This video is from 2015. The program's design has changed considerably, and it has more features. However, the way many modes work has stayed the same or is very similar. We are updating the knowledge base and video lessons. Since 2022, videos have been in Ukrainian only.
Recipient list
Identify a customer group using the data actually needed for the specific message, and check that contact details are current. Before sending, take consent to communicate and current personal data processing rules into account. Use a clear subject and concise content in the template, and check personalized fields with test recipients. Birthday greetings and offer notifications have different selection criteria.
Sending check
Sending channel and integration settings depend on the current service. Before a bulk send, send a test message, check name, link, and contact substitutions, then verify the recipient count. The 2015 video shows the SMS and Outlook services of that time, so do not apply their screens and settings to the current setup without checking the latest instructions.
More details: “Bulk messaging” option
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