How to choose a program for a beauty salon, automate the accounting of services, choose a program for maintaining a client base, settlements with suppliers and controlling the work of employees? Hairdressing, nail service, tattoo salon, barbershop, cosmetic and SPA centers are complex types of business where a lot depends on the owner. With proper management, the service sector can bring a stable income.
As the business grows, owners are faced with the fact that there are more customers and employees, and it is difficult to keep records of services and mutual settlements manually. You can endlessly expand the staff of assistants, or you can install a beauty salon automation system. The program for beauty salons Torgsoft is able to replace up to 3-4 employees and take on the functions of an administrator, promoter, accountant and commodity expert.
The program for the automation of a beauty salon will allow the entrepreneur to get rid of the tedious routine: multi-day inventory, reporting on sales receipts, controlling debts with suppliers and the arrival and departure of self-employed specialists.
You will be able to switch to the promotion of the salon and personalized work with clients.
The main tasks of the beauty salon automation system
What are entrepreneurs most often looking for in an accounting program?
Program for maintaining the client base of a beauty salon
Beauty salon clients love attention: to be called by name; to remember what procedure was performed last time; to be reminded of an upcoming visit to the salon. Automation helps to minimize mistakes in communication with the client.
A good program for a beauty salon should include:
- CRM system: maintaining a client base with complete information about each client;
- Sorting clients by preferences, directions of procedures;
- Launching special offers and promotions for clients;
- Loyalty program for a beauty salon;
- Mass SMS and e-mail distribution;
- Debt accounting;
- Surveys and customer questionnaires.
Torgsoft will help in the design of discount cards with an individual design that will emphasize the uniqueness of your salon.
The program for managing a beauty salon provides for the creation and accounting of gift certificates. Gift certificates are part of the loyalty program for a beauty salon and bring additional profit, especially during the holidays. Anyone who has received a good service in your salon will be happy to give the same to a friend.
Accounting of complex services
The program for a beauty salon takes into account the complex components of the service.
A complex service is associated with the consumption of materials: hair coloring requires the consumption of a specific tone of dye, the amount of the required % of activator and other materials; nail coloring requires varnish, gel for strengthening, a form for building up, decorative elements. As a result, the specialist can include all consumables in the service, which will be immediately written off from the warehouse. The work of the master can also be included in the complex service.
The beauty salon automation system takes into account the amount of purchased and consumed materials, sold decorative cosmetics and products for hair, nails, face and body care. The owner of the beauty salon can at any time see the amount of cosmetic products remaining in the warehouse, predict costs and order the necessary consumables from the supplier in time.
Cost accounting
What to consider:
How much money is now in the cash desk and whether the administrator can pay the supplier while the business owner is not on site.
How much money the administrator gave to the cleaner and how much he received from the master for renting a place in the salon.
Control of mutual settlements with suppliers
The program for managing a beauty salon takes into account the nuances of working with suppliers and manufacturers. The manager needs to take into account not only the quantity and cost of the goods, but also the form of work with partners: some suppliers work on a sales basis, some with prepayment. Receipt of goods, payments, debts - all this is recorded by the accounting program for beauty salons.
Accounting of prepayments and debts for VIP clients
VIP clients are special clients, working with them is based on close relationships. They can be first-time customers, regular customers, relatives, friends, employees, or partners who often borrow goods or services. In this case, it is important for the manager to keep detailed records so that during the next inventory it does not turn out that "there is no money or goods."
For example, you did a service for a friend: coloring, hairstyle, makeup. The materials were used, the salary was paid to the masters, but the money was not received at the cash desk.
The beauty salon automation program will record this, as well as prepayments from customers who want to book a service or product in advance.
Analysis of business profitability
The convenience of a computer program for a beauty salon is that the manager has access to financial reports that are understandable without accounting knowledge. It takes a few minutes to view the report, and employees are not involved in its creation, which insures against staff fraud.
The accounting program for a beauty salon provides a detailed analysis of the business: which masters and services bring more profit to the salon? Which products are in demand and which are not sold? Which promotions worked to attract customers, and which ones raise the old base.
Control of employees and masters
The quality of service determines whether customers will return to you. The option "Payroll + motivation system, penalties and rewards" will help:
- Check whether the employee arrived on time
- Pay the master for working hours and services at the rate and percentage;
- Calculate wages, bonuses and overtime;
- Depreciate for missed work, absenteeism and lateness;
- Maintain and adjust the work schedule.
