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Prom.ua

Prom.ua is a large Ukrainian marketplace. Prom is attractive to entrepreneurs because it takes just a few hours to create an online store. Placing goods on Prom is affordable: there is a free tariff plan, and for an annual subscription, you get additional nice options — online store design and product promotion.

The most common problem of sellers on Prom.ua is the out-of-date state of the warehouse.

This problem is solved by Torgsoft — an accounting program for the Prom.ua marketplace.
If you keep records of goods in Torgsoft, then Prom.ua will always have the current state of the warehouse automatically.

How does the synchronization of Torgsoft with Prom.ua work?

You can synchronize literally everything related to the product:

  • Name
  • Description
  • Quantity of goods in the warehouse
  • Photos of the product
  • Item number
  • Bar code
  • Wholesale and retail price
  • Individual product properties: color, size, volume, interface, power, and other dynamic characteristics.


Fill out the product card in Torgsoft once, and then synchronize the necessary parameters with other marketplaces.

All work with Prom.ua can be done in Torgsoft, because Torgsoft:
Synchronizes orders and their statuses. Shipped the order — the status changed to "completed" on Prom; canceled the order and indicated the reason — the customer will see it on Prom.
Transfers the payment method chosen by the customer.
Uploads customer information: name, phone number, email, delivery address. You can create an expense invoice, generate and print a Nova Poshta consignment note, and send the parcel without leaving Torgsoft.
Notify customers. Using the Mass mailing option in Torgsoft, you can send an SMS to the customer with the invoice number or payment details.

The information is synchronized automatically at the specified time or manually.

How to sell on Prom.ua

First, you need to register your store on Prom.ua and get an API key. After receiving the key, you can start setting up the store — the object of synchronization in Torgsoft.
Step-by-step instructions in the video tutorial:


We conducted an experiment and set up our online store according to the video instructions slowly, in 8 hours, that is, in 1 working day — from registration on Prom, to the correct image of goods, categories, delivery description and payment. In the evening, the products were already on the site and getting their first views.

Synchronization of photos

Photos must be attached to the product card in the Torgsoft program.
Please note that to synchronize photos with Prom.ua, you need an open online photo catalog on the Internet. As a rule, this is a catalog on your website. If you do not have a website, you can purchase hosting from a third-party company. You can get recommendations on choosing a hosting and a catalog from the Technical Support Department.

10 tips for an online store on Prom.ua

First of all, upload documents confirming that you are a sole proprietor or a legal entity. This way Prom will mark you as a trusted seller. More trust means more purchases.
Add the domain name of your store so that the name in the address bar is "readable". In our case, it is torgsoft.prom.ua.
Before uploading goods to the site, fill in the information about the store: name, logo, what you do, current contact phone number, work schedule, store address, link to the site or social network, delivery and return terms.
Don't upload products manually — it's inefficient, tedious, and a waste of time. Start setting up synchronization by watching the video tutorial, or contact technical support to get help.
After uploading the products, set up the Product Categories. Otherwise, the product "Dress with floral ornament" may end up in the category "Garden and vegetable garden".
For product groups, set beautiful images that reflect the essence of the group. Photos on a white background look best.
If you have chosen a paid plan for Prom, remember that you can choose only one of the proposed designs for free. If you make a mistake when choosing a design, you will have to pay for the rest of the experiments.
Describe products in the product card in Torgsoft as a dynamic characteristic. This way you can add a large description and apply formatting: italicize, make a numbered list. Write and save the product description in a Google document — there is a built-in spell checker.


On Prom, you can describe the product in russian and Ukrainian. Do not use the automatic translation function, as the words and meanings may be spoiled. For example, in our case, "uchyt braka" translates as "marriage accounting" and "parish of goods" as "parish" :)
Keep real records in Torgsoft, keep the warehouse up to date in the accounting program. Then you won't have to apologize and make excuses to a customer who has just placed an order on Prom that the product is suddenly out of stock.
How does the synchronization of Prom.ua with Torgsoft work?

To test the work of Torgsoft with Prom, activate the "Synchronization with Prom.ua" option for free for 30 days in demo mode. All information after 30 days of using the feature will be saved in the program.
You will enjoy the function and easy management of trading on Prom with Torgsoft. Purchase the option in the sales department or online store.


Torgsoft — Selling on marketplaces