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How to Check Discrepancies in Cash, Payments and Store Stock

17.08.2026 11:00
Volodymyr Vytyshchenko
Volodymyr Vytyshchenko

Trade automation expert at Torgsoft

Compare the cash on hand with the expected balance, and bank records with your accounting records. If stock figures do not match, review supplier orders, goods received and sales since the previous reconciliation. Do not call a discrepancy fraud without checking.

If a message seems suspicious, contact the organization before paying

If a supplier’s message seems suspicious, contact the organization using the details on its official website. Do not use the number in the suspicious message. This is a separate step for checking the message; it does not replace checking the supplier and payment details.

Count the cash when closing a shift

Count the actual cash in the till. Compare the amount with the expected balance in your accounting records.

Reconcile the bank statement with accounting records

Compare the bank statement entries with transactions in the accounting system. Check that the dates, amounts and transaction descriptions match.

If a partial refund has already been issued, keep it linked to the original payment during reconciliation. This is necessary to reconcile statements, payouts and sales reports.

Review stock movements since the previous reconciliation

If you find a stock discrepancy, review supplier orders, goods actually received and sales for the period since the previous reconciliation. Consider these records together to check the discrepancy.

In Torgsoft, review discounts by type and accounting center

The “Discount Usage Analysis” mode lets you review discounts by type and accounting center. To check manual discounts, select the relevant type: “Manual on item” or “On invoice (manual)”, and the required accounting center.

The presence of a manual discount alone is not grounds for calling a transaction fraud.

Assign employee access to Torgsoft functions

Roles determine which menu items and program functions are available to an employee. Use them to assign access according to work responsibilities. You can also separately manage an employee’s permission to change the selling price in a sale.

Setup details are described in the article about access rights for warehouses and stores.

Enable the document change log in advance

The Torgsoft document change log can be used to review changes to warehouse and financial documents, including sales and returns.

Logging must be enabled in advance. Use the changes recorded in the log for verification.


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Ира
20-03-2019 в 13:54:49
Хорошая статья!!! Уже много лет борюсь с нечесными продавцами и убытками так что было очень полезно почитать

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