Page 3 - Olena Kovalenko

Editor, Head of Content Quality
Olena Kovalenko is responsible for content quality at Torgsoft. She analyzes customer requests, transforms their experience into knowledge. She explains Torgsoft functions in simple language so that automation is accessible to everyone.
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01.07.2026
TurboSMS updates its tariffs from July 1, 2026: what will change for users
TurboSMS tariff changes from July 1, 2026: Viber, SMS, euro-based pricing, top-up tiers and impact on Torgsoft users.
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01.07.2026
Entrepreneur's Day in Ukraine: what to give a businessman
When Entrepreneur's Day is celebrated in Ukraine and what to gift a business owner: ideas for relatives, partners, and the team, tips, and a list of things better not to give.
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23.06.2026
Retail Technologies: Practical Solutions for Stores
What technologies a store needs: accurate stock balances, channel synchronization, fast checkout, personalization, analytics, AI, and data protection.
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28.05.2026
Fraudulent and fake orders: how to detect and how to counter
Who creates fake orders: bots, competitors, scammers with forged receipts. Warning signs, payment verification, and an order-filtering checklist.
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21.05.2026
Discount Calendar for a Second-Hand Shop: Planning Promotions by Arrival Dates and Batches
Plan a discount calendar separately for each batch of goods. Record the arrival date, choose the items for the promotion, set the discount and schedule a date to review the results. Choose the next stage based on stock, sales and store expenses.
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14.05.2026
Architecture of a successful business: automation of an electronics store and service center
How to automate an electronics store and service center: sales, repairs, inventory, IMEI, CRM, logistics, waybills, and financial control in Torgsoft.
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15.04.2026
Beach Accessories: How to Plan Your Store’s Assortment
Choose beach accessories around shoppers’ needs: carrying belongings, keeping wet swimwear separate, and setting up for a day at the beach. Start with a small purchase of bags, folding chairs, towels, and umbrellas. Check actual stock, calculate costs, and consider a possible seasonal surplus in advance.
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14.04.2026
How to Calculate a Store’s Bonus Budget Before Launching a Program
First, decide how much you are prepared to budget for future bonus discounts. Then calculate the proposed earning rate and check what remains from a sale after bonuses, cost of goods and variable expenses are accounted for.
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08.04.2026
In-store marketing: 10 best tools entrepreneurs choose to work with customers
How to set up bonuses, promotions, newsletters, certificates, discount cards and referral programs in Torgsoft
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04.04.2026
How Retail Staff Can Stay Calm When Shoppers Apply Pressure or Use Insults
Clarify what happened and what the shopper expects, briefly restate their words, and ask them to continue without insults. If you need help, involve the person responsible, agree on the next action, and record the outcome of the conversation.
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03.04.2026
How to create perfect order in goods: implementing a single standard for the product base
How to organize your product database in Torgsoft: naming standards, import without duplicates, mass classification and merging errors
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20.03.2026
Systematic price management: discount policy, wholesale prices and customer segmentation
How to manage prices in Torgsoft: customer segmentation, price levels, discounts, staff control and profitability analytics
Torgsoft is a ready-made solution for warehouse, financial, and inventory management for small and medium-sized businesses
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