For automating a grocery store, a program is required that accounts for all business processes of the supermarket and retail equipment.
15 features of the grocery store accounting program

Product Barcode Scanning
Using the manufacturer's barcode or creating a unique barcode for each product in the accounting program. Printing price tags on the label printer.

Product Packaging and Assembly
Labeling bulk packaged goods with a barcode. Creating sets from available stock, such as a gift set with a bottle of champagne, candy, olives, and ham for New Year sales.

Sales of Fiscal and Non-fiscal Goods
Working with VAT and businesses on different tax systems. Fiscal product marking. Printing fiscal and regular receipts. Working with software-based CM.

Product Movement
Goods receipt, sales, returns, and transfers. Automatic distribution across sales points, printing distribution invoices. Quality certificates for goods can be attached to the product card for viewing active certificates.

Inventory
Creating inventory lists, stock count by product type, departments, and groups. Reinventory during store operations. Printing inventory reports. Restricting seller access to view the final inventory list.

Product Revaluation
Planning price changes. Mass price replacement for product groups. Printing new product price tags in the grocery store.

Warehouse Accounting
Viewing and controlling product availability in the store network warehouses. Warehouse stock calculation – the minimum required quantity of goods based on supply information and sales analysis.

Supplier Management
Monitoring and accounting for goods supply and payments. Preventing goods from being ordered from suppliers that should be removed from the assortment to avoid accidental ordering by the seller or product specialist.

Customer Debt Accounting
Working with VIP clients: who, how much, and what goods they took from the store. Sending SMS reminders about debt.

Seller Control
Recording user actions, controlling canceled items from sales. Flexible access settings for each action in the grocery store accounting program.

Marketing in a Grocery Store
Customer accounting, mass mailing, surveys, promotions, discounts, bonuses, gift certificates, birthday discounts for loyal customers.

Offline Work
Selling goods with unstable internet connection in Torgsoft-Hybrid or working with a local database in Torgsoft-Ultra. Accounting for unpaid sales – the sale is saved if power goes out or if there's a malfunction during the sale process.

Reports and Analysis for Grocery Stores
50+ trade analysis and reports, including analysis of slow-moving products, sales analysis by suppliers, product type and manufacturer reports, write-off reports, sales of excise goods, and analysis of fiscal product sales.

Fast Scaling
The program is suitable for a small grocery kiosk, a store with one or multiple departments, a retail network, a warehouse, and manufacturing.
Results of Automating a Grocery Store
Automating a grocery store is a sign of a successful business and a reason for growth.
Compliance with Legislation Requirements
This is one of the main reasons why entrepreneurs choose to automate their business. The main motivator now is mandatory fiscalization from 2022.
However, the problem is that in the attempt to save time and quickly address this issue, entrepreneurs fall into the trap of inefficiency and half-baked solutions.
Selling products through a fiscal register without up-to-date stock and product database is a complicated and unrewarding task. As a result – this leads to incorrect product names in receipts, returns due to sorting errors, mistakes in fiscal receipt details, difficulties, and sometimes the impossibility to sell products on a prepayment or credit, and difficulties with analyzing fiscal product sales.
If there is no system that controls and monitors the accuracy of actions, this can lead to frequent mistakes and explanations to the tax authorities.
The right approach – comprehensive automation of the grocery store: installing accounting software in the grocery store → creating the correct product category tree → product receipt → accounting of cash registers, accounts, sellers, and CM → customizing the fiscal receipt template to your needs (if necessary) → the ability to sell products both online and offline.
As a result – order and control of fiscal product sales and readiness for audits.
Correct Stock and Product Availability Accounting
Some consider accounting to be an additional expense. In fact, accounting is the foundation of order in business.
Entrepreneurs often don’t know how much of a certain product is in stock or in the store. This leads to product spoilage, excessive waste, slow-moving product positions, expired stock, forgotten items in the warehouse, sorting errors, unsold seasonal products, and theft (untracked items disappear unnoticed).
Without proper stock accounting, it is impossible to sell products in an online store or on marketplaces.
Once the product has been accepted or a supplier’s invoice has been imported, the program for the grocery store calculates everything: how much has been sold, which items and where they have been moved, what has been damaged, returned to the supplier, written off for store needs, or taken by the seller or owner at cost. Regular inventory should be conducted to maintain order in the warehouse.
Manual reporting is hard work, requires attention, and takes a lot of time. But with a grocery store automation program, reports and results will be filled out automatically.
Delegating Routine Tasks
One of the reasons for automating retail is gaining freedom, stopping dealing with routine tasks, and delegating some of the work to employees.
Delegation depends on the ability to provide employees access only to the necessary information.
For example, if you want to delegate order acceptance and processing on Prom.ua, you’ll have to give access to invoices for payment verification. Or give access to the product specialist to only enter inbound invoices and account settlements with suppliers, but prevent them from accessing sales to avoid markup manipulation.
The grocery store accounting program solves these issues with role-based access configuration: salespeople can only sell and return products, the administrator can do stock-taking, create orders for suppliers, settle payments, and the manager can register goods and work with online orders. Flexibility is configured according to your business requirements.
Business Process Control
When hiring employees, an entrepreneur faces additional headaches – the need to control staff, trust but verify. For this reason, many store owners prefer to work alone.
What indicators should be monitored?
- When the employee came to work and left,
- Sales results: how much was sold, daily cash register summary,
- What products were sold,
- Whether the loyalty system was followed – whether the customer received a discount,
- What percentage of loss this particular seller has,
- Result after inventory,
- Which customers were given products on credit, when, and for what amount.
The accounting system acts as a tool for preventive protection against theft and fraud. If the program tracks everything, it’s no longer possible to push shortages onto the account book.
All seller actions are recorded, including which documents the employee edited or deleted.
Online Retail
The COVID-19 pandemic has led to nearly half of Ukrainians making their purchases online. Buying groceries is no exception.
Online stores have become worthy analogs and complements to offline stores. To display products in an offline store, it’s enough to take the product out of the box and place it on the shelf, printing a price tag. To display the assortment online, a system for storing, updating, and cataloging products is required.
The grocery store automation program records products and sends information about the name, price, characteristics, and availability in the warehouse to the online store. It synchronizes photos not only with the online store but also with marketplaces.
A local store, considering courier delivery, can accept orders, and goods with long shelf life can be sent via delivery services – a very large segment of goods:

