Gift Certificates — this is an additional Torgsoft option that allows you to issue, sell, and account for gift certificates with a set denomination, validity period, and the possibility of partial payment for purchases. It is needed when customers cannot decide on a gift, and it is important for you to control the sale and use of certificates by barcode.
The option is suitable for cosmetics, clothing, footwear, jewelry stores, bookstores, SPA and beauty salons — any business with seasonal holiday demand. It solves the buyer's problem of choice and at the same time protects you from counterfeits and repeated use of certificates.
As a result, you sell the certificate in advance, receive working capital, and the program keeps records of issued, sold, and used cards, controls the validity period and partial payment. Works with Torgsoft-Start, Torgsoft-Ultra, and Torgsoft-Terminal licenses.
Gift certificate software for your store
Issue certificates with barcodes, sell them through the checkout, and accept them as payment — with full control of validity period and balance.
What is a gift certificate
A gift certificate is a plastic, electronic, or scratch card with a fixed denomination that the buyer pays for in advance and the recipient uses for a future purchase. The idea is simple: the customer gives not a specific product, but the right to choose, so the chance of making a mistake with the gift disappears. For a business, a certificate is a sale in advance and replenishment of working capital.
Basic concepts
Certificate as money
The certificate denomination is deducted from the amount payable. In the program — the type «As with money». The classic option for a gift.
Certificate as discount
Provides a discount on the purchase in the amount of the certificate denomination (works on the principle of adjusting the receipt amount). In the program — the type «As with deferred discount». Suitable for upselling.
Certificate as product
Full accounting of availability and distribution of certificates between stores in a chain. In the program — the type «As with product».
Denomination
The amount for which the certificate is issued. It may differ from its price.
Validity period
The period during which the certificate can be redeemed. Most often — 6 months.
Barcode
A unique code that Torgsoft generates for each card and checks during payment.
Who this option is for
Cosmetics and perfumery
A universal holiday gift when it is difficult to guess the right fragrance or care product.
Clothing and footwear
A certificate removes the risk of choosing the wrong size, style, or color.
Jewelry
An expensive choice is better entrusted to the recipient — a certificate gives that freedom.
SPA, beauty, bookstores
Services and experiences are convenient to give as a certificate with a clear denomination and validity period.
Who does not need it. If you are a sole proprietor on single tax groups 1–3 and plan to accept certificates specifically as payment for goods, first consider the tax risk — the State Tax Service treats this as a non-cash-settlement form. Details are in the legislation section below.
When to activate immediately
- Before the holiday season — New Year, Valentine's Day, March 8.
- When buyers often ask what to give and leave without buying.
- When you need a universal prize for advertising and marketing campaigns.
- When you want to replenish working capital through advance sales.
What tasks the option solves
What it looks like before and after
Before
Certificates are filled out on paper or recorded in a notebook. It is not visible who sold the card and whether it has been used, no one calculates the balance, and it is easy to counterfeit a paper form.
After
Each certificate has a unique barcode and status. Sale and payment are recorded, the validity period is controlled by the program, and the balance is visible in the usage analysis.
How it works: 5 steps
Batch issue. In Torgsoft → Marketing → Gift Certificates, generate a batch with unique barcodes, choose the type (money, discount, or product), denomination, and validity period.
Printing. Print the certificate directly from the program or stick the barcode on a postcard, booklet, or promotional product. The appearance is configurable.
Sale. The customer pays the denomination in cash or by card. For a fiscal sale, set the «Fiscal» attribute in the product type «Gift Certificate».
Payment for goods. The seller scans the barcode, the program checks whether the certificate has been sold and not used, and deducts its amount from the purchase.
Control. View usage history, unredeemed certificates, and validity period. A used card can be reissued and sold again.
Important. If the purchase price is less than the denomination of a certificate as money, the balance is not returned in cash but is recorded in the usage analysis. A certificate as product cannot be reissued and is not used in Trade with invoice issuing.
Try it in your store
Download the free Torgsoft demo version for 30 days and issue a test batch of certificates. The data will remain on your computer — after activating the option, you will continue from the same place.
Legal nuances: RRO, VAT, and single tax
Below are practical taxation rules. A specific situation should be checked with your own accountant or through an individual tax consultation.
The sale of a gift certificate for cash or by card must be processed through RRO/PRRO for the full amount, just like any retail settlement: Law No. 265/95-VR requires issuing the buyer a fiscal receipt for the full amount of the transaction. In Torgsoft, for the fiscal sale of certificates accounted for «as product», a system product type «Gift Certificate» is created; for the receipt to be printed through a fiscal registrar, the «Fiscal» attribute must be set in this product type. The certificate sale receipt must contain the name, quantity, and price of the certificate. (Legislation of Ukraine)
When a customer buys goods and pays with a gift certificate, the RRO/PRRO receipt is issued for the full value of the goods, and payment by certificate is shown as «CASHLESS», specifying the type or means of payment — «gift certificate». If the certificate covers only part of the purchase, the receipt shows the amounts for each payment method separately: for example, goods 500 UAH, certificate 200 UAH, cash surcharge 300 UAH. In Torgsoft, the seller scans the certificate barcode, the program checks whether it has been sold and not yet used, and a line «Paid with gift certificates» can be added to the PRRO fiscal receipt template. (ZIR Tax)
For VAT payers, the sale of a certificate is the first event: on the date of payment or transfer of the certificate, VAT is accrued and a tax invoice is issued; when the customer later receives goods under the certificate, this is already the second event, but the nomenclature in the tax invoice must be adjusted to the goods actually transferred. For single tax payers, there is an important risk: the State Tax Service considers payment for goods with a gift certificate to be a non-cash-settlement form, so it is safer for single tax payers of groups 1–3 not to accept certificates as payment for goods without an individual tax consultation. (kyiv.tax.gov.ua)
Option features
Scenarios by niche
Cosmetics store
Before March 8, the store issues a batch of certificates as money for 200 cards with denominations of 500 and 1000 UAH and a validity period of 6 months. Each card receives a unique barcode from Torgsoft.
