Callback
  • From a market stall to a store

  • -

  • From a store to a retail chain

  • -

  • From retail to manufacturing

Repair Foreman Job Description

01.10.2026 10:00
Andrii Toverovskyi
Andrii Toverovskyi

Expert in tax and legal business matters

Employer name: ____________________

APPROVED
Manager’s position ____________________
Signature ____________ First name and surname ____________________
Date ____________________

JOB DESCRIPTION No. ____________
Place of preparation ____________________

1. General provisions

1.1. This job description defines the tasks, duties, rights, responsibilities, and working relationships of the employee in the occupation “Repair Foreman” (Ukrainian official profession name: «Майстер з ремонту»), code ДК 003:2010 — 1222.2. Scope of work: organization of repair work. Structural unit: ____________________.

1.2. The employee belongs to the “managers” category and reports directly to the head of the service unit or the head of the enterprise. The workplace and work schedule are determined by the employment contract and the internal work rules.

1.3. The employee is hired and dismissed by an employer’s order on the grounds and in the manner prescribed by Ukrainian labor legislation. Before starting work, the employee is informed of the job function, working conditions, and this job description.

1.4. Qualification requirements: professional pre-higher or higher education in the relevant technical field, vocational training, and practical competencies sufficient to organize and supervise assigned repairs. Specialized work may be organized and performed only with the involvement of employees who have the required qualifications and authorizations.

1.5. In their work, the employee is guided by the legislation of Ukraine, applicable trade and occupational safety rules, the employment contract, the internal work rules, the employer’s lawful orders, this job description, and approved documents of their unit.

1.6. The employee must know: the technology and technical requirements of assigned repairs, diagnostic procedures, and methods for checking results; the organization of workplaces, safekeeping of property, and accounting for materials; customers’ rights and the procedure for approving work; safety requirements, the limits of employees’ competence, and applicable warranty obligations.

1.7. During the employee’s absence, their duties are performed by a person designated by the employer’s order, subject to qualification requirements, authorization to perform the work, the employee’s consent, and payment for substitution in cases established by law. The transfer of duties does not automatically grant access to the accounting system.

1.8. The employee works in the Torgsoft accounting program using their own account and within the rights granted. They must not share their password with others or change data beyond their authority, and must report identified errors to the responsible employee. Access to personal data is limited to the performance of job duties.

2. Tasks and duties

2.1. Organizes the execution of accepted repair orders within the agreed services, resources, and deadlines; checks that the initial task and information about the goods are complete.

2.2. Assigns tasks to employees according to their qualifications, training, and authorizations; designates the person responsible for each order and the control stages.

2.3. Arranges for a competent employee to perform diagnostics and checks that the conclusions and required scope of repair are justified, without substituting for specialized expert assessment.

2.4. Prepares a substantiated proposal on the work, materials, cost, and deadline for approval by the customer; ensures that the required consent is obtained before any additional paid work.

2.5. Ensures that warranty and paid grounds for work are distinguished; does not allow warranty expenses to be unjustifiably shifted to the consumer.

2.6. Ensures that employees have serviceable equipment, technical documentation, and the necessary materials; submits approved requests to replenish and repair equipment.

2.7. Monitors compliance with work methods and safe working practices, stops hazardous operations, and prevents unauthorized changes to the design beyond the agreed task and technical requirements.

2.8. Ensures the identification and safekeeping of customers’ property, the required handover between employees, and proper accounting for materials used.

2.9. Monitors deadlines, promptly informs the manager and service intake employee of deviations, and prepares a lawful proposal for agreeing changes with the customer.

2.10. Arranges safe checks of quality and operability after repairs; sends work back for correction when nonconformities are found.

2.11. Checks that documents on the work actually performed, materials, and results are complete, and forwards them with the goods for delivery to the customer; handles repeat requests and complaints within their authority.

2.12. Prepares reports for the manager on completed orders, recurring defects, costs, and training needs; organizes the implementation of approved improvement measures.

2.13. Monitors information about repair orders in Torgsoft: checks that the repair foreman assigned to each order, completion status, work, and materials match the actual result and the agreed task.

