Marketplace software is needed when products are sold simultaneously in a store, in a warehouse, and on several online platforms. Torgsoft keeps product accounting in one database, while separate options send data to Prom.ua and Rozetka.ua and load online orders back into the program.
Each channel has its own rules: categories, characteristics, data format, and exchange procedure are configured separately. If you need your own website, you can connect Torgsoft Online Market to the same database and manage marketplaces and an online store from one product accounting system.
What marketplace software should do
For a seller, the export file itself is not what matters. You need to maintain one product accounting system and send each platform up-to-date data in its required format.
- Store products in one database: name, SKU, photos, description, price, stock balance, and characteristics.
- Prepare data separately for each channel: Prom.ua and Rozetka.ua have different categories and product card requirements.
- Update prices and stock balances: after changes in Torgsoft, new data is sent during the next synchronization.
- Load orders: the manager receives online orders in Torgsoft and continues processing them in the program.
- Work with variants: sizes, colors, and other product options are transferred according to the rules of the specific platform.
- Show the exchange result: the synchronization log and data check help find unfilled fields or configuration errors.
Three online sales channels in Torgsoft
Prom.ua, Rozetka.ua, and Torgsoft Online Market use the same product database. The synchronization method and data requirements differ.
Integration with Prom.ua
- Torgsoft connects to the store via the Prom.ua API token.
- The program sends products, prices, stock balances, descriptions, characteristics, and photos.
- Orders from Prom.ua are loaded into «Remote Customer Orders» and can be converted into invoices.
- Products of one model can be combined into variants using the model ID.
- Exchange is started manually or according to a configured schedule.
Integration with Rozetka.ua
- Torgsoft creates an XML/YML price list with products, prices, and availability for Rozetka.
- The setup wizard links product types with marketplace categories, manufacturers, and characteristics.
- The program can load Rozetka reference directories to prepare product cards.
- Orders are received in Torgsoft, and some statuses are sent back after defined manager actions.
- Before export, the program analyzes the data and shows unfilled required fields.
Torgsoft Online Market
- This is a proprietary online store that works together with the Torgsoft database.
- Products, prices, stock balances, photos, models, and characteristics are sent to the website.
- Orders from the website are received in Torgsoft for further processing.
- You can connect your own domain, payment, delivery, and web analytics tools.
- TOM can be used simultaneously with Prom.ua and Rozetka.ua as a separate sales channel.
How to prepare products for Prom.ua and Rozetka.ua
First, fill in the product in Torgsoft. Then configure compliance with the requirements of each platform. This keeps the main data in one place, while marketplaces receive the format they need.
1. Fill in the basic product card
Enter the name, SKU or barcode if available, price, photos, description, and characteristics. The stock balance is formed from Torgsoft product accounting.
Result: the main product information is stored in one card and used for subsequent synchronizations.
2. Define the category on each platform
Prom.ua and Rozetka.ua categories are different. For Rozetka, the product type in Torgsoft is linked to the final marketplace category. For Prom.ua, the export structure and fields are configured separately.
Result: the product goes to the correct catalog section and receives the appropriate set of characteristics.
3. Fill in the characteristics for the category
Size, color, material, compatibility, power, and other parameters depend on the product and category. For Rozetka, Torgsoft allows you to load or configure category parameters and assign values in bulk to products of the same type.
Result: the buyer sees the product parameters, and the marketplace can use them in filters and grouping.
4. Prepare the name, brand, description, and photos
Each platform has its own content requirements. For Rozetka, the name, brand, description, photos, and characteristics are checked during publication. Products with photos participate in Torgsoft synchronization with Rozetka.
Result: the card contains the data needed for moderation and product selection by the buyer.
5. Configure prices and stock balances
Define which accounting center should provide the stock balance and which price should be sent to each channel. For Rozetka, you can use a separate accounting center or an additional markup. For Prom.ua, price and availability parameters are sent through the configured exchange.
Result: the marketplace receives the price and quantity that match the rules of your online channel.