Clothing chain
The certificate is accepted at several outlets in the chain. The program controls where it was sold and used and prevents one card from being redeemed twice.
Jewelry store
A certificate with a denomination for an expensive purchase is given when people do not want to guess the recipient's taste. A 6-month validity period motivates the recipient to visit and choose an item.
Example
The scenario is illustrative. Before the holidays, a cosmetics store issues a batch of certificates as money for 200 cards with denominations of 500 and 1000 UAH and a validity period of 6 months. Each card receives a unique barcode from Torgsoft.
The buyer pays the denomination at the checkout in cash, and a fiscal receipt is printed for the seller. The recipient comes in, chooses goods worth 1300 UAH, scans a certificate for 1000 UAH, and pays the remaining 300 UAH by card — the receipt shows two forms of payment.
At the end of the campaign, the owner opens the usage analysis and sees which certificates have been redeemed, which have not, and how much balance has «expired». This is a ready basis for evaluating the next campaign.
Which options and equipment it works with
- Software RRO — for fiscal sale of certificates and correct receipts.
- Discount Club — to combine certificates with cumulative discounts.
- Mass mailings to customers — to send the electronic certificate code to the recipient.
- Referral promotion «Bring a Friend» — for attracting new buyers together with certificates.
- Barcode scanner — for reading the certificate at the checkout.
- Label printer — for printing certificate barcodes.
- Fiscal registrar or PRRO — for selling a certificate with a fiscal receipt.
- Plastic certificate cards — Torgsoft will help with the design and production of certificates.
Comprehensive automation. Gift certificates work together with the checkout, warehouse, and loyalty program in one Torgsoft database, so accounting of sales, discounts, and certificates is performed without duplicate data entry.
Price and activation terms
- Licenses. Torgsoft-Start, Torgsoft-Ultra, Torgsoft-Terminal.
- Activation. The option is purchased for each workstation for Torgsoft-Start and Torgsoft-Ultra, or one per server for Torgsoft-Terminal.
- Demo version. Free for 30 days — you can issue a test batch of certificates.
Compatibility. The option is available from Torgsoft® version 7.6.4 (DB 354) and later. If you have an older version, you need to update the program first.
How to activate
- Download the demo version and test the certificate scenario in your store.
- Order the option in the online store or request a consultation.
- Activate the option, issue the first batch, and configure certificate printing.
Updated: June 2026.
Frequently asked questions
What does the gift certificate software in Torgsoft provide?
The option allows you to issue, sell, and account for gift certificates with a barcode. The program controls the validity period, sale, and usage, so it is impossible to pay with an unsold or already used certificate.
What types of certificates does Torgsoft support?
Three: certificate as money (in the program «As with money» — the denomination is deducted), certificate as discount («As with deferred discount» — a purchase discount in the amount of the denomination), and certificate as product («As with product» — full availability accounting by stores). You can use one type or all three.
What happens to the balance if the purchase is less than the denomination?
For a certificate as money, the unused balance is not returned in cash but is recorded in the usage analysis. This often motivates the buyer to add goods up to the certificate amount.
Can the customer pay extra if the product is more expensive than the certificate?
Yes. The buyer pays the difference in cash or by card, and the receipt shows two forms of payment with the amount for each.
Can a certificate be used several times?
No, a gift certificate is one-time use — it is not a deposit. If the purchase is less than the denomination, the balance is not saved for the next time but «expires». When returning goods paid for with a certificate, the certificate amount is not returned in cash, so this should be explained to the buyer in advance.
What validity period can be set?
Any period in days for each type of certificate. The most common option is 6 months.
How to sell a certificate through RRO or PRRO?
When certificates are first issued «as product», a system product type «Gift Certificate» is created. For the receipt to be printed fiscally, set the «Fiscal» attribute in this product type.
Can a plastic card be reused?
Yes. A used plastic certificate does not have to be discarded — it can be reissued in the program and sold again. The exception is a certificate as product; it cannot be reissued.
Is the option suitable for an online store?
Yes. You can sell electronic certificates: after online payment, the manager sends the code to the recipient. This is convenient for long-distance gifts and for building a customer base.
Can single tax payers accept certificates as payment for goods?
There is a risk here: the State Tax Service treats payment for goods with a certificate as a non-cash-settlement form. It is safer for single tax payers of groups 1–3 not to accept certificates as payment for goods without an individual tax consultation.
Which licenses does the option work with?
With Torgsoft-Start, Torgsoft-Ultra, and Torgsoft-Terminal licenses. Available from Torgsoft® version 7.6.4 (DB 354) and later.
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