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Job Instruction for a Goods Receiver

01.10.2026 10:00
Andrii Toverovskyi
Andrii Toverovskyi

Expert in tax and legal business matters

Employer name: ____________________

APPROVED
Manager’s position ____________________
Signature ____________ First name and surname ____________________
Date ____________________

JOB INSTRUCTION No. ____________
Place of preparation ____________________

1. General provisions

1.1. This instruction defines the tasks, duties, rights, responsibilities and working relationships of the employee in the profession “Goods Receiver,” code ДК 003:2010 — 9333. Scope of work — receipt of goods. Structural unit: ____________________.

1.2. The employee belongs to the “workers” category and reports directly to the warehouse manager or store manager. The workplace and working schedule are determined by the employment contract and the internal work rules.

1.3. The employee is hired and dismissed by an employer’s order on the grounds and in the manner prescribed by labor legislation. Before starting work, the employee is informed of the job function, working conditions and this instruction.

1.4. Qualification requirements: complete or basic general secondary education; vocational education or vocational training directly at the workplace; no work experience requirements. The employee receives training in receiving procedures, use of measuring instruments and safe work practices.

1.5. In their work, the employee is guided by the legislation of Ukraine, applicable trade and occupational safety rules, the employment contract, internal work rules, the employer’s lawful orders, this instruction and approved documents of their unit.

1.6. The employee must know: the range and units of measurement of goods; rules for checking quantities, packaging and labeling; the purpose of accompanying documents; the procedure for recording discrepancies; rules for weighing, safe receipt and transfer of goods; and assigned operations for registering incoming goods in Torgsoft.

1.7. During the employee’s absence, their duties are performed by a person designated by an employer’s order, subject to qualification and work authorization requirements, the employee’s consent, and payment for substitution where required by law. Transfer of duties does not automatically grant access to the accounting system.

1.8. The employee works in the Torgsoft accounting program using their own account and within the permissions granted. They do not share their password or change data beyond their authority. They report errors to the responsible employee. Access to personal data is limited to the performance of job duties.

2. Tasks and duties

2.1. Prepares the receiving area, checks that access routes are safe, that available scales and goods identification tools are in working order, and that the required documents are present.

2.2. Checks the supplier, recipient and delivery documents against the receiving assignment. Reports missing or conflicting documents to the manager before receipt is completed.

2.3. Checks the number of packages, actual quantity or weight of the goods, name, item number, unit of measurement and completeness in accordance with the established procedure.

2.4. Inspects containers, packaging, labeling and visible signs of damage or spoilage; for goods with an expiry date, checks compliance with the established requirements.

2.5. Uses appropriate measuring equipment and determines the weight of goods taking packaging into account; does not replace actual measurement with information from a document without a prescribed basis.

2.6. Records shortages, surpluses, damage or other discrepancies in the receiving documents, informs the manager and submits the materials so that a decision can be agreed with the supplier.

2.7. Separates goods whose receipt is incomplete or that require inspection; ensures that they remain identifiable and does not release them for unrestricted sale until an appropriate decision is made.

2.8. As assigned, enters confirmed incoming-goods data in Torgsoft and checks the goods, warehouse and actual quantity. Does not change purchase prices or other details beyond the permissions granted.

2.9. Hands accepted goods over to the warehouse clerk or another designated recipient with documentary confirmation of quantity and condition; reports any special storage conditions.

2.10. Submits completed documents to the person responsible for accounting, maintains the prescribed receiving log and ensures that each delivery can be reconciled with the goods actually received.

2.11. As assigned, participates in the inspection of disputed deliveries and inventory counts; provides supporting data and explanations within the scope of the operations performed.

2.12. Completes the occupational safety training and briefings prescribed for the work, as well as mandatory medical examinations where required by law. Uses serviceable equipment and issued protective equipment for their intended purpose.

2.13. Immediately informs the direct manager of a threat to life or health, accident, fire, injury or malfunction. In a dangerous situation, stops the hazardous work, follows the response and evacuation plan, and does not endanger themselves or others.

3. Rights

3.1. To obtain from the manager and responsible employees the documents, accurate information and explanations necessary to perform the job function, within the established access limits.

3.2. To require serviceable equipment, proper working conditions, necessary materials and personal protective equipment where required for the work.

3.3. To report violations and submit proposals on work organization, safeguarding property, safety and improving service; and to have the manager consider those proposals.

3.4. To refuse assigned work if a workplace situation arises that is dangerous to the life or health of the employee, people around them, the work environment or the natural environment, immediately informing the direct manager or employer.

3.5. To exercise the right to remuneration, rest, vocational training and protection of labor rights in accordance with the legislation. To provide explanations regarding the circumstances of violations before a decision on disciplinary action is made.

4. Responsibility

4.1. For culpable failure to perform or improper performance of job duties, breaches of labor discipline and violations of occupational safety requirements, the employee is liable in the manner and within the limits established by law. Disciplinary sanctions are applied in compliance with the prescribed procedure.

4.2. Material liability arises where the grounds and conditions prescribed by law exist, for direct actual damage caused by culpable unlawful acts or omissions. Its type and limits are determined by law; a shortage alone is not grounds for automatically imposing full material liability.

4.3. This instruction does not establish monetary fines, additional disciplinary sanctions, unconditional reimbursement of shortages, or the employer’s right to withhold money from wages outside the legal grounds and procedure.

4.4. For violations of the rules for safeguarding documents, accounting data, property and confidential information, the employee is liable where at fault and within the limits established by law.

5. Working relationships for the profession

5.1. The employee receives information about approved deliveries from the manager and procurement specialist and informs them of deviations.

5.2. The employee coordinates safe handling of loads with the loader, transfer of accepted goods with the warehouse clerk, and quality checks with the commodity expert; submits the proper documents to accounting or the person responsible for accounting.

5.3. The employee transfers unfinished matters and work results to the employee designated by the manager. Records the transfer of documents, goods, funds or other valuables in the prescribed manner; reports unresolved discrepancies.

6. Final provisions

6.1. This instruction takes effect after approval by the employer. Before beginning the relevant work, the employee acknowledges it by signature or by another method agreed upon in accordance with the law that allows acknowledgment to be confirmed.

6.2. Amendments to this instruction are approved by an employer’s order in compliance with labor legislation and applicable provisions of martial law. Amending the instruction does not replace the proper formalization of a change to the job function, transfer or change in essential working conditions.

6.3. A copy of the instruction is kept by the person responsible for personnel records. The employee is provided the opportunity to review the current instruction and receive a copy.

Prepared by: position ____________ signature ____________ first name and surname ____________________ date ____________

Agreed by: position ____________ signature ____________ first name and surname ____________________ date ____________

Read and acknowledged by: first name and surname ____________________ signature ____________ date ____________

Regulatory framework

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