This video is from 2014. The program's design has changed considerably, and it has gained more features. However, the way many modes work has stayed the same or remains very similar. We are updating the knowledge base and video lessons. Since 2022, videos have been available exclusively in Ukrainian.
Preparing a message
Define the purpose of the mailing and check that the contact details in your customer database are up to date. Create a separate template for a greeting, a promotion announcement, or another notification. Before sending, check that names and other details are inserted correctly so the customer receives a clear message.
Access and control
Give employees only the permissions they need to prepare and send a mailing. Send a test message and check the recipient list, language, and delivery result. The 2014 webinar mentions external services that are now outdated; check current integrations and rules for using contact details before launching a mailing.
More details: SMS and email to customers
Go back to the previous step