Automatic accrual of interest from upsells is an additional motivation for employees. For example, if your master receives an additional percentage from the 'hair treatment' service, he or she will be happy to offer the client this procedure. The accounting program for a beauty salon will establish the necessary scheme of relations with employees.
Sale of decorative cosmetics and related products through an online store
The program for a beauty salon in Ukraine can be synchronized with an online store or marketplaces Prom.ua and Rozetka.ua.
Synchronization with online stores will allow you to sell goods, manage order status, send them using Nova Poshta or Ukrposhta.
The program for a beauty salon by Torgsoft:
- Easy to install: in just 5 minutes;
- Easy to learn: in 1 day;
- Flexibly set up different access for employees to protect information and avoid fraud;
- Easy to configure with technical support;
- Can be synchronized with an online store;
- Remotely controlled through a mobile application;
- Free to use for 30 days;
- Can be updated for free.
To try the program of accounting in a beauty salon - just download the demo version on the website.
What you need for complex automation of beauty salons
Programs for a beauty salon
A license of Torgsoft-Ultra is enough to manage one beauty salon.
To manage a network of salons, you should pay attention to Torgsoft Terminal Server.
The functions of the program can be expanded with additional options.
Beauty studio owners choose:
- Gift Certificates for generating, creating and printing gift cards of various denominations and attracting friends of regular customers to your salon.
- Mass SMS and e-mail sending to inform customers about upcoming holiday discounts and other pleasant bonuses.
- The Refer a Friend promotion to give a discount to your regular or new customer is a great motivation for recommendations.
- Verification of a discount card by SMS to control the work of the gym administrators and avoid fraud by employees.
- Expired bonuses so that your clients come to the salon more often and it is beneficial for them: both to regularly clean themselves up and take advantage of the discount.
- Software PTR to provide the client with a fiscal receipt for the services performed and, if necessary, report to the tax authorities.
- Payroll + system of motivation, penalties and rewards to accurately and correctly take into account the flexible working schedule of countless administrators and specialists.
- Data Security: Archive in the Cloud so that no failure or attacker can steal or distort important data.
- Connecting a bank terminal so that it is convenient for the client to pay for services in the salon if he forgot cash.
- Mobile application Torgsoft for remote control of what is happening in the business.
Sales equipment for beauty salons
Sales equipment is not often used in beauty salons. But if you want to use a discount system or sell cosmetics, then in Torgsoft you can buy:
- barcode scanner;
- label printer, if there is a product without a factory barcode;
- check printer if you issue a check or plan to use a software PTR.
Sales equipment for beauty salons 12 months under warranty from Torgsoft
Často kladené otázky
Prečo je potrebný program pre kozmetický salón?
Program pre kozmetický salón pomáha automatizovať všetky procesy riadenia podniku: od evidencie klientov a služieb až po finančné účtovníctvo. Znižuje počet chýb, zjednodušuje prácu a zabezpečuje presnosť v reportoch.
Ako program pomáha pri správe klientskej databázy?
Program umožňuje viesť podrobnú evidenciu každého klienta: uchováva históriu interakcií, objednávky služieb alebo tovaru, zaznamenáva osobné údaje klientov vrátane ich preferencií, narodenín klientov a ich príbuzných, na základe čoho vytvára individuálne marketingové ponuky na lepšie oslovenie.
Ako zorganizovať evidenciu zložitých služieb pomocou programu Torgsoft?
Program umožňuje presne evidovať zložité služby, vrátane služieb, ktoré zahŕňajú spotrebu materiálov. Všetky náklady sa automaticky odpočítajú počas vykonania služby.
Ako riadiť vernostný program pre klientov cez Torgsoft?
Program umožňuje vytvárať zľavové karty s rôznymi systémami zhromažďovania zliav, prideľovať bonusy s obmedzenou platnosťou a nastavovať rôzne typy akcií na prilákanie nových klientov a podporu opakovaných návštev.
Ako automatizovať riadenie personálu v kozmetickom salóne?
Torgsoft pomáha kontrolovať pracovný čas, počítať mzdy, viesť rozvrhy zmien a hodnotiť výkonnosť zamestnancov podľa objemu vykonanej práce.
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