Page 10 - Volodymyr Vytyshchenko

Before the busiest hours, prepare products for barcode scanning, check checkout equipment, and agree on how work will be divided. Also plan cover for breaks, delivery intake, and online order fulfilment.

A loyalty program can be built around points or tiers. The right structure depends on purchase frequency, products and customer motivation. Tracking can include repeat purchases, discounts, returns and bonus use.

How to stocktake goods by serial numbers in Torgsoft, find serial-number mismatch, and correct the wrong number in documents

To configure integrations in Torgsoft, list the workstations where PRROs and bank terminals will be used. Decide how receipts will be printed and account for return and reversal limitations. Activate the PRRO feature according to the number of workstations, and configure the terminal separately for each workstation.

Define the sales assistant’s specific task and the expected result. Demonstrate how to do it, offer supervised practice, and ask the employee to explain the steps in their own words. Adapt the onboarding plan and duration to the employee and the store’s needs.

How to read stocktaking results in Torgsoft: shortage, surplus, mis-sorting, discrepancies, and checks before closing inventory

How to run stocktaking with a scanner in Torgsoft: sales blocking, fractional quantity, duplicate barcodes, and result checks

How to import stocktaking results via CSV, TXT, and data terminals, and how it differs from importing goods from Excel

Why Stock Status and Product Movement may show different balances and how to check control points, level 3 warehouses, and negative stock

How to sell goods from another accounting center, why internal transfers appear, and how to cancel an incorrect sale correctly

How to set up online store accounting: product cards, balances, reserve, payments, TTN, cancellation, return and synchronization check

When everyday disagreements arise about work, describe the specific situation and observable behavior without judging the person. Clarify employees’ responsibilities and set clear, specific, measurable next steps.