TOM

How to notify clients about repair status via Viber or SMS, set up templates, and check delivery status

How discounted goods work in Torgsoft: difference from revaluation, blocked returns, and rules for applying customer discounts

Why customer debts differ in Torgsoft reports: partner balance, mutual settlements, VIP payments, returns, and deleted statistics

How to analyze customer activity in Torgsoft: segment the database, find inactive clients and prepare cross-sells

How to check a client’s purchase history in Torgsoft: promotion, discount type, accounting center and visibility of amounts

How to import clients from Excel to Torgsoft: names, phones, bonuses, discounts, card barcodes and duplicate control

How to manage family members in a Torgsoft client card, set birthday discounts and merge duplicate customer cards

How to use CRM in a Torgsoft client card: log contacts, add interests, set reminders and prepare repeat sales

How to set up outbound calls from Torgsoft via Binotel: internal number, Call button and softphone checklist

How to delete or anonymize customer data in Torgsoft, check debt and keep the store’s financial history intact

How to block a discount card, mark a risky client and limit seller rights when working with the client database

How to limit seller rights for VIP clients: hide debts, purchase history, payment dates and prevent sales below cost