Security Guard Work Instruction

Employer name: ____________________

APPROVED
Manager’s position ____________________
Signature ____________ First name and surname ____________________
Date ____________________

WORK INSTRUCTION No. ____________
Place of preparation ____________________

1. General provisions

1.1. This instruction defines the tasks, duties, rights, responsibilities, and interactions of an employee in the occupation “Security Guard” (Ukrainian official occupation name: «Охоронник»), ДК 003:2010 code — 5169. Scope of work — store security. Structural unit: ____________________.

1.2. The employee belongs to the “workers” category and reports directly to the head of security or another manager designated by the employer. The workplace and work schedule are determined by the employment contract and internal labor regulations.

1.3. The employee is hired and dismissed by order of the employer on the grounds and in accordance with the procedure established by labor legislation. Before starting work, the employee is informed of the job function, working conditions, and this instruction.

1.4. Qualification requirements: complete general secondary and vocational education, or complete general secondary education and on-the-job vocational training with a security guard qualification at the appropriate level. To perform the functions of security personnel of a security services entity, the employee must meet the statutory requirements regarding age, citizenship, training, health, and other conditions for admission to work.

1.5. In the work, the employee is guided by the legislation of Ukraine, applicable trade and occupational safety rules, the employment contract, internal labor regulations, lawful orders of the employer, this instruction, and approved documents of their unit.

1.6. The employee must know: the boundaries of the protected area, operating hours and lawful access procedures; the location of exits, communication and fire-fighting equipment; procedures for reporting offences and hazards; the limits of their authority, rules for communicating with visitors, and requirements for preserving records and personal data.

1.7. During the employee’s absence, their duties are performed by a person designated by order of the employer, subject to qualification and work-access requirements, the employee’s consent, and payment for substitution in cases established by law. The transfer of duties does not automatically grant access to the accounting system.

2. Tasks and duties

2.1. Takes over the post in accordance with the established procedure, checks the condition of assigned entrances, locks, communication equipment, and alarm systems within the scope of their access, and reviews the events of the previous shift.

2.2. Monitors security and the safeguarding of property in the assigned area, carries out agreed patrols, and reports suspicious circumstances without making unfounded accusations.

2.3. Ensures lawful access control for staff and storage areas, checks required passes and documents for the movement of property within the scope of their authority.

2.4. Does not obstruct customers’ lawful access and does not impose arbitrary restrictions on service; refers disputed situations to the administrator or manager.

2.5. Responds to an identified threat in a manner consistent with lawful authority, necessity, and the circumstances, first ensuring that the manager and competent services are notified.

2.6. Does not conduct a forced personal search, search belongings, seize documents, or restrict freedom except on grounds and in accordance with procedures expressly provided by law.

2.7. When there are signs of an offence, preserves available information about the incident, notifies the responsible persons and the police in accordance with the established procedure, and does not alter or destroy possible evidence.

2.8. In the event of a fire, accident, or other danger, acts in accordance with the response plan, assists with safe evacuation, keeps exits clear, and provides accurate information to the competent services.

2.9. Uses access to video surveillance and recordings only for assigned lawful purposes, and does not copy or transfer them to third parties without proper grounds and authority.

2.10. Maintains the prescribed incident log, recording the time, circumstances, notifications, and actions taken without inventing conclusions; reports significant incidents immediately.

2.11. Hands over the post, keys, communication equipment, and documents to the designated employee, informing them of unresolved incidents. Does not use weapons or special means without lawful grounds, the required training, and proper authorization.

2.12. Completes the occupational safety training and briefings required for the work, as well as mandatory medical examinations in cases established by law. Uses serviceable equipment and issued protective equipment for their intended purpose.

2.13. Immediately informs the direct manager of any threat to life or health, accident, fire, injury, or malfunction. In a hazardous situation, stops the dangerous work, follows the response and evacuation plan, and does not endanger themselves or others.

3. Rights

3.1. To receive from the manager and responsible employees the documents, accurate information, and explanations necessary to perform the job function, within the established access limits.

3.2. To require serviceable equipment, proper working conditions, necessary materials, and personal protective equipment where needed for the work.

3.3. To report violations and submit proposals concerning work organization, safeguarding property, safety, and improving customer service; and to have such proposals considered by the manager.

3.4. To refuse assigned work if a workplace situation arises that is dangerous to the life or health of the employee, people around them, or the work environment or natural environment, immediately notifying the direct manager or employer.

3.5. To exercise the right to remuneration, rest, vocational training, and protection of labor rights in accordance with the legislation. To provide explanations regarding the circumstances of violations before a decision on disciplinary action is made.

4. Responsibility

4.1. For culpable failure to perform or improper performance of work duties, breaches of labor discipline, and violations of occupational safety requirements, the employee is liable in accordance with the procedure and within the limits established by law. Disciplinary sanctions are applied in compliance with the prescribed procedure.

4.2. Material liability arises where the grounds and conditions provided by law exist, for direct actual damage caused by culpable unlawful actions or omissions. Its type and limits are determined by law; the mere fact of a shortage is not grounds for automatically imposing full material liability.

4.3. This instruction does not establish monetary fines, additional disciplinary sanctions, unconditional compensation for shortages, or the employer’s right to deduct funds from wages outside the grounds and procedure established by law.

4.4. For violations of the rules for safeguarding documents, accounting data, property, and confidential information, the employee is liable where at fault and within the limits established by law.

5. Professional interactions

5.1. Receives tasks, post boundaries, and lawful authority from the head of security or designated manager; immediately reports hazards and incidents to them.

5.2. Coordinates responses to conflicts with the administrator, checks documents for the movement of property with the warehouse, and reports malfunctions to the person responsible for security systems; interacts with the police and emergency services in accordance with the procedure established by law.

5.3. Hands over unfinished matters and work results to the employee designated by the manager. Records the transfer of documents, goods, funds, or other valuables in accordance with the established procedure; reports unresolved discrepancies.

6. Final provisions

6.1. This instruction enters into force after approval by the employer. Before starting the relevant work, the employee acknowledges it by signature or in another legally agreed manner that makes it possible to confirm acknowledgment.

6.2. Amendments to the instruction are approved by order of the employer in compliance with labor legislation and applicable provisions of martial law. Amending the instruction does not replace the proper formalization of a change in job function, transfer, or change in essential working conditions.

6.3. A copy of the instruction is kept by the person responsible for personnel documents. The employee is given the opportunity to review the current instruction and receive a copy.

Prepared by: position ____________ signature ____________ first name and surname ____________________ date ____________

Agreed: position ____________ signature ____________ first name and surname ____________________ date ____________

Instruction acknowledged: first name and surname ____________________ signature ____________ date ____________

Regulatory framework

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