If a large document was accidentally sent to the receipt or label printer, first stop printing on the device. In Windows, open the queue for that specific printer, find the unwanted job, and select “Cancel.” This removes the job before the printer is started again.
Clearing the Windows print queue
After canceling, check that the job has disappeared from the queue and that the next document is directed to the intended printer. When working in Torgsoft, also check the device selection in the receipt and label printing settings. The names of queue management options may vary between Windows versions.
More details: Detailed instructions for canceling a print job
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