How to start working with ECR: opening and closing a cash change

In Torgsoft, opening and closing a shift depends on the type of fiscalization you use: a hardware fiscal registrar or a software RRO. This instruction shows how to start and end the working day in each of these options, as well as what to pay attention to before the first fiscal operation.

Before starting work, it is important not to confuse the logic of the hardware FR and sRRO: in one case, the shift opens automatically during the first fiscal operation, in the other, it is advisable to open it separately and only online. If you act out of habit from another type of cash register, you may mistakenly look for the wrong button or fail to perform mandatory actions before starting work. If you are not sure which type of fiscalization is configured in your database, it is better to clarify this with technical support first.

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Working with a hardware (regular) fiscal registrar (FR)

How to open a shift:

1. Before the start of the working day, turn on the fiscal registrar.
2. Open the Torgsoft program.
3. A separate button for opening a shift is not used. The shift in the hardware FR opens automatically during the first fiscal operation — the first sale or official cash deposit. Note: To check the connection with the device, you can print an X-report (Path: Document — Realization — Fiscal registrar button — Print X-report). This is optional, but the report will show that the registrar is ready for work.

How to close a shift:

1. At the end of the working day, print a Z-report. This is a summary document, the printing of which automatically closes the cash register shift in the fiscal registrar.
2. Path: Document — Realization — Fiscal registrar button — Print Z-report.
3. Wait for the receipt to print.
4. Turn off the fiscal registrar and close the Torgsoft program.

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Working with a software RRO (sRRO)

How to open a shift:

1. Open the Torgsoft program.
2. Make sure there is a stable internet connection. This is mandatory: the first opening of the shift must occur online to download data and receipt numbers necessary for possible work in offline mode in case of failures.
3. Path: Document — Realization — Fiscal registrar button — Open shift. Note: If you forget to click «Open shift», it will open automatically during the first fiscal sale. Printing an X-report for an sRRO is not mandatory and works only as a preview.

How to close a shift:

1. At the end of the working day, print a Z-report, which will send the summary data to the tax office and close the shift.
2. Path: Document — Realization — Fiscal registrar button — Print Z-report. (Also, this action is available via the menu Settings — Software RRO — Receipt operations action group).
3. After confirming the operation, close the Torgsoft program.