2.14. Submits verified information about completed work and materials used for entry into Torgsoft; within the access granted, checks that their quantities are correct and that they are assigned to the specific repair. Checks that the cost in the program matches the terms agreed with the customer.

2.15. Completes the training and occupational safety briefings required for the work, as well as mandatory medical examinations in cases established by law. Uses serviceable equipment and issued protective equipment for their intended purpose.

2.16. Immediately informs the direct manager of a threat to life or health, an accident, fire, injury, or malfunction. In a hazardous situation, stops the dangerous work, follows the response and evacuation plan, and does not expose themselves or others to danger.

3. Rights

3.1. To receive from the manager and responsible employees the documents, reliable information, and explanations necessary to perform the job function, within the established access limits.

3.2. To require serviceable equipment, proper working conditions, necessary materials, and personal protective equipment where required for the work.

3.3. To report violations and submit proposals concerning work organization, safekeeping of property, safety, and improved service; and to have the manager consider such proposals.

3.4. To refuse assigned work if a work situation arises that is dangerous to the life or health of the employee, people around them, the working environment, or the natural environment, immediately notifying the direct manager or employer.

3.5. To exercise the right to remuneration, rest, vocational training, and protection of labor rights in accordance with Ukrainian legislation. To provide explanations concerning the circumstances of violations before a decision on disciplinary action is made.

4. Responsibility

4.1. For culpable failure to perform or improper performance of job duties, breach of labor discipline, and violation of occupational safety requirements, the employee is liable in the manner and within the limits established by law. Disciplinary sanctions are applied in compliance with the prescribed procedure.

4.2. Material liability arises only where the grounds and conditions provided by law exist, for direct actual damage caused by culpable unlawful acts or omissions. Its type and limits are determined by law; the mere fact of a shortage is not grounds for automatically imposing full material liability.

4.3. This job description does not establish monetary fines, additional disciplinary sanctions, unconditional compensation for shortages, or the employer’s right to withhold money from wages outside the lawful grounds and procedure.

4.4. For violations of the rules on safekeeping documents, account data, property, and confidential information, the employee is liable where at fault and within the limits established by law.

5. Working relationships

5.1. Receives plans, resources, and repair approval limits from the manager; assigns tasks to employees and monitors the results.

5.2. Coordinates documents, customer consent, and delivery with the service intake employee; materials and property with the warehouse; and verified costs with accounting. Refers complex technical and legal matters to competent specialists.

5.3. Hands over unfinished matters and work results to the employee designated by the manager. Records the transfer of documents, goods, money, or other valuables in the prescribed manner; reports unresolved discrepancies.

6. Final provisions

6.1. This job description takes effect after approval by the employer. Before beginning the relevant work, the employee acknowledges it by signing or by another method agreed in accordance with law that makes it possible to confirm acknowledgment.

6.2. Amendments to this job description are approved by an employer’s order in compliance with Ukrainian labor legislation and applicable provisions concerning martial law. An amendment to the job description does not replace the proper formalization of a change in job function, transfer, or change in essential working conditions.

6.3. A copy of this job description is kept by the person responsible for personnel documents. The employee is given the opportunity to review the current job description and receive a copy.

Prepared by: position ____________ signature ____________ first name and surname ____________________ date ____________

Agreed: position ____________ signature ____________ first name and surname ____________________ date ____________

Acknowledged by the employee: first name and surname ____________________ signature ____________ date ____________

Regulatory framework

Torgsoft for accountants

See how stock, documents and payments are connected

The Torgsoft demo lets you reproduce typical store operations and review the data used by an accountant.

  • Stock movement Record goods receipts, sales, returns, write-offs, transfers and stocktakes.
  • Documents, payments and fiscal receipts Compare stock documents, payment methods, balances and linked fiscal receipts.
  • Multiple businesses Review how documents, fiscal registers, accounts and reports are separated between sole traders and legal entities.

Try it with your own example

The demo is available for 30 days. During a consultation, you can check whether Torgsoft fits your accounting workflow.

Add comment

Add comment
Thank you for your feedback! It will be published after being reviewed by a moderator.

Related articles