Integration with Rozetka.ua — is an additional Torgsoft option that synchronizes products, prices, stock balances, characteristics, descriptions and photos between the accounting program and the Rozetka marketplace, and also loads marketplace orders directly into the program. It is needed when you sell on Rozetka and do not want to maintain the catalog and orders manually in two systems at the same time.
The option is suitable for stores, online stores and sellers who already work with Rozetka or plan to start selling there, especially with a large assortment. It solves a typical pain point: manual updating of prices and stock balances, selling products that are no longer in stock, and confusion between orders from the website, store and marketplace.
As a result, you maintain a single product database, send current prices and availability to Rozetka according to the configured exchange, and process orders in the usual Torgsoft workflow. The option is available for Torgsoft Ultra and Terminal licenses and is paid annually.
Sell on Rozetka and manage orders in one accounting program
The option synchronizes the catalog, prices and stock balances with Rozetka and receives marketplace orders directly in Torgsoft, so you do not duplicate work manually.
What synchronization with Rozetka is
Synchronization with Rozetka works by exchanging data through a file. Torgsoft generates a price list in XML (YML) format that meets the marketplace requirements and uploads it to your public internet resource. Rozetka regularly reads this file and updates product prices and availability. Marketplace orders are loaded into the program, where you process them in the usual accounting workflow.
Basic concepts
Price list (XML/YML)
A file with products, prices and availability that Torgsoft generates according to Rozetka requirements.
Synchronization object
Exchange settings: cabinet access credentials, price list and photo addresses, accounting centers.
ROZETKA marketplace wizard
A tool that links Torgsoft products with Rozetka categories and characteristics.
Synchronization section
A product type characteristic that links the Torgsoft product tree with the marketplace classification.
Remote customer order
The mode into which Rozetka orders are loaded for further processing.
Cabinet access (API)
The seller's username and password that allow the Rozetka category and characteristic database to be loaded.
Who this option is for
Online stores
They sell online and add Rozetka as another sales channel without a separate accounting system.
Retail stores
They have both an offline outlet and Rozetka, so stock balances must remain current in both channels.
Sellers with a large assortment
Hundreds and thousands of items that are difficult to update on the marketplace manually or through Excel.
Businesses that are scaling
They plan to grow on marketplaces and do not want the number of products to slow down their work.
Who does not need it. If you do not sell on Rozetka, make occasional sales without a permanent catalog, or have only a few products that are easy to update manually, a separate synchronization option will not provide noticeable benefit. It is also not suitable for the Torgsoft Start license.
When to connect it immediately
- You sell both in a store and on Rozetka, so stock balances must stay synchronized.
- The assortment is growing, and manual price list updates take more and more time.
- Overselling happens: a product is sold in the store but is still displayed on the marketplace.
- Managers confuse orders from different channels and spend time reconciling them.
What tasks the option solves
How it looks before and after
Before
The manager manually reconciles stock balances in the store and on Rozetka, updates prices in Excel, rewrites orders from the seller cabinet into the accounting system and occasionally sells products that are no longer available.
After
The catalog, prices and stock balances are sent to the marketplace through the configured exchange, orders arrive in Torgsoft, and statuses return to Rozetka after actions in the program.
How it works: 6 steps
Creating a synchronization object. In the menu item Warehouse — Synchronization with online store, click Add and on the General tab select Category Online store, Synchronization through Rozetka.ua.
Access credentials and addresses. Enter the seller cabinet username and password provided by Rozetka, as well as static addresses where the price list and product photos will be uploaded.
ROZETKA marketplace setup wizard. Save the Rozetka database (categories, manufacturers, characteristics), link the product type with the marketplace category and fill in the parameters.
Price list export. The program generates an XML file and uploads it to your resource. Rozetka regularly reads the file and updates product prices and availability.
Order loading. New orders arrive in Document — Remote customer orders; you accept them and issue an invoice in the Trade with invoice issuing mode.
Status transfer. The order status on Rozetka changes automatically after certain actions in Torgsoft — loading the order, issuing an invoice, creating an expenditure invoice and specifying the delivery status. Some statuses, including cancellation, are set manually by the manager.
Important. The ROZETKA marketplace setup wizard requires SQL Server 2008 or higher with database compatibility level 100 or higher. Price list and photo addresses must be static: if the IP or file location changes, the exchange must be reconfigured and the Rozetka manager must be informed. For correct order processing, the entire Rozetka assortment must be exported through the price list generated in Torgsoft.
Try synchronization with Rozetka in your business
Test the option free of charge for 30 days and see how the exchange works with your assortment. All data remains on your computer.
Option capabilities
Limitations. Only products with photos participate in setup and synchronization. Services are not synchronized. Products added to a product group through the «+ Products» tab are not displayed in the Setup wizard. In the free 30-day demo mode, a maximum of 10 products can be included in the price list.
