Cum pot configura sincronizarea Prom cu Torgsoft?
Important conditions before starting
- The catalog on Prom.ua must be empty. During synchronization, Torgsoft completely overwrites goods on the marketplace: everything that is not in the accounting program will be deleted from the site.
- All information (names, descriptions, prices, photos, characteristics) is initially created exclusively in Torgsoft.
- In the Prom.ua personal account, you must generate an API token (Settings ⟶ API token management). For the token, be sure to set the "Read and write" access rights (otherwise an "Import forbidden" error will occur).
Step 1. Creating a synchronization object
- In the Torgsoft program, go to the menu Inventory ⟶ Synchronization with the online store.
- Click the Add button.
Step 2. Configuring the tabs
In the "Synchronization object" window, sequentially fill in the following tabs:
1. "General" tab
- Name: enter an arbitrary name (for example, "My Prom").
- Category: select "Online store" from the list.
- Synchronize via: select "Prom.ua".
- API key: paste the generated token from the Prom account.
- Product group (optional): fill in if you need to upload not the entire inventory, but only a specific group of goods.
2. "Clients" tab
- Check the parameters by which the program will search for and automatically create new clients when downloading orders from the site (for example, by phone number).
3. "Payment methods" tab
- Click the "Download / update payment methods" button (the program will download the payment methods configured on your Prom site).
- Select each downloaded method, click "Edit" and specify where the funds will be received in Torgsoft: select a specific "Cash register" (for cash/cash on delivery) or "Current account" (for cashless payments).
4. "Accounting centers" tab
- Check the box next to the accounting center (warehouse) from which you want to transfer product balances to the marketplace.
- If necessary, activate the settings "Synchronize only items in stock" (items with a zero balance will be removed from the site) and "Synchronize only items with photos".
5. "Synchronization time" tab (for automatic operation)
- Click "Add" or "Create synchronization interval".
- Specify the PC user and the time interval when the program should automatically upload goods and download orders.
6. "Synchronization files" tab
- Click the "Add all fields to the synchronization file" button (this will load the standard set of product characteristics for uploading).
- If you use dynamic characteristics (color, size, material, etc.), add them manually via the "Add" button ⟶ Data type: "Dynamic characteristic".
- Click Save to save all synchronization object settings.
Step 3. Starting the synchronization
- Go to the menu Inventory ⟶ Synchronization with the Online Store.
- Select the created object (your store on Prom.ua).
- Click the Update button. A list of all goods ready for upload will appear in the table.
- Click the Perform synchronization button.
Wait for the message about the successful completion of the process. After that, the goods, their characteristics, photos, and balances will be updated on your site.

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