6. Check the export before publication
For Rozetka, check the XML price list and product data before sending them for moderation. For Prom.ua, before the first full synchronization, check the catalog composition and settings, because products that are not in the Torgsoft product directory may be deleted from the store during a full exchange.
Result: the first exchange is predictable, and data errors are visible before a mass update.
What happens after synchronization is configured
Torgsoft remains the source of product accounting. Marketplaces receive data according to the rules of their integrations, while the manager works with orders in the program.
A product was changed in Torgsoft
The product manager changes the price, description, photos, characteristics, or other card data. During the next exchange, the configured fields are sent to the corresponding channel.
For the owner: the main catalog changes are made in the accounting system.
A product was sold in the store
The sale changes the stock balance in Torgsoft. During the next synchronization, the program sends the updated quantity to the marketplace or proprietary website.
For the owner: online availability is based on the same warehouse accounting as offline sales.
An online order was received
Prom.ua and Rozetka.ua send orders to the «Remote Customer Orders» mode. The manager accepts the order, creates an invoice, reserves the product, and continues shipment in Torgsoft. Orders from TOM are also received in the program.
For the owner: online orders enter the general accounting of products, customers, and payments.
The manager processes the shipment
For Rozetka, separate actions in Torgsoft change the order status on the marketplace. For Prom.ua, with the appropriate Nova Poshta settings, the waybill number can be sent back to the order.
For the owner: the employee performs part of the order processing operations in Torgsoft without re-entering the same data.
Which option to choose
These solutions can be used separately or together. The choice depends on where you sell and which channel you want to add.
You sell on Prom.ua
- Torgsoft Ultra or Torgsoft Terminal is required.
- Connect Integration with Prom.ua.
- Get an API token in the Prom.ua account.
- Configure products, payments, exchange schedule, and order receiving.
You sell on Rozetka.ua
- Torgsoft Ultra or Torgsoft Terminal is required.
- Connect Integration with Rozetka.ua.
- Prepare categories, characteristics, brand, photos, and description according to Rozetka requirements.
- Configure the XML price list, access to marketplace data, and order loading.
You need your own website
- Torgsoft Ultra or Torgsoft Terminal is required.
- Connect Torgsoft Online Market.
- Prepare products in the Torgsoft database: names, prices, photos, descriptions, and characteristics.
- Use your own online store together with marketplaces or as a separate sales channel.
Frequently asked questions
Can you work with Prom.ua, Rozetka.ua, and your own website at the same time?
Yes. A separate synchronization setup is created for each channel, and the corresponding option is connected. Products and stock balances are taken from one Torgsoft database, while categories, characteristics, and exchange rules are configured separately for each platform.
Do you need to create one product several times?
The main product card is stored in Torgsoft once. Different channels may require separate category mappings, characteristics, field names, or pricing rules. This is due to the different requirements of Prom.ua and Rozetka.ua.
When will the stock balance on the marketplace change after a sale in the store?
The sale immediately changes the stock balance in the Torgsoft database. The new quantity reaches the marketplace during the next synchronization. The frequency depends on the exchange settings and the rules of the platform itself.
Do orders from marketplaces arrive in Torgsoft?
Yes. Orders from Prom.ua and Rozetka.ua are loaded into Torgsoft for processing. The manager can accept the order, create an invoice, reserve the product, and continue shipment. Orders from Torgsoft Online Market are also received in the program.
Do these integrations work with Torgsoft Start?
No. Integrations with Prom.ua, Rozetka.ua, and Torgsoft Online Market work with Torgsoft Ultra and Torgsoft Terminal licenses.
What should be checked before the first synchronization?
Check the product list, categories, characteristics, photos, prices, stock balances, and access credentials. For Prom.ua, it is especially important to account for the full synchronization mode: items that are not in the Torgsoft product directory may be deleted from the store. For Rozetka, check the XML price list and product card compliance with category requirements before sending them for moderation.
Check the operation on your own catalog
Prepare several typical products with photos and characteristics and check how they are transferred to the required channel. During a consultation, you can separately review Prom.ua, Rozetka.ua, your own online store, or their joint operation.
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