Visitors asked a lot of questions, including the following:
- Which service is suitable for sending SMS in Kazakhstan?
- Is it possible to send gift certificates to customers by mail or SMS?
- Can a customer have both a discount and a bonus card?
- What is the cost of the Refer a friend and Bulk emailing options, and do I have to pay extra for sending SMS?
- Is the Customer Survey System option paid?
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01.02.2023
Marketing in Torgsoft: discounts, promotions, and customer service
Marketing in trade: setting up discounts, promotions, discount systems in the Torgsoft accounting program. Working with CRM and customer base to increase sales
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07.02.2021
Introduction of a discount system in the store
Implementation of a discount system in a store: ✔ Types of discount systems ✔ Development of the card layout ✔ The process of issuing a discount card
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01.03.2019
Video tutorial "Working with clients / with VIP-clients in Torgsoft"
Automatic accounting of debts of customers who are allowed to take goods without payment or with partial payment. Different options for keeping track of VIP customers' debts are shown.
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