A webinar dedicated to attracting potential customers and retaining existing ones with the help of the Torgsoft goods accounting program.
The following issues were discussed:
- Mass mailing: attracting existing and new customers by informing them by mail and SMS.
- Bring a friend: existing customers are your distributors.
- Promotions: increase audience loyalty.
- Gift certificates in Torgsoft: we don't let customers who are looking for something as a gift leave.
- Customer survey system: we find out what to focus on when developing our business.
The online seminar was quite active - the topic was relevant. Visitors asked a lot of questions, including the following:
- Which service is suitable for sending SMS in Kazakhstan?
- Is it possible to send gift certificates to customers by mail or SMS?
- Can a customer have both a discount and a bonus card?
- What is the cost of the Refer a friend and Bulk emailing options, and do I have to pay extra for sending SMS?
- Is the Customer Survey System option paid?
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