Consignor notification — is an additional Torgsoft option that automatically notifies the consignor supplier about the sale of their goods transferred for consignment sale. It is needed when you take goods on consignment from several owners and need to report sales to each of them.
The option is suitable for businesses with consignment trade: second-hand stores, antique shops, art galleries, concept stores, and makers' markets. It removes the routine when, after each sale, you have to manually find out whose goods were sold, calculate the amount to be paid, and write to the supplier.
As a result, the program identifies the owner of the sold goods by itself, creates a message according to your template, and sends it by email or SMS. Sales notifications become transparent for both parties, and settlements with the supplier are easier to reconcile.
Automatic notifications to consignors about the sale of their goods
The program notifies the supplier about the sale at the moment of sale — without manual calculations and calls.
What consignment trade and consignor notification are
Consignment trade is when a store sells not its own goods, but someone else's goods taken for sale. The owner of the goods transfers them as a consignor supplier, and after the sale the store returns the agreed amount to them and keeps its commission. The more suppliers there are, the harder it is to manually track whose goods were sold. The «Consignor notification» option does not manage contracts and settlements instead of you — it handles notification: after a sale, it automatically creates a message and sends it to the owner of the goods.
Basic concepts
Consignor
The owner of the goods who transfers them to the store for sale under an agreement.
Commission agent
The store that sells someone else's goods and receives a fee for it.
Goods on consignment
Goods for sale that still belong to the supplier until the moment of sale.
Commission
The part of the sale amount that the store keeps for the sales service.
Amount payable
The money the store returns to the consignor after the sale of their goods.
Consignment agreement
An agreement between the owner of the goods and the store about the terms of sale. The option does not manage it — it only notifies about the sale.
Who this option is for
Second-hand and consignment stores
Dozens of suppliers, each of whom needs to receive reports about sold items.
Antiques and vintage
Individual expensive items from different owners, where payout accuracy matters.
Art galleries and art spaces
Artists' works on consignment, the sale of which must be confirmed to the author.
Concept stores and makers' markets
Goods from many makers on one display with regular mutual settlements.
Who does not need it. If you sell only your own goods and do not take anything on consignment, there is no one to notify — the option will not be needed in this case.
When to activate it immediately
- You work with goods on consignment from two or more suppliers.
- Consignors regularly ask which of their goods have already been sold.
- You still consolidate sales data and amounts payable manually or in a spreadsheet.
- You need transparent settlements to avoid disputes.
What tasks the option solves
How it looks before and after
Before
After a sale, you open a spreadsheet, look for whose goods they are, calculate the amount payable, and manually write to the supplier in a messenger or by email.
After
The program identifies the owner of the sold goods, calculates the amount payable, and sends a ready-made message by email or SMS according to your template.
How it works: 6 steps
Activate the option. In the menu «Settings» → «Parameters» → «Additional functions», the «Consignor notification» block will appear.
Enable mailing. Activate the switch «Send a message to the consignor when goods are sold».
Create a template. Click «Directory» → «Add», select email or SMS, enter the text and insert variables: <Product name>, <Product SKU>, <Quantity of sold goods>, <Supplier amount of sold goods>.
Configure the channel. For email, configure Microsoft Outlook. For SMS, add a service (TurboSms, or AlphaSMS) and specify the SMS signature.
Save and restart. Click «Save», then restart the program for the settings to take effect.
Sell. During a sale, the program creates the mailing by itself and sends the message to the relevant consignor.
Important. To exclude a specific supplier from mailing, open their card in the menu «Settings» → «Supplier» → the «Additional» tab and disable the switch «Send a message to the consignor».
Try it in your store
Download the Torgsoft demo version free for 30 days and check how consignor notification works with your goods. All data remains on your computer.
Option capabilities
Scenarios by niche
Second-hand store with dozens of consignors
Items are accepted from many people. After a sale, each owner immediately receives an SMS about the sale and the amount payable, so there are no queues at the checkout for reports.
Antique salon
Expensive individual items belong to different owners. An email notification records the fact of sale and the amount, which removes disputes during settlement.
Art gallery
Artists' works are on consignment. The author instantly learns that their painting has been sold and understands what amount they will receive.
Example
The scenario is illustrative. A concept store keeps goods from fifteen makers on display — jewelry, ceramics, textiles. Previously, at the end of the day, the seller manually wrote down what had been sold and sent a message to each maker.
After activating the option, the message is sent automatically at the moment of sale: the maker sees the product name, quantity, and amount payable. The seller no longer consolidates data manually, and the makers replenish the assortment with what sells better.
Which options and equipment it works with
- Mailing log — sent messages are displayed in the menu «Marketing» → «Mass mailing».
- Advanced mailing analytics — the additional option Mass mailings to customers.
- Email mailing — configured Microsoft Outlook mail client.
- SMS mailing — connection to one of the services: TurboSms or AlphaSMS.
Comprehensive automation. The option supplements accounting of goods on consignment with automatic supplier notification about sales. Receiving goods and settlements with suppliers are separate basic Torgsoft modes.
Price and activation terms
- Licenses. Torgsoft Ultra — for each workstation; Terminal — one per server. The option is not available in Torgsoft Start.
- Version. Available from Torgsoft® version 9.2.10 (DB 462) and later.
- Demo version. Free for 30 days — you can check the option with your own goods.
How to activate
- Leave a request to purchase the option or contact a manager for consultation.
- Activate the option in your Torgsoft Ultra or Terminal license.
- Configure the mailing template and channel (email or SMS) and start notifying consignors.
Information updated: June 2026.
Frequently asked questions
What is consignor notification in Torgsoft?
It is an option that, after the sale of goods taken on consignment, automatically sends the owner-consignor a message with the product name, quantity, and amount payable.
How does a consignor differ from an ordinary supplier?
A consignor transfers goods for sale and remains their owner until the sale. The store sells these goods and returns the agreed amount to the owner, keeping its commission.
How does the consignor learn about the sale of their goods?
During a sale, the program creates a message according to your template and sends it to the consignor by email or SMS.
Can messages be sent by SMS?
Yes. To do this, you need to be a client of one of the services — TurboSms or AlphaSMS — and specify the SMS signature in the settings.
What is needed for email mailing?
A configured Microsoft Outlook mail client on the computer from which Torgsoft is used.
Can mailing be disabled for a specific supplier?
Yes. In the supplier card in the menu «Settings» → «Supplier» → the «Additional» tab, disable the switch «Send a message to the consignor».
Where can sent messages be viewed?
In the menu «Marketing» → «Mass mailing» → the «Mass mailings» tab. All messages sent to consignors are displayed there.
Which licenses does the option work with?
With Torgsoft Ultra licenses (purchased for each workstation) and Terminal licenses (one per server).
Is this option available in Torgsoft Start?
No, the «Consignor notification» option is not available in the Torgsoft Start license.
How much does it cost and is there a demo version?
The cost is shown in the price block above. The Torgsoft demo version can be downloaded free for 30 days to check the option with your own goods.
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