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SMS and Email Campaigns to Customers

21.08.2012 00:00

This video is from 2012. The program’s design has changed significantly, and it has more features. However, the way many functions work has stayed the same or is very similar. We are updating the knowledge base and video lessons. Since 2022, videos have been in Ukrainian only.

Recipient list

Before sending a campaign, prepare a customer database with up-to-date contact details and select the segment you need, such as customers with birthdays or buyers with a particular discount. Before sending, check that you are allowed to use these contacts for the selected type of message. Do not add people to the list without a proper basis for contacting them.

Template and sending

You can insert customer card details into the template. Send a test message and check the name, link, language, and SMS length before launching the campaign. The services and prices mentioned in the 2012 video are outdated; check the current settings for available channels and rates.

More details: Marketing and customer relations