Scenarios by niche
Clothing and footwear store
A large assortment of sizes and colors. Bulk filling of characteristics and automatic stock updates remove routine from daily offline and Rozetka sales.
Electronics store
Hundreds of items with detailed parameters. Importing the Rozetka category database and prompts for required characteristics help fill product cards correctly.
Online store with delivery
Rozetka orders immediately enter Torgsoft, where the manager creates an invoice and a Nova Poshta or Ukrposhta TTN without switching to the seller cabinet.
Example
Illustrative scenario. A home goods store sells both in an offline outlet and on Rozetka. Before connecting the option, the manager reconciled stock balances in Excel every morning and manually transferred orders from the seller cabinet, so overselling occurred periodically.
After setting up synchronization, stock balances are sent to the marketplace through the configured exchange, and orders arrive in Torgsoft. The manager processes them in the usual workflow, creates a TTN and prints documents, while the order status is automatically updated on Rozetka. Time spent on daily reconciliation decreases, and the risk of selling an unavailable product is reduced.
Which options and equipment it works with
- Delivery. Integration with Nova Poshta and Integration with Ukrposhta — creating and printing TTNs for Rozetka orders directly in Torgsoft.
- Fiscalization. Software RRO — printing fiscal receipts for marketplace orders.
- Notifications. Bulk customer messaging — sending the TTN number to the customer by SMS or e-mail.
- Accounting mode. Order processing takes place in the Trade with invoice issuing mode.
Comprehensive automation. Together with delivery, fiscalization and messaging options, synchronization with Rozetka covers the full cycle: from the product card on the marketplace to sending the parcel and receipt, without leaving the accounting program.
Price and connection terms
- Licenses. Torgsoft Ultra or Torgsoft Terminal, version 2020.0.0 and newer.
- How it is purchased. A separate license for each workplace for versions with separate databases, or one license for a local network, or one for a terminal license server.
- Payment. Annual, because Rozetka changes API and XML file requirements, and Torgsoft updates the program to support correct synchronization.
- Demo version. Free for 30 days.
How to connect
- Check that you have a Torgsoft Ultra or Terminal license, version 2020.0.0 or newer.
- Order the option using the link or request a consultation.
- Register as a seller on Rozetka, get API access and configure the synchronization object.
Frequently asked questions
What is needed to start working?
A Torgsoft Ultra or Terminal license from version 2020.0.0, the «Integration with Rozetka.ua» option, as well as seller status on Rozetka with a signed agreement and cabinet access.
Do I need to manually create an XML price list for Rozetka?
No, you do not need to create the file from scratch. Torgsoft prepares the XML price list based on the program's product data. Before export, it is advisable to check whether names, descriptions, photos, characteristics and prices meet Rozetka requirements.
Are stock balances on Rozetka updated after a sale in the store?
Yes. If a product is sold in an offline outlet, the stock balance in Torgsoft changes, and during exchange the current quantity is sent to Rozetka. This reduces the risk of selling a product that is no longer available.
Do I need to enter the seller cabinet to process orders?
In most cases, no. Orders are loaded into Torgsoft, and actions in the program send the status back to Rozetka. You need to enter the cabinet only in specific cases, for example to correspond with the customer.
Can I edit the contents of a Rozetka order?
Editing depends on the order status and program version: it is available while the order has the «Being processed by the manager» status. If products need to be changed after order confirmation, this is done through the Rozetka seller cabinet, and Torgsoft will update the data during the next synchronization or invoice issuing.
Which products participate in synchronization?
Only products with photos participate in synchronization. Services are not synchronized. Products added to a product group through the «+ Products» tab are not displayed in the ROZETKA marketplace setup wizard.
How many products can be exported in the demo version?
In the free 30-day demo mode, a maximum of 10 products can be included in the price list. This is enough to check the exchange logic before connecting the option.
I already have a catalog on Rozetka without Torgsoft. Is the option suitable?
Before connecting, it is worth checking whether products can be transferred to a price list generated by Torgsoft. For correct order processing, the entire assortment must be linked to products exported through this option.
Can I set prices for Rozetka that differ from the store?
Yes. For this, a separate accounting center with marketplace prices is used, or a markup percentage is added in the synchronization object settings, so prices in the main database do not need to be changed.
How do I understand which characteristics to fill in?
Using API access, Torgsoft loads the Rozetka category structure, and the setup wizard prompts required parameters that the marketplace uses as search filters.
Is it mandatory to send a promotional price?
No. If a promotional price is not provided for the product, the price list is generated without the corresponding field and passes marketplace verification.
What are the technical requirements for the option?
The ROZETKA marketplace setup wizard requires SQL Server 2008 or higher with database compatibility level 100 or higher. The price list address must be static.
How much does it cost and how is it paid?
The option is paid annually because it requires constant updates for changes in Rozetka API and XML files. See the current cost in the «Price and connection terms» block.
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