These goods can be sold on Rozetka or through Prom.ua.
Increasing Customer Loyalty
Customers come and go. But it’s better when they come back again. To retain customers, you need to maintain their loyalty and periodically remind them about your store. The more useful and beneficial the reminders, the more often the customer will return to the store.
With mass mailing, send messages about promotions, new products, upsell offers, and individual birthday greetings.
Create a club discount system – if a customer visits once a week and spends over a certain amount, offer them additional discounts or bonuses.
Besides the mailings, remember how long it’s been since the customer last purchased something from your store, who received messages, and whether it’s time to send another mailing.
All this information is stored in the customer card by the grocery store accounting system.
No Lines at Grocery Store Checkouts
There are several conditions to prevent customers from crowding at the checkout:
- Number of open cash registers,
- Distribution of workload across the store departments,
- Product barcode scanning,
- Availability of software and scanner,
- Current price on the label and in the program,
- Customer display for double-checking purchase contents,
- Quick upsell options,
- Ability to pay by card.
Retail Automation Kit
Point of Sale Equipment for Retail
Grocery Store Automation Program

Torgsoft-Ultra License: suitable for a single store with multiple checkouts.
Torgsoft-Terminal License for retail network stores.
Additional Torgsoft Options for Grocery Stores
For Sales
- Software-based CM or connecting a fiscal register for selling fiscal goods, printing fiscal receipts, or sending e-receipts in messages.
- Product Accounting F1-F2 for controlling product batch division: fiscal and non-fiscal products.
- Connecting electronic scales for weighing goods during checkout: the program accepts information from the scales and displays product price, weight, and total cost.
- Connecting customer display for additional control of the purchase by the customer. The customer screen displays the composition of the purchase and the discount amount.
- Connecting a bank terminal, so customers can pay with a bank card. The purchase amount is automatically transferred to the bank terminal – no need for the seller to enter the amount manually, reducing the number of mechanical errors.
- Wholesale pricing policy, to set wholesale price formation rules based on the quantity of products the customer buys.
- Torgsoft-Hybrid for working in a store with unstable internet in a retail network. If the internet connection is interrupted – the program records product, customer, and sales data. Then, it synchronizes the data with the server.
- Excise Tax Declaration. Forming reports for excise goods that need to be submitted to the controlling authorities monthly.
Warehouse Accounting in a Grocery Store
- Minimum stock level for each warehouse, to avoid missing the order deadline for goods from the supplier and to ensure shelves are stocked with the necessary assortment.
- Automatic warehouse stock calculation – planning, calculating, and optimizing minimum and maximum stock levels in retail network warehouses to prevent overstocking or stock shortages.
- Removing closed period statistics to remove sales information from previous months and speed up database performance.
For Management, Control, and Security
- Salary calculation and motivation system. Calculating individual bonuses for product sales for any period: hourly rate, percentage of personal sales, percentage of turnover for the shift, bonus for selling specific products, bonus for achieving the overall sales target, percentage of turnover per store location, bonus for achieving the target for a specific product group, percentage of sales for a particular product group, bonus for achieving the average check plan, bonus for selling expensive products, percentage of service sales. Employee work schedule.
- Mobile app. The mobile app will be useful for the entrepreneur to remotely monitor sales and employees. Salespeople – to register their working day, conduct inventory, engage in out-of-store sales, and sell products through CM.
- Data security: cloud archive – for automatic daily archiving of the database on Google Drive.
For Attracting Customers
- Gift certificates – an additional product line that allows customers to choose a certificate as a gift for friends and family, while the store gains new customers.
- Mass mailing for sending messages via SMS, Viber, and email to the customer base.










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