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How to connect the Xprinter XP-Q801K receipt printer to a computer, USB and Wi-Fi

Oleksiy Remarik
Oleksiy Remarik

Retail equipment specialist and author of training videos

In this video, we show how to connect the Xprinter XP-Q801K receipt printer to a computer and set up receipt printing via USB and Wi-Fi.

This instruction will be useful for entrepreneurs who use a receipt printer in a store, café, warehouse, service business, or order pickup point and want stable receipt printing without constant failures during sales.

The full connection process is covered, including how to correctly:

  • install the receipt paper roll,
  • connect the printer to the computer, 
  • check whether Windows detects the device, 
  • download and install the driver, 
  • configure the USB port, 
  • print a test page.

The video also separately shows how to configure printing via Wi-Fi, including how to:

  • set the printer’s network parameters,
  • determine the IP address, 
  • print a self-test, 
  • check the connection using ping,
  • create a new TCP/IP port in Windows.

At the end, we show how to add the Xprinter XP-Q801K to the Torgsoft program to automate receipt printing during sales and reduce manual work for the cashier.

00:00 — Introduction

00:30 — How to connect the Xprinter XP-Q801K printer

01:10 — Loading the receipt paper roll

02:40 — How to make sure the printer is connected to the computer

03:50 — Setting up the Xprinter XP-Q801K printer

04:15 — How to download the driver

05:50 — Setting up the USB port for the Xprinter XP-Q801K printer

06:45 — Printing a test page

07:00 — Wi-Fi setup

10:20 — IP address for the printer

12:00 — Printing a self-test to check the printer 

14:20 — Pinging the IP address

15:30 — How to add a new USB port

17:10 — How to disable delayed printing mode

17:50 — Setting up the Xprinter XP-Q801K printer in the Torgsoft program

19:00 — Reasons why the printer does not print

21:05 — Summary


Learn more about the Xprinter XP-Q801K USB+WiFi receipt printer