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12.09.2026
Why a Store Is Losing Money: What to Check Before Closing
How to find the causes of store losses: check margins, expenses, inventory, and cash, then make a 14-day action plan before deciding to close.
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12.09.2026
8 Mistakes in Conversations with Customers and Examples of Better Responses
Learn how sales staff can clarify a customer’s needs and budget, check a product, and respond to concerns, with eight scenarios and a manager’s checklist.
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12.09.2026
What Every Store Owner Should Know: Practical Skills and a 30-Day Plan
Learn to calculate store costs and profit, plan payments and purchasing, and work with customers and staff using a 30-day practice plan.
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12.09.2026
How to Sell a High-Priced Product: Customer Consultation and Discount Calculations
Learn to identify a customer’s needs and budget, compare configurations, and explain the full price of a high-priced product without pressure.
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12.09.2026
Podcasting for a Retail Store: How to Plan a Pilot and Calculate Costs
How can a store launch a three-episode podcast? Choose topics, record audio, calculate costs, and track customer inquiries.
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12.09.2026
How to Organize Online Sales for a Store: From Choosing Products to Returns
This practical plan helps a store choose products and a sales channel, calculate costs, and organize payments, receipts, inventory, delivery, and returns.
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12.09.2026
Helpful Sales Phrases: How to Help Customers Choose a Product
Practical sales dialogues for understanding customer needs, explaining prices, suggesting alternatives, and reviewing consultation results.
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12.09.2026
Store Damaged by Shelling: How to Document Losses, Write Off Property, and Restore Records
Learn how to document store losses after shelling, write off property, restore primary documents, and meet tax requirements.
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12.09.2026
War-Related Force Majeure: What a Store Should Do About a Contract, Debt, and Advance Payment
What should a store do if war prevents contract performance? Learn how to notify its partner, gather evidence, and resolve delivery and advance payment issues.
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12.09.2026
Damaged Hryvnia Banknotes in a Store: Which to Accept and How to Exchange Them at a Bank
Learn which damaged hryvnia stores must accept, when a National Bank of Ukraine assessment is needed, and how to submit banknotes to a bank for reimbursement.
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11.09.2026
Tax benefits and business rules during martial law: single tax, SSC, VAT, ECR/pECR, inspections and excise tax
Tax rules for businesses during martial law: single tax, SSC, VAT, ECR/pECR, inspections, excise tax and benefits
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11.09.2026
What a Shop Assistant Should Do When There Are No Customers
A shop assistant checklist: check shelves, price tags and stock, replenish displays, and prepare to advise